Heartland House

I love Heartland House. It's very nice, very homey, and warm. I see a lot of activities going on. They have exercise classes and the dining facility is very nice. My grandma is very close to where she gets her laundry done and the dining room facility. The people are friendly. It has a country kind of atmosphere and it's homey. The people are very pleasant. The only thing that they do for her is sometimes when she sleeps in, she never goes for breakfast, so they just wake her up for lunch. They don't do anything additional for her, so her base price is $1,900 a month. She likes the food. It's good for a person who doesn't mind eating sugar. They have exercise classes, group discussions, and services. I really like the rooms. The bathrooms are very nice and they have an individual thermostat in each room. It's a very good value for the money.

We found a place for my wife, and it seems to be working very well. Heartland House in Wautoma is well known in the area, and she seems to be somewhat contented there. It is close enough, so I could go see her a couple of times a day. It is well kept and friendly. They call the people who live there and the people who visit frequently by their first names. The ones that I have seen working there -- and I have seen them all -- are very nice to the people who live there. They go through extensive training even if they have had training before. The new workers there are with someone else for at least a week or two before they turn things on their own to take care of things. They do an exceptionally good job.

We found one facility for my father-in-law, and he hated it. Then a friend of his found another place named Heartland House. That's where he is right now, but he still wants to go home. It is basically because it is just not his home. But other than that, I think it is fine. The place is definitely clean, and the person he runs into seems to be very nice. They actually have a taxi service to take them to different places. That seems to be working, but he really has this friend of his that's been taking him up. This is where he and his buddy decided where he should go. It is closer to where his friend lives, and it is closer to where the activities of his life were. It is in a smaller town, and there is not much choice. But as far as the health and cleanliness and things like that, I think that it's good. It's way better than a big city.

The staff on location were very warm and accommodating and stopped at nothing to provide us with the best services in order to make our visit there enjoyable.