I have a family member living at Maple Ridge currently and we are looking for a new place to go. They have been neglectful of more than a few things but most concerningly problems with medications not being given on time or at all. Medications not being ordered on time and with staff being unkind to residents. I have personaly overheard people being yelled at by staff. I saw a staff member escort a resident with very obvious wet depends and pants from the dinning room to a sittting room leaving her there to sit in wet pants on furniture that is shared with other residents and visitors and the furniture is cloth covered and this residents issue of being wet was commented on by staff person as he escorted her to sit instead of gettting changed and made comfortable. There seems to be consistent complaints about baths ungiven and laundry either not done or not done timely or correctly. I have eaten the food that most complain about and I need to agree it is not good. As a matter of fact I won't eat there again and pay 8.00 a plate for something that bad. They are short staffed neglectful to a point of concern, ask around town many people have a bad story about this place. i wish we would have asked around more. Beware ansd be worried if your family memeber is moving here or considering it. Please take time ask questions. Everything looked good to us too before the move.
Maple Ridge by Bonaventure
Offers Assisted Living
6 Reviews
1767 Alliance Ave, Freeland, WA 98249
Call
(844) 325-8230
Reviews of Maple Ridge by Bonaventure
Assisted Living Reviews for Maple Ridge by Bonaventure
August 30, 2016
I am a friend or relative of resident
June 11, 2016
I visited this facility
Maple Ridge is near my son’s home, and I really liked it. She showed us a one-bedroom that was very clean, very nice, and comfortable. I liked the staff member that I met. She was very helpful and called me on two or three occasions to see what I was doing. They told me about their activities. It would be good, and I would feel comfortable there.
May 10, 2016
I visited this facility
My mother and I visited Maple Ridge in February. It was nice. I like the staff, which was very helpful, informative, and friendly. The place is really nice and clean, like being in a hotel. The employees were very helpful. We totally enjoyed our stay when we were there. It was very convenient, less than a minute away from where I live and close to the main town. We ate lunch there and enjoyed it. We were in a private dining area that was nicer than what I expected. I think they are fine.
April 27, 2016
I am a friend or relative of resident
Food service is poor as they are chronically understaffed. It takes 20-30 min for someone to take your order. Then another 20 min to get served. The food quality is poor with most dished slathered with sauce. The residents are mostly in wheel chairs and many need feeding assistance which they don't always get. The rooms are nice although the window heating systems are sometimes inadequate. The staff are all very nice and want to be helpful but again they are understaffed with inexperienced people attending to residents with difficult needs.
January 15, 2016
I visited this facility
Maple Ridge was a very nice facility and everything was just fine, but I’m only 90 years old and some of those people seemed so old. Most of them were in walkers or in wheelchairs. It just wasn’t for us. It was a very nice facility, and I couldn’t complain about that. They served us a meal that was very nice, too, and the people were very accommodating, but we just decided that we’re not going in that direction right now. It’s just that most of the people seemed like they had physical problems.
March 01, 2012
I visited this facility
I visited this location on many occasions to care for a resident through a home care agency (so I wasn't actually employed by the facility in question). Maple Ridge was well laid out, very accommodating to the residents with hallways wide enough for two wheelchairs side by side with room to spare, and easy accessibility between floors with ample stairs and roomy elevators. The staff was friendly, willing to assist residents that weren't on their assignment for the day, and were quite knowledgeable about the facility and its offered programs. Also, the apartments available to the residents are simply wonderful - perfectly set up for the elderly with handrails all around the bathroom, easy to operate appliances, comfortable furniture; the resident I cared for actually got to connect two of the apartments to share the space with her husband, and be able to entertain visiting family. Overall, a wonderful facility that seems to be willing to give their residences what they desire, and provide many opportunities for these seniors to socialize and still experience life without feeling like they're trapped in a home.
Costs for Maple Ridge by Bonaventure
Services and Amenities of Maple Ridge by Bonaventure
Costs
- Entry Fee
- Assisted Living Starting At: $4200/month
Room and housing options
- 2-bedroom apartments
- Companion Suites: No
- Studio Apartments
General
- Resident Capacity: 60
- Respite Care
- Minimum Age: 55
- Pets: Small Pets Allowed Only
Licenses
- State Licenses: 1709
About Maple Ridge by Bonaventure
The spirit of adventure is alive and well in the state of Washington—here at Maple Ridge by Bonaventure, we’re committed to creating a community that allows you to enjoy your retirement in the great Pacific Northwest. From weekly scenic drives to outdoor walking paths, there’s no shortage of opportunities to experience all that Whidbey Island has to offer. In the cold winter months, you can get moving in our whirlpool room, enjoy socializing in our game room, or cozy up in our fireplace room. Plus, with convenient services right in your community—such as a full-service salon, housekeeping service, and home maintenance—you’ll have plenty of time to pick up a new hobby or enjoy favorite pastimes.
Amenities:- Activity center
- Beauty/barber salon
- Computer work stations
- Courtyard
- Garbage disposal in all Independent Living units & cottages
- Fireplace and sitting area
- Game room
- Complimentary laundry rooms
- Library
- Outdoor area
- Cable and phone with long distance
- Private dining room
- Private mailboxes
- Private meeting space
- Restaurant-style dining
- TV room
- Outdoor walking paths
- Whirlpool room
- Full service salon
- Nurse call system
- Staff 24/7
- Housekeeping and linen service
- Transportation service
- Activities 7 days a week
- Monthly Wellness Clinic
- Anytime dining
- All inclusive utilities
- Home maintenance
- Individually controlled thermostats
- Enhanced front door security
View the beautiful landscape of Whidbey Island from your apartment suite window at Maple Ridge by Bonaventure. Here in Freeland, Washington, we provide a wide variety of apartments for seniors, providing the best retirement and assisted living care in the area. All of our studio and one-bedroom suites offer an ample amount of natural light, spacious bathrooms, and compassionate care staff available to you 24/7.
What Makes Us Special
Located on beautiful Whidbey Island, Maple Ridge is an assisted living community that provides 24-hour on-site nursing, weekly scenic drives and live entertainment. Our residents enjoy close proximity to businesses in Freeland, and are within walking distance to banks, cafés, restaurants ...and the Clinton Ferry is just a short drive away. We also offer accessible transportation services to make sure residents are able to travel freely.
Get CostsMap of Maple Ridge by Bonaventure
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