Too much change in staff. Remaining staff seem overworked, frustrated and looking else where. Have had 4 directors since my mom moved in who knows why. The last one seemed fine trying to make it better for folks. but now she is gone too.. The caregivers are worked till they quit in exhaustion. Maintenance person is rude and the only nurse seems nice but is locked in her office all the time.. The only real positive has been the food and that has only been the last year or so. They also have large price increases at the end of every year. but the building and service continue to deteriorate... Would love to move my mom but not much to choose from in the area..
Victoria Place
Offers Assisted Living
6 Reviews
Reviews of Victoria Place
Assisted Living Reviews for Victoria Place
May 16, 2016
I am a friend or relative of resident
December 10, 2015
I am a friend or relative of a resident
The patient was in assisted care at Victoria Place for about two days. Overall, it was a poor experience. The staff was inattentive, and the food was below average. They need to improve the food and answer calls quicker.
January 11, 2015
I am a friend or relative of resident
When we checked Victoria House out in 2012,we were very pleased. Very qualified nurse,manager and a staff that had been there along time. Mom really liked it,made friends quickly. But, that has all changed. They fired the nurse, the director and several of the long time staff have quit. No letter of explanation to the famlies .The food is bad,full of sodium and processed. Activities are pretty much non existent anymore. New director has made some poor choices.I think it's interesting you can email Enlivant. I am not impressed with this out fit at all!!!
July 12, 2014
I am a friend or relative of resident
My husbands mom was a resident at Victoria House and this was the best thing that ever happened to our family. We were really suffering caregiver burn out and we all know this is a labor of love. Victoria House was able to provide all the things she really had to have like assistance with giving her the medications and personal care. She really started to thrive right away. The food was a Godsend as well. She had lost a considerable amount weight before living there and with the meals there she actually put some weight back on. The menu is prepared by a Registered Dietitian. We always went once a week on Fridays at lunch and got our own special table with her and the food was awesome. We feel like were all a part of one big family there. Thank you Victoria House, You're awesome.
March 27, 2014
I visited this facility
I would describe Victoria House as very adequate, but it does not have all the amenities the other place has. It's a very small place, very limited on what they can do. It's seemed to be fairly nice, but more or less a scaled down type of place compared to others. I thought the accommodations were a little bit small. I didn’t check the food, but the menu seemed limited. They have a very good nurse there. The manager seemed to be a very good person, too.
July 27, 2012
I am a friend or relative of resident
My mother was a resident for almost 3 years, but in recent months had broken her hip & went to nursing home for 3 months before we moved her back to Victoria House. For her first 2 1/2 years, caregivers were very good, but was understaffed with no full-time nurse on premises, cooking/cooks inconsistent, either no activities director or minimum hours per week. Mom was happy because we managed to put together a group for cardplaying which she loved and the assistance she needed was minimal. After her 3 mos. in nursing home, we were going to move her to our home with hospice and private caregiving or back to Victoria House with private caregiving. Victoria House told us that they had increased their staff and had an on-site nurse 40 hrs per week as well as on call 24/7. After assessing Mom and reviewing her med chart, they assured us they'd be able to care for her without private caregiving. We moved Mom back and although she passed away shortly after, we've never regretted moving her back. She felt like she was home; was surrounded by people who loved her and they were diligent in their efforts to care for her and keep her comfortable. Their nurse was incredible, every step of the way and I would highly recommend Victoria House at this time. The reason for only giving them 3 stars is because I've had no experience with their activity level and director since their staff increase. Since Mom was bedridden, she was not in a position to take part. But for quality of care and a warm, homey atmosphere, they get top honors from us.
About Victoria Place
Victoria Place is a senior living provider in Port Townsend, Washington that offers residents Assisted Living. Contact Victoria Place for more details on services and rates.
Map of Victoria Place
Senior Living Communities near Jefferson County, WA
Other Senior Care in Port Townsend, WA
Helpful Articles
- 11 Signs It Might Be Time for Assisted Living
- Nursing Home, Assisted Living, or Independent Living?
- Assisted Living or In-Home Care?
- Assisted Living Checklist: What to Look for, What to Ask
- Cost of Assisted Living
- How to Pay for Assisted Living
- How Levels of Care Affect Assisted Living Cost
- Tips on Moving to Assisted Living
Step
1
of 2
Request Info