Provider Response
Kathryn, we are so happy to read such a great review about The Retreat at Summerville! Please let us know if there is anything else we can do for you; we are more than happy to help!
Offers Assisted Living, Independent Living, and Memory Care
April 24, 2022
Provider Response
Kathryn, we are so happy to read such a great review about The Retreat at Summerville! Please let us know if there is anything else we can do for you; we are more than happy to help!
March 19, 2022
Provider Response
Mary, we are so happy to read such a great review about The Retreat at Summerville! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
June 04, 2021
Provider Response
Thank you for taking the time to share your experience with us. That is great that you found an option that works well for your mother! We wish you well and if we can do anything, please reach out.
October 27, 2020
October 25, 2020
Provider Response
We are sorry to hear your negative feedback and would love an opportunity to speak with you and learn more about the information you shared. We take the care and service of our residents, as well as, our reputation very seriously. Please email your contact information and a member of our regional team will reach out to discuss your concerns further. Thank you kindly.
November 14, 2019
May 30, 2019
April 26, 2018
January 03, 2018
May 23, 2017
January 02, 2017
November 18, 2016
November 17, 2016
November 16, 2016
November 16, 2016
October 07, 2016
March 16, 2016
November 23, 2015
November 18, 2015
October 30, 2015
August 24, 2015
January 31, 2014
December 03, 2013
December 05, 2021
Provider Response
Thank you so much for taking the time to leave us a review. We are excited for our refresh and hope you will visit.
July 25, 2021
Provider Response
Donna - We appreciate you bringing the dining concerns to our attention. Please know that we always strive to do better as an organization, and that we will look into this further. If you should have any questions, please feel free to reach out to us. Thank you.
July 10, 2021
Provider Response
Hi Dean- We wanted to thank you for submitting your review. While we might not be a brand new community, please know that we are discussing the possibilities of renovations and upgrades at The Retreat, and we ask that you follow us on our Facebook page for any updates on our plans. Thank you again!
January 21, 2021
Provider Response
Thank you for taking the time to leave us your feedback. We would like the opportunity to speak with you to learn how we can make improvements. We take great pride in our reputation and value our customer feedback. If you would email your contact information: a member of our leadership team will reach out to you. Thank you.
June 18, 2019
December 31, 2018
October 06, 2021
Provider Response
Hi Frances- Thank you for bringing these issues to our attention. We are sorry to hear of your negative experience, and we would truly appreciate the opportunity to learn more from you regarding these matters. If you don't mind, please send your contact information so that a member of our leadership team can contact you. Thank you in advance
August 21, 2021
Provider Response
Thank you for the kind words, Roni! We appreciate it! Please let us know if you have any other questions.
January 19, 2020
The Retreat at Summerville provides premier senior living options with superior personalized care and a compassionate staff. Our facility offers luxury-style accommodations with a comfortable, small-town feel.
Phoenix Senior Living, whose leadership collectively has been serving seniors for more than thirty years, believes that transitioning into your new home at The Retreat at Summerville will welcome a new chapter in your life, where seniors can live as independently as they desire — a life where seniors live, love, learn.
The Retreat at Summerville will offer the finest in independent living for active seniors with a simplified lifestyle that is free from the chores and responsibilities of maintaining a home, with a choice of luxurious apartment layout designs to choose from. Conveniently located to theaters, banks, churches, and shopping, The Retreat at Summerville will provide a vibrant social setting, with daily events and activities that foster new friendships, community, and a purposeful lifestyle.
At The Retreat at Summerville, we will care for our residents as we would our own family. We will offer individually-tailored purposeful interaction with just the right amount of assistance, including daily living services such as grooming and medication management. Residents will be encouraged to engage with our wide variety of activities, which will introduce them to new experiences and create a spirit of achievement and emotional well-being.
We specialize in caring for seniors who experience Alzheimer’s and the many forms of dementia, and we understand that memory loss can take its toll on loved ones. The Retreat at Summerville will help manage the highs and lows of living with someone with Alzheimer’s or dementia in a comfortable home-like setting, which will be carefully designed to create a peaceful and familiar environment. When living with memory loss, cultivating a successful day isn’t always easy, but our caregivers proceed with patience, compassion, and respect in all circumstances.
We acknowledge that being a caregiver for your aging loved one is a noble and admirable act, but it takes significant physical, emotional, and mental energy. Respite Care offers brief reprieves caregivers from those duties, providing them time to rejuvenate while knowing their loved one is well cared for. Our personal care extends to those recovering from surgery or a recent hospital stay, giving your loved one time to heal.
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