Edisto Post-Acute

Rick

My brother is now at Edisto Post-Acute. They're understaffed. The staff they do have are overworked. One of the biggest fallacies of the nursing home is they do not answer the telephone. It does not matter whether you call the receptionist, the business office, the admissions, the social services, or the wing nurses station, they do not answer the telephone. This is a huge concern for me and/or other loved ones that are calling and trying to check in all of their loved ones that are in the nursing home environment. But I can say that the people that are working are doing a good job. They're overworked, but they're grossly understaffed. My brother has been there for four months now. He is fully ambulatory, but he has a seizure activity, so he is a fall risk. There are very, very few activities. He says the food is really good. If they're fully staffed, I think the value for the money would be good. Since they're not fully staffed, I don't think the value for the money is there. My main concern is answering the telephone. They do not answer the telephone. If they don't have enough people to answer the telephone, it makes you wonder if they have enough people to properly care for the residents that are there.