Holy Family Manor Pittsburgh, PA

Offers Assisted Living and Memory Care

13 Reviews

$$$

301 Nazareth Way

Pittsburgh

15229

Holy Family Manor

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4.5 13

John 2022-11-23 We looked at Holy Family Manor. It's very nice and very clean. The people seemed nice. We want to be on one floor because we both have arthritis, and we can't go up the steps. The staff were very good. They have a salon, a place to rehab, and a dining area. In terms of location, that's where my wife is originally from. The bedrooms are very nice and very large. I visited this facility

5 5 1

Jeff 2022-11-03 I've toured Holy Family Manor, it was a nice place though the other one I visited was a little better. The staff members were very friendly and they seemed nice. The rooms were pretty good, although not as large as the other places toured. Overall, it was ok and was one that we considered seriously. The physical facility was very nice, it's in good shape. I visited this facility

5 4 1

Kip 2021-04-19 This facility is very clean well run and my mother enjoys being there. I am a friend or relative of a current/past resident

5 4 1

Quilting Cat-lover 2021-04-18 Following a home accident, my 95-year old aunt could no longer live independently. Through Senior Advisors, we scheduled an appointment with Holy Family Manor. On arrival, we first noticed the cleanliness of the facility, then the friendliness of the staff. The dining room was spacious, bright and cheerful. Having a chapel and Mass services on site was a definite plus for my Catholic aunt. We cancelled other appointments and enrolled her here. She has been a resident for more than a year. In the beginning she received excellent physical therapy and can now walk using her walker. Her room is clean, if not tidy (her doing), her clothes are laundered, and the food is to her liking...too much, she says. She says that the staff treat her like a queen. Most importantly, she has companionship, something she would not have living alone in her home. She enjoys the communal meals and the great variety of activities offered. She is truly happy here and tells me that regularly. Throughout the pandemic, HFM followed all health guidelines and provided great care to keep residents and staff safe, to keep families informed, and to provide communication between residents and families and visits when possible. This is a well-managed facility and has proven to be an excellent choice for my aunt. I am a friend or relative of a current/past resident

5 5 1

Mike 2021-04-16 Any concerns regarding my mother’s care over the last 1 1/2 years has always been addressed immediately and to my satisfaction. This to me is so important. Thanks to a wonderful administration for all their hard work to make this happen I am a friend or relative of a current/past resident

5 4 1

MA 2021-04-16 Mom has been here for two years, and even through all of the Craziness of COVID, their team has always put the Resident’s first. HFM has a great team of Kind, caring, dedicated caregivers. Mom puts it best when she says, “I miss my home, but if I can’t be there, this is the next best thing.” We feel blessed to have found the people of Holy Family Manor - their dedication and the respect that they show each resident- the staff members truly are the difference! Thank you ! I am a friend or relative of a current/past resident

5 5 1

Felicia 2021-04-16 The management staff here tries very hard, but they are understaffed. Overall, operations and facilities are low tech and dated. Currently they do not take EFT for monthly payments, you must write checks. Resident quarters look like they have the original 1960s finishes. Front line staff need better training. On one occasion when I called a specific staff member so she could help my family member with an issue in her room, the worker who answered the phone told me she wasn't taught how to transfer calls. That was apparently my problem, since I was told to hang up and call back and hopefully someone else would answer who could transfer my call. The quality of workers who assist residents is very hit-or-miss. Once my mother who has dementia was being "helped" with a shower but then was left alone to finish the job. If she had fell, she would have been in real trouble. Other workers actually care and are helpful. I am a friend or relative of a current/past resident

5 3 1

penny382523 2017-05-15 When it came close to the time to place my father into assisted living, I checked into and visited a number of places. Some were not active enough. Some seem to have to much activity for my father. I wanted him to be in a place where there was activity but not be overwhelmed. The majority of the places seemed to be more interested in impressing the family than caring for the resident. Holy Family Manor is a simple place that seems to care more about the residents. Families are important, but the residents come first. The care staff enjoy their jobs, which make taking care of the elderly easier. They try to engage each resident several times of the day. Reminding them of activities and encouraging them to participate. They make sure they go down to the dinning area for their meals. If they don't show up someone goes to remind them it is meal time and coax them or assists them to go down and eat. Although the building is older the care that is provided and the cost is well worth it especially since he has his own room with a powder room. Always a hard decision to make when you have to place a loved one into assisted living. I feel comfortable knowing that my dad is being taken care of the staff are helpful and are attentive to his care needs. When I first went for a tour and information, I had a very peaceful feeling. I knew this was right place. Holy Family Manor may not be for everyone but it is worth your time to check it out and see what they have to offer. I am a friend or relative of a current/past resident

5 5 1

Caring99670850 2014-12-30 My Momma is in Holy Family Manor, and it is only 10 minutes from our house. We are impressed with it. We chose it because of the cost, location, and staff. They are very accommodating. She has a single room. They have entertainment, activities, bingo, dominoes, and crafts. They have a lot of activities for the residents. They have thanksgiving dinner where they have dinner at the auditorium. They have Christmas dinner there. Since she's not very mobile, we can have dinner with her as a family. I am a friend or relative of a resident

5 5 1

Debbie 2021-10-22 My mother's husband was in The Community at Holy Family Manor memory care and we were there visiting with him for two years. The facility was kind of old. But it was cozy, it was comfortable like a home, it was warm, and it was inviting. It wasn't beautiful, but it was still comfortable to be in. The food was terrible, the food was bad. Some of the staff members were okay, some of them were not so great. There was too much turnover. They offer different activities, they had two different activities people. It was a small place and they went around and had them participating in things during the day. It's a regular thing, there were always puzzles and things for them to do, and music. A lady came in and played the piano for them; there was a nice variety. The building itself was nice. I am a friend or relative of a current/past resident

5 4 1

Janice 2021-04-16 Smaller intimate facility. The memory care unit is a unique gem to be discovered. Personal care areas are welcoming and staff help residents fell like they are home. If you are in need of a loving environment for your loved one visit Holy Family Manor. I am a friend or relative of a current/past resident

5 5 1

Client 154UYVBO 2016-05-22 The Community at Holy Family Manor had a room for the women filled with fancy dresses and jewelry, and a crib with a baby doll in it to hold for those whose mental capacities were failing. For the men, they had a room with mailboxes, office equipment, typewriters, and things so that they could feel like they were going to work. That sort of impressed me that knowing that they were providing these kinds of things that might make patients feel like they were going to work or taking care of their child. Each caregiver has to take care of six people, so that is an OK ratio. However, since they weren’t allowed to use bed alarms, I was afraid that my dad would be on the floor all night long. The community was clean. It’s an older building with small rooms that included a bed, a dresser, a commode, and a sink. The person who showed me around took a lot of time answering my questions, and it seemed like a very caring community. If I had to pick somewhere right now, I would lean toward Community at Holy Family Manor for the attention they paid to those in a very small memory care unit with a maximum of 12 people in it. I visited this facility

5 5 1

Susan96163850 2014-11-14 My dad is at Holy Family Manor. They have private rooms for him and that was basically the main reason why we had him in there. They are also willing to take people who are combative at times, in their locked unit in memory care. The staff are really doing pretty as much as well as they can. I am a friend or relative of a resident

5 4 1

301 Nazareth Way, Pittsburgh, PA 15229

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Holy Family Manor (800) 385-2527

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Reviews of Holy Family Manor

13 Reviews Write a review

Food

(1 Review)

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(2 Reviews)

Facility

(3 Reviews)

Activities

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Assisted Living Reviews for Holy Family Manor

November 23, 2022

By John

I visited this facility

We looked at Holy Family Manor. It's very nice and very clean. The people seemed nice. We want to be on one floor because we both have arthritis, and we can't go up the steps. The staff were very good. They have a salon, a place to rehab, and a dining area. In terms of location, that's where my wife is originally from. The bedrooms are very nice and very large.

November 03, 2022

By Jeff

I visited this facility

I've toured Holy Family Manor, it was a nice place though the other one I visited was a little better. The staff members were very friendly and they seemed nice. The rooms were pretty good, although not as large as the other places toured. Overall, it was ok and was one that we considered seriously. The physical facility was very nice, it's in good shape.

April 19, 2021

By Kip

I am a friend or relative of a current/past resident

This facility is very clean well run and my mother enjoys being there.

April 18, 2021

By Quilting Cat-lover

I am a friend or relative of a current/past resident

Following a home accident, my 95-year old aunt could no longer live independently. Through Senior Advisors, we scheduled an appointment with Holy Family Manor. On arrival, we first noticed the cleanliness of the facility, then the friendliness of the staff. The dining room was spacious, bright and cheerful. Having a chapel and Mass services on site was a definite plus for my Catholic aunt. We cancelled other appointments and enrolled her here. She has been a resident for more than a year. In the beginning she received excellent physical therapy and can now walk using her walker. Her room is clean, if not tidy (her doing), her clothes are laundered, and the food is to her liking...too much, she says. She says that the staff treat her like a queen. Most importantly, she has companionship, something she would not have living alone in her home. She enjoys the communal meals and the great variety of activities offered. She is truly happy here and tells me that regularly. Throughout the pandemic, HFM followed all health guidelines and provided great care to keep residents and staff safe, to keep families informed, and to provide communication between residents and families and visits when possible. This is a well-managed facility and has proven to be an excellent choice for my aunt.

April 16, 2021

By Mike

I am a friend or relative of a current/past resident

Any concerns regarding my mother’s care over the last 1 1/2 years has always been addressed immediately and to my satisfaction. This to me is so important. Thanks to a wonderful administration for all their hard work to make this happen

April 16, 2021

By MA

I am a friend or relative of a current/past resident

Mom has been here for two years, and even through all of the Craziness of COVID, their team has always put the Resident’s first. HFM has a great team of Kind, caring, dedicated caregivers. Mom puts it best when she says, “I miss my home, but if I can’t be there, this is the next best thing.” We feel blessed to have found the people of Holy Family Manor - their dedication and the respect that they show each resident- the staff members truly are the difference! Thank you !

April 16, 2021

By Felicia

I am a friend or relative of a current/past resident

The management staff here tries very hard, but they are understaffed. Overall, operations and facilities are low tech and dated. Currently they do not take EFT for monthly payments, you must write checks. Resident quarters look like they have the original 1960s finishes. Front line staff need better training. On one occasion when I called a specific staff member so she could help my family member with an issue in her room, the worker who answered the phone told me she wasn't taught how to transfer calls. That was apparently my problem, since I was told to hang up and call back and hopefully someone else would answer who could transfer my call. The quality of workers who assist residents is very hit-or-miss. Once my mother who has dementia was being "helped" with a shower but then was left alone to finish the job. If she had fell, she would have been in real trouble. Other workers actually care and are helpful.

Provider Response

Thank you for sharing your feedback. As you pointed out, our staff is very dedicated to serving the needs of our residents. We take all concerns and criticism very seriously. We welcome you to reach out to Melissa, our administrator to discuss your experience in further detail.

May 15, 2017

By penny382523

I am a friend or relative of a current/past resident

When it came close to the time to place my father into assisted living, I checked into and visited a number of places. Some were not active enough. Some seem to have to much activity for my father. I wanted him to be in a place where there was activity but not be overwhelmed. The majority of the places seemed to be more interested in impressing the family than caring for the resident. Holy Family Manor is a simple place that seems to care more about the residents. Families are important, but the residents come first. The care staff enjoy their jobs, which make taking care of the elderly easier. They try to engage each resident several times of the day. Reminding them of activities and encouraging them to participate. They make sure they go down to the dinning area for their meals. If they don't show up someone goes to remind them it is meal time and coax them or assists them to go down and eat. Although the building is older the care that is provided and the cost is well worth it especially since he has his own room with a powder room. Always a hard decision to make when you have to place a loved one into assisted living. I feel comfortable knowing that my dad is being taken care of the staff are helpful and are attentive to his care needs. When I first went for a tour and information, I had a very peaceful feeling. I knew this was right place. Holy Family Manor may not be for everyone but it is worth your time to check it out and see what they have to offer.

December 30, 2014

By Caring99670850

I am a friend or relative of a resident

My Momma is in Holy Family Manor, and it is only 10 minutes from our house. We are impressed with it. We chose it because of the cost, location, and staff. They are very accommodating. She has a single room. They have entertainment, activities, bingo, dominoes, and crafts. They have a lot of activities for the residents. They have thanksgiving dinner where they have dinner at the auditorium. They have Christmas dinner there. Since she's not very mobile, we can have dinner with her as a family.

See all Assisted Living reviews (9)

Memory Care Reviews for Holy Family Manor

October 22, 2021

By Debbie

I am a friend or relative of a current/past resident

My mother's husband was in The Community at Holy Family Manor memory care and we were there visiting with him for two years. The facility was kind of old. But it was cozy, it was comfortable like a home, it was warm, and it was inviting. It wasn't beautiful, but it was still comfortable to be in. The food was terrible, the food was bad. Some of the staff members were okay, some of them were not so great. There was too much turnover. They offer different activities, they had two different activities people. It was a small place and they went around and had them participating in things during the day. It's a regular thing, there were always puzzles and things for them to do, and music. A lady came in and played the piano for them; there was a nice variety. The building itself was nice.

April 16, 2021

By Janice

I am a friend or relative of a current/past resident

Smaller intimate facility. The memory care unit is a unique gem to be discovered. Personal care areas are welcoming and staff help residents fell like they are home. If you are in need of a loving environment for your loved one visit Holy Family Manor.

May 22, 2016

By Client 154UYVBO

I visited this facility

The Community at Holy Family Manor had a room for the women filled with fancy dresses and jewelry, and a crib with a baby doll in it to hold for those whose mental capacities were failing. For the men, they had a room with mailboxes, office equipment, typewriters, and things so that they could feel like they were going to work. That sort of impressed me that knowing that they were providing these kinds of things that might make patients feel like they were going to work or taking care of their child. Each caregiver has to take care of six people, so that is an OK ratio. However, since they weren’t allowed to use bed alarms, I was afraid that my dad would be on the floor all night long. The community was clean. It’s an older building with small rooms that included a bed, a dresser, a commode, and a sink. The person who showed me around took a lot of time answering my questions, and it seemed like a very caring community. If I had to pick somewhere right now, I would lean toward Community at Holy Family Manor for the attention they paid to those in a very small memory care unit with a maximum of 12 people in it.

November 14, 2014

By Susan96163850

I am a friend or relative of a resident

My dad is at Holy Family Manor. They have private rooms for him and that was basically the main reason why we had him in there. They are also willing to take people who are combative at times, in their locked unit in memory care. The staff are really doing pretty as much as well as they can.

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Questions about Holy Family Manor

What programs or activities does Holy Family Manor offer to enrich residents' well-being?

Holy Family Manor has a wide range of activities for the residents. We offer Catholic Mass 6 days a week and a rosary service. We have a wonderful intergenerational program with the children from Mt. Nazareth Learning Center. Silver Sneakers exercise program, bingo, tai chi, spa day, jeopardy, the price is right, various arts and crafts to name a few.

What transportation services does Holy Family Manor offer to assisted living residents?

None currently.

What safety features or security measures does Holy Family Manor offer to assisted living residents?

Holy Family Manor has secured entrances and security cameras at all exits to monitor for safety.

How does Holy Family Manor keep residents' families informed about their loved ones?

Holy Family Manor personalizes communication with families with personal phone calls and/or emails.

What is the care staff-to-resident ratio at Holy Family Manor during daytime and nighttime hours?

Holy Family Manor offers above average staffing requirements. In personal care the ratio is 1 to 15. In memory care the ratio is 1 to 6.

If Holy Family Manor accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We do not accept pets with our residents. Pets may visit with family, provided that the pet owner furnishes proof of current vaccination status. Pet must also not be disruptive to other residents/families.

How many staffers are on duty in the daytime and overnight?

Staffing ratios in memory care are 1 staff to every 6 residents.

What safety features or security measures does Holy Family Manor provide to protect residents who wander?

Holy Family Manor has a secured memory care unit.

What programs or activities does Holy Family Manor offer to keep residents engaged? How does the staff engage residents' long-term memories?

Holy Family Manor's memory care is specially designed to meet the residents needs, with life stations and tactile items throughout the unit for the residents.

Describe the neighborhood around Holy Family Manor. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Holy Family Manor sits on a large wooded parcel that is adjacent to a residential neighborhood.

Costs for Holy Family Manor

Cost of Assisted Living

Starting Price

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Cost of Memory Care

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Services and Amenities of Holy Family Manor

Costs

All Inclusive Rent
Assisted Living Starting At: $4464/month
Memory Care Starting At: $5952/month

Room and housing options

Companion Suites: We Offer Companion Suites
Studio Apartments
Housing Extra: Private Rooms

Activities

Religious Services

Languages

English

General

Resident Capacity: 47
Pets: No Pets Allowed

Licenses

State Licenses: 430100 - PERSONAL CARE HOMES

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About Holy Family Manor

Our residents treasure their personal routines and independence. Residents from all walks of life are welcome. To help each resident maintain their personal routine and to decrease the stress and expense that would be caused by traveling off-site, Holy Family Manor strives to provide the highest quality of in-house care possible, always managed with the warmth and kindness of our thoughtful staff.

Each resident at Holy Family Manor is unique and some require more assistance than others. An individual resident assessment is conducted as part of the admission process. A Personal Care Plan is reviewed with the resident and/or family so that the residents needs are met.

At Holy Family Manor, we believe in caring for the whole individual: the body, mind and spirit. Our care and strict attention to maintaining the dignity and privacy of each resident is important to us.

Assessments are reviewed on a periodic basis to keep care at the appropriate level. Caregivers are on staff 24-hours a day, 7-days per week to monitor each residentï¿½s health needs and daily activities.

What Makes Us Special

Holy Family Manor is a community characterized by a cordial and simple hospitality, a healing and serene environment and respectful relationships rooted in the values of the Sisters of the Holy Family of Nazareth. Our personal care home is located on the beautiful and scenic campus of Mount Nazareth Center in Ross Township.

Holy Family Manor Pittsburgh, PA

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Memory Care Reviews for Holy Family Manor

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