Alexandria Manor

Mary

My friend is in Alexandria Manor. The looks are OK, but with the staff, we have to call 911 at times. They had hired this guy who was hitting his wheelchair to aggravate him. The owner will not fire him because he said he needs him to run the operation. So the staff is just very curt and nasty. They make you wait. They won't take you to the bathroom if it's during dinner hour. I wouldn't send the relatives there.

N.L.

We are going to be taking my husband to Alexandria Manor. I like it because it's small and there are only thirty beds. They get to know the residents; it's not like they're just a number. They take their time to get to know the residents, and I like that. I also like the idea that they prepare their meals right there, so when he gets his food, it will be fresh, and it's made right there on the premises. The staff was very friendly and very knowledgeable. She answered all my questions. I have mixed feelings because we've been married for forty-seven years and this is a hard thing, and she understood. She was very sympathetic. The rooms were clean. There seemed to be a good ratio of nurses to patients. I didn't see any residents just sitting there. It seemed like they were all watching TV.

Caring93670150

My uncle is at Alexandria Manor of Bath. I'm having problems as he is getting sent out to the hospital a lot because they don’t know how to deal with him and they don’t know what is going on or what is wrong with him. They would send him out to the hospital like every two weeks. We are not thoroughly happy with the place.