Greenbriar Center

I broke my hip and Dr.Boniface said I needed to go to a nursing home after surgery. My first choice did not have any vacancies which ended up being a blessing. I went to Greenbriar and everyone gave me exceptional care. I was impressed with the therapists as well as the nursing staff. I was there for 3 weeks and was able to return home doing everything I did before I broke my hip. I wanted to stay longer but my insurance said it was time for me to go home.

My husband got exceptional care at Greenbriar. I am glad he went to the nursing home for therapy rather than home. The staff was so kind. I saw him get stronger day by day. My neighbor's mother went to Greenbriar as well and stated she really liked it.

I was a patient at Greenbriar for several weeks after a long stay at St. E.lizabeth's. I enjoyed my stay and received excellent therapy. Everyone was kind and made me feel welcome. I plan on volunteering there during the summer.

I had my 97 year old mother there for the month of Nov 2015, she was only there for rehabilitation, i.e. physical and occupational therapy.. It was a horrible experience for us. They did not follow the directions for her care, especially in regards to her meals. Her meat was to be cut into small pieces, that was actually circled on each menu, however it wasn't until the 4th week that they followed that instruction. .She was to eat in the special dining room where there were aides to assist the patient. Mother could feed herself once the beverages were put into cups/glasses with straws and lids - that was often not done. The workers in the special dining room conversed amongst themselves as if those they were caring for were deaf and/or brain dead. I made the Director aware of this and suggested cameras. The majority of the staff are very caring and kind but there is no following through. Mother was having a congestion problem and the Doctor ordered breathing treatments twice a day for 15 minutes each. I had received a phone call at 5:15 p.m. from a family member who came to visit and thought it was oxygen and that Mother had taken a turn for the worst. I reassured him that it was a 15 minute breathing treatment and all was well. He left as she was sleeping. I arrived about 8 p,m. and Mother was dozing in bed with the breathing apparatus on her face. When I inquired from the nurse in charge as to why this was still on my mother at this time and she said she didn't know as she just came on duty at 7 p.m. Nurse Karen could not tell me when or who had begun the treatment as she couldn't access any of my mother's records prior to her shift starting. What if she'd aspirated during that 3 hour treatment? The same nurse was verbally abusive to a gentleman down the hall as he kept asking for help. She actually yelled "shut up" twice and it was loud enough for all to hear. My mother's Medicare Advantage only gave me 4 nursing homes to choose from in our area and 2 of them [Greenbriar was one] were in trouble with Medicare during November according to Vindicator reports. Just last week, a third nursing home on the list [Campus] actually closed as they were going to have their license revoked. Forty four patients had to be relocated. Again, the employees were all kind and caring, but something is very wrong with their inability to carry directions through. I actually paid a private caregiver to be there when I couldn't as I felt my mother was in danger. I wouldn't even give Greenbriar one star!