The Best Nursing Home Communities in Marshall County, AL

"My father is in Northside Health Care. They've been pretty good and very informative. When they have any problems, they call me. The staff is very courteous. The rooms are fairly clean. I don't have any complaints. He's in long-term care there. They have an activity schedule, bible studies, and stuff like that. It was awfully expensive."

"My mother-in-law is getting rehab at Gadsden Health and Rehab Center. So far, it's been real good. They've been good to communicate when I called, and they've always called me back. She seems well-pleased there, and as of yet we don't have any complaints. The staff is very attentive. The only thing is that they don't have a whole lot of fresh fruits, but the food is good. If she doesn't like what they have, they offer her something else. The therapy department has been very helpful, and they're meeting her needs as of yet. She has not had any complaints to us, and even though we're limited in visits, we still go and make the 15-minute visits. The staff has been very accommodating, any questions we've had they answered, and they call us any time there's been a change with anything. So far, they've done what they're supposed to do. It's just expensive a little too much. I had to do window visits, and I've only been allowed into one room when I visited. The activities are limited due to COVID. They're just doing individual activities in their rooms, and physical therapy is coming to their rooms instead of the residents going to the gym."

"My husband was sent from the hospital to Mcgufferys for rehab. In the first place he should have never been released from the hospital that soon. He was not even able to stand on his own. The first morning he was there my daughter and I went to see him and we heard him hollering for help as we walked down the hall. He told us he had had nothing to eat and he was laying in a puddle of water. He not even was laying on a soaking wet bed but he also was laying in his bowel movement. There were nurses in a patients room next door. I called out to them and told them he needed cleaning. Their answer was we'll get to him. I walked down to the nurse station and told a woman and she said they were short handed and would get to it as soon as they could. There were plenty of people standing around. I couldn't tell who was a nurse and who was an aid. I blew up and asked her how she would like to be laying in her s-- They went and cleaned him and called the nursing supervisor. She assured me that it wasn't usually that way. They have 15 minutes to have a person cleaned up. He had been laying longer than that. Then I asked someone to shave him. They didn't. He was on pureed food, The first meal he received was not pureed and they had sat it across the room and left. My husband could not feed himself. When we first got there there were no chairs in the room for me and my daughter to sit in. I asked for one and was told okay. Never came so I found a folding chair inside a closet down the hall and dragged it to the room myself. Later I asked for another and the nurse said maintaince would have to get it. Waited and it never came. I asked another nurse and she got one herself. A young man came in to care for my husband the next day and I asked him to shave my husband and he looked around and said he has no supplies like they give you in the hospital. He had to go searching for one. There is more I could write about but the main thing is they called on the third day and said they had found him laying in the floor that morning. I asked if they didn't have the pads with the alarms if someone was getting off the pad. The woman told me they weren't allowed by the state, it was considered a form of restraint. She lied. I called two other homes and they said they used them and had never heard about a state law saying they couldn't be used. They said it was a safety things. I talked to a lady with the state who reviewed nursing homes and she said it wasn't so that the pads could not be used. She was planning to go there because she had other complaints. I asked her to call there and she said she would. Later I saw where the home was calling while I was talking to my daughter in law who is a nurse.. I did not take the call. If they could not get me on the phone they were to call my daughter. They didn't . After I got off the phone I went down to the home. His room was empty and cleaned except for his shoes in the middle of the floor. I sat down to wait thinking he had gone to rehab. A cleaning lady came down the hall and asked if I was okay. I said I was waiting for my husband. She said they sent your husband to the hospital in an ambulance. I went to the nursing station and they told me he started acting funny after the fall. They said we don't know when he will be back. I said he won't be back. That I had been lied to. When I got to the ER my husband was delirious. They did a lot of blood tests but couldn't tell me what was wrong. He was admitted to the floor and everything went down from there. He died 28 days later. I am not saying the fall caused his death but I left my sick husband in their care and he was neglected. When I asked about the pads they said they could put a mattress in the floor. I guess so he could fall on that. I don't know how he got out of the bed if the rails were up and like I said before he could not walk or even stand up he was so weak. I keep wondering how long he laid and if he was calling for me? No, I would not recommend this nursing and rehab home. I let him go there because I thought they had a 5 star rating. If they did they certainly didn't deserve it. Look elsewhere if you have a loved one who needs to go. "

"Background: My mother is in late stages Alzheimer's, has been a resident at TLC for 5+ years. Prior to moving my mother I explored six facilities using guidelines from the government, private sources and online reviews. I'm probably overly protective of my mother, a serious advocate for her, visit 2-3 times per week. I believe this to be important to her well-being and care. TLC's (Oneonta) in-house management staff is genuinely caring, accessible & available, pro-active and hands-on about residents in their care and the facility generally. This leadership extends to their entire staff exhibiting excellence in attitude and caring. This observation is long-term and first hand. The two person rooms have adequate space with individual built-in closets, adjustable heating/cooling, two TVs. Cleanliness is excellent. Laundry services are provided. The residents have the added benefit of a energetic Activities Director who maintains and implements a monthly calendar. She brings a smile and energy everyday. I've tasted various dishes served over time and the variety & quality has been good. There have been recent changes in food service I can't yet rate. One aside note that might be of interest: there are no unpleasant smells in the halls of this facility. Highly recommend ! Excellence and genuine caring. "

"My mom is at South Hampton Nursing and Rehabilitation Center. I chose them because of the staff and the rating. The staff is very friendly. They seem to care about their patients. It's very clean. I tasted the food, and it was good. They have a great menu. I haven't seen the activities, but they have posted them."

"This nursing home is small, private, one owner and this owner does not have any other facilities. I went here looking for a private owned nursing home but they had a number of deficiencies that my client wasnt pleased with. The main deficiency that my client was not happy with is medication errors like wrong dosage or giving the wrong drugs and wrong times. My client did not choose to stay here. However, I will say it was very clean there, smelled pleasant and staff was awesome. "