Tlc Nursing Center

Background: My mother is in late stages Alzheimer's, has been a resident at TLC for 5+ years. Prior to moving my mother I explored six facilities using guidelines from the government, private sources and online reviews. I'm probably overly protective of my mother, a serious advocate for her, visit 2-3 times per week. I believe this to be important to her well-being and care. TLC's (Oneonta) in-house management staff is genuinely caring, accessible & available, pro-active and hands-on about residents in their care and the facility generally. This leadership extends to their entire staff exhibiting excellence in attitude and caring. This observation is long-term and first hand. The two person rooms have adequate space with individual built-in closets, adjustable heating/cooling, two TVs. Cleanliness is excellent. Laundry services are provided. The residents have the added benefit of a energetic Activities Director who maintains and implements a monthly calendar. She brings a smile and energy everyday. I've tasted various dishes served over time and the variety & quality has been good. There have been recent changes in food service I can't yet rate. One aside note that might be of interest: there are no unpleasant smells in the halls of this facility. Highly recommend ! Excellence and genuine caring.

I would not recommend this place to anyone. Admin staff is awful. Money, money. Had to pull teeth to get them to understand the treatment that my resident needed. The doctor comes from Montgomery therefore they use this as their excuse when he fails to prescribe correct treatment plan or revise his previous plan. They claim they do every 2 hour checks on residents. WRONG. I have stayed with my resident 24 hours a day in the room and no one came in for over 4 hours during the night on a regular basis. The nurses dont know up from down.