The nursing care here is absolutely terrible. My mother was sick for weeks and the nurse never even came to see her and was rude when I called her about it. I had to complain up the the executive director just to get someone to take her to the doctor. This happened more than once. I also heard other people complaining that their mother hadn't been bathed for days. They also make frequent medication errors. The food is a joke for the price you pay...they often don't even have the food that they show on their menus. They also raised the rent $500 at the beginning of the year with promises of improvements, and things have only gotten worse since Navion bought the place. Don't put your loved ones here, I truly believe you will regret it.

Chatham Ridge Assisted Living Chapel Hill, NC
Offers Assisted Living and Memory Care
6 Reviews
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(800) 385-2527
Reviews of Chatham Ridge Assisted Living
Assisted Living Reviews for Chatham Ridge Assisted Living
May 02, 2022
I am a friend or relative of a current/past resident
April 10, 2020
I visited this facility
Chatham Ridge is a beautiful place. It is relatively new, but the rooms are not big. They're all single-rooms so you don't have an option of getting a bedroom and a living room area. They have one that is slightly bigger that has a little refrigerator, a microwave, and a countertop with sink, but it's not a whole lot bigger than any other room. That was the only drawback. The staff seems friendly. They're talking to all the clients. In fact, it was a beautiful day and a whole bunch of the residents were outside enjoying the sun, eating popcorn and hanging out. It looked like they're having a good time. It seemed like a nice place. The dining area looked very nice, too. It is not a very large place, but that's what's nice about it. The amenities looked very nice, but I don't think my mother-in-law will utilize a whole lot of it.
November 08, 2017
I am a friend or relative of a current/past resident
They took great care of my mom in Horizons...she was not the easiest of residents either...they really treated her great! We since had to move her to skilled but we miss everyone here!
August 29, 2017
I visited this facility
Chatham Ridge was good, clean, and one level, but there's too many people and it's too big for my aunt. When she's surrounded with a lot of people who have different conditions, it's going to be too much stress for her. We walked around and saw different rooms. The one that we saw was more like a studio with a small kitchen and a sink, a microwave area, and a refrigerator. Everyone has their own decorations and furniture. The three meals are provided to them. Nurse or the helper come and give them medication. They had a chart for the basic things but if you needed extra care, they will include it in that chart. They had different levels, like if you have a condition where you escape, they had a locked facility. The dining room looked clean, organized, and open. They had an area where people can go out and talk to each other. I didn't smell anything bad.
March 18, 2016
I visited this facility
Chatham Ridge is new, clean, ready to serve, and had openings close to where I live. They were friendly and clear about what they’re providing. The food was good.
Memory Care Reviews for Chatham Ridge Assisted Living
September 16, 2021
I visited this facility
Chatham Ridge Assisted Living was nice. The nice thing about it was it is all one level. The whole building is one level. It looked clean. There was one room that I saw, and there was somebody constantly packing up, folding, and re-folding their clothes. You can't say it's really homey. The staff was fine, provided me all the information, and informed us about the residents. There's a dining area, but we didn't really go in there. Most people were just sitting around the time that I went. They just had an outside patio and a garden area they could use, but that's about all I know.
Costs for Chatham Ridge Assisted Living
Services and Amenities of Chatham Ridge Assisted Living
Costs
- All Inclusive Rent
- Rent Plus Care Fees
- Entry Fee
- Fee Structure Extra: We Offer A Month To Month Rental
- Assisted Living Starting At: $4195/month
- Memory Care Starting At: $5995/month
Room and housing options
- Companion Suites: We Offer Companion Suites
- Studio Apartments
Dining options
- In Room Kitchens
- Dining Room Shared Meals
- Dining Extra: Private Dining Room
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Party Space
- Tv Room
- Garden And Patio
- Resident Parking
- Features Extra: Library
Cleaning services
- Laundry For Linens
- Private Cleaning Services
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Internet Enabled Rooms
- Wifi
- Technology Extra: Emergency Call System
Health services
- Skilled Nursing
- Medication Management
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Lectures Discussions
- Book Clubs
- Wii Sports
- Tai Chi
- Fitness Room
- Yoga
- Gardening
- Cooking
- Arts And Crafts
- Activities Extra: Computer Class
Financial guidance
- Va Benefits Consultation
- Financing Advice
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
Languages
- English
General
- Resident Capacity: 91
- Staff Patient Ratio: 7 To 1
- Respite Care
- Minimum Age: 55
- Pets: All Pets Allowed
Licenses
- State Licenses: HAL-019-021
About Chatham Ridge Assisted Living
Chatham Ridge is a state-of-the-art assisted living community with specialized care for residents with Alzheimer’s and dementia in our secure Horizons neighborhood. We’re 8 miles south of downtown Chapel Hill, on Highway 15501. We provide a bright, warm, home-like environment with abundant common areas, assistance with activities of daily living, and more!
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Chatham Ridge Assisted Living 114 Polks Village Lane, Chapel Hill, NC 27517
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