Chatham Ridge Assisted Living Chapel Hill, NC

The nursing care here is absolutely terrible. My mother was sick for weeks and the nurse never even came to see her and was rude when I called her about it. I had to complain up the the executive director just to get someone to take her to the doctor. This happened more than once. I also heard other people complaining that their mother hadn't been bathed for days. They also make frequent medication errors. The food is a joke for the price you pay...they often don't even have the food that they show on their menus. They also raised the rent $500 at the beginning of the year with promises of improvements, and things have only gotten worse since Navion bought the place. Don't put your loved ones here, I truly believe you will regret it.

Chatham Ridge is a beautiful place. It is relatively new, but the rooms are not big. They're all single-rooms so you don't have an option of getting a bedroom and a living room area. They have one that is slightly bigger that has a little refrigerator, a microwave, and a countertop with sink, but it's not a whole lot bigger than any other room. That was the only drawback. The staff seems friendly. They're talking to all the clients. In fact, it was a beautiful day and a whole bunch of the residents were outside enjoying the sun, eating popcorn and hanging out. It looked like they're having a good time. It seemed like a nice place. The dining area looked very nice, too. It is not a very large place, but that's what's nice about it. The amenities looked very nice, but I don't think my mother-in-law will utilize a whole lot of it.

They took great care of my mom in Horizons...she was not the easiest of residents either...they really treated her great! We since had to move her to skilled but we miss everyone here!

Chatham Ridge was good, clean, and one level, but there's too many people and it's too big for my aunt. When she's surrounded with a lot of people who have different conditions, it's going to be too much stress for her. We walked around and saw different rooms. The one that we saw was more like a studio with a small kitchen and a sink, a microwave area, and a refrigerator. Everyone has their own decorations and furniture. The three meals are provided to them. Nurse or the helper come and give them medication. They had a chart for the basic things but if you needed extra care, they will include it in that chart. They had different levels, like if you have a condition where you escape, they had a locked facility. The dining room looked clean, organized, and open. They had an area where people can go out and talk to each other. I didn't smell anything bad.