Chatham Ridge Assisted Living

smile

the food is a joke- i feel bad for the residents they make choices on the menu,arrive at the dining room to find that the items they selected are not available- food is not properly prepared they should be ashamed to serve mashed potatoes that are frozen in the middle or hot rolls that hare hard on the outside and raw on the inside-

Provider Response

LindsayAllison

Extremely disappointed in the lack of care my loved one has received. It has been a very bad experience. Neglect of residents. Lack of bathing. Lack of care. Lack of compassion.

Keith S

The nursing care here is absolutely terrible. My mother was sick for weeks and the nurse never even came to see her and was rude when I called her about it. I had to complain up the the executive director just to get someone to take her to the doctor. This happened more than once. I also heard other people complaining that their mother hadn't been bathed for days. They also make frequent medication errors. The food is a joke for the price you pay...they often don't even have the food that they show on their menus. They also raised the rent $500 at the beginning of the year with promises of improvements, and things have only gotten worse since Navion bought the place. Don't put your loved ones here, I truly believe you will regret it.

Sharon

Chatham Ridge Assisted Living was nice. The nice thing about it was it is all one level. The whole building is one level. It looked clean. There was one room that I saw, and there was somebody constantly packing up, folding, and re-folding their clothes. You can't say it's really homey. The staff was fine, provided me all the information, and informed us about the residents. There's a dining area, but we didn't really go in there. Most people were just sitting around the time that I went. They just had an outside patio and a garden area they could use, but that's about all I know.

Mary

Chatham Ridge is a beautiful place. It is relatively new, but the rooms are not big. They're all single-rooms so you don't have an option of getting a bedroom and a living room area. They have one that is slightly bigger that has a little refrigerator, a microwave, and a countertop with sink, but it's not a whole lot bigger than any other room. That was the only drawback. The staff seems friendly. They're talking to all the clients. In fact, it was a beautiful day and a whole bunch of the residents were outside enjoying the sun, eating popcorn and hanging out. It looked like they're having a good time. It seemed like a nice place. The dining area looked very nice, too. It is not a very large place, but that's what's nice about it. The amenities looked very nice, but I don't think my mother-in-law will utilize a whole lot of it.

fearedforherlife

They took great care of my mom in Horizons...she was not the easiest of residents either...they really treated her great! We since had to move her to skilled but we miss everyone here!