$7,700
Universal Health Care - Brunswick
1070 Old Ocean Highway, Bolivia, NC 28422
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Reviews of Universal Health Care - Brunswick in Bolivia, North Carolina
3.25
(16 reviews)
Facility
4.4
Staff
3.5
Food
3.6
Activities
2.3
Value
3.4
tore
2
|
July 26, 2021
I've been happy with all the employees that work there from, the person at the front desk, to the care givers, nurses,and cleaning personal. The food is (OK) but not able to be distributed at a reasonable time because of staffing, which results in cold food. There Are NO ACTIVITIES at this facility which is a crucial part of rehab and Well Being!!! My understanding of the situation is, the activities director was let go months ago and the assistant left a week prior. I didn't understand why a replacement wasn't on hand before this was done!! I understand the effects Covid has created, however, other personal could be trained, administration personal could step up, volunteers could be sought!! I for one, volunteered months ago, filled out a 10 page application, was approved ( I'm told ) ,started soon after under the guidance of the ( then activities director) until her departure. Distraught over the incompetence of the " powers to be " ..
Richard
5
|
December 18, 2020
My mom fell and broke her neck. She went into the hospital and I got her in a rehab center now. She is now in Universal Health Care. They're very nice. They do a good job. They keep me well informed; they have been calling me. The staff members are very nice and very helpful. It's a very nice facility. She likes the food, too. I haven't been inside because the first two weeks they locked down for COVID. The facility is very nice, well kept, and clean.
DeeVee
1
|
May 19, 2020
I was "not satisfied" with the verbal response of my relative's care so I put it in writing via a Grievance and mailed it Certified Mail. Thank GOD I did that because I have a record of when it was delivered. My relative was miserable and did not get the healthcare she should have. I would NOT recommend this facility
Mr. Williams
5
|
May 25, 2018
I spent a little over 3 weeks at the facility after my surgery. I was welcomed by all the staff and felt I was around good people. Everyday I received therapy from great therapist. Brandon helped me get stronger and was always smiling. I would recommend this facility if you need rehabilitation.
CoastalCaring
1
|
May 20, 2018
My husband was at Universal following discharge from the hospital. We will never use them again. The nursing care was not satisfactory from several of the CNA and nurses. We reported some of the problems at a discharge meeting. One of them came into his room at night & whispered to him that she loved him while rubbing his bottom. They tried to give him narcotics for sleep when I had specifically told them not to because of other medications that he is taking. When he needed help to get to the restroom he was ridiculed by a night nurse/aide. His roommate also said there were problems with the staff, but he refused to give me details, possibly because of fear of repercussions. The food there is not good, my husband normally has a good appetite and he would maybe eat half of the food. I saw a woman go up to the nurse's station wanting help & she was completely ignored. There are residents in the hall that look like they have been overmedicated --- they are depressed and doped looking. The nurses are socializing at the nurses station or reading and when I went up to the nurse's station for help, I had to wait a long time before getting anyone's attention -- the residents have even more of a problem with this. We also had problems getting records from this facility faxed to the medical office used by my husband and it was only when I threatened to the administrator that I would be reporting them to the state that they finally agreed after several days of requests from me and the medical office that the records were finally sent. We absolutely will never use them again.
Jordan
4
|
October 14, 2017
My grandfather stayed at Universal Health Care for a month. As far as the look of it, it was very beautiful. They did a very good job. They provided physical therapy, occupational therapy, and nursing care. They also had speech therapy, but he didn't need any of that. He was pleased with the food.
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Medicare
Health
2.0
Overall
1.0
Quality
1.0
Staff
1.0
About Universal Health Care - Brunswick in Bolivia, North Carolina
Universal Health Care - Brunswick is a Senior Living provider in Bolivia, North Carolina that offers residents Nursing Homes services. Contact Universal Health Care - Brunswick for more details on services and rates.
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