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The Grand Rehabilitation and Nursing at Queens
15715 19th Ave, Queens, NY 11357
Featured Review
5
|
April 27, 2024
The Grand is without a doubt a GRAND place to experience expert , warm and comforting care. I loved everyone who cared for me starting with Leon the Concierge Administrator who made sure that your every need was responded to , as well as all the nursing staff especially Regine, Raquel, Rodney & Tabitha Your personal nurses aides were so helpful and kind. EMI, Sofie& Mona. I can’t say enough to describe the PT and OT staff-professional and hard working. They helped rehabilitate you as if you were their own family. The Grand is an amazing and wonderful place , clean, pleasant & surrounded with caring people who make you feel at home until you’re ready to go back home. Arline
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Featured Amenities
Care Types
Adult Day Care, Nursing Homes
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Featured Amenities
Care Types
Nursing Homes, Adult Day Care
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About The Grand Rehabilitation and Nursing at Queens in New York, New York
The Grand Rehabilitation and Nursing at Queens is a 179-bed rehabilitation and skilled nursing facility located in residential Whitestone, Queens. At The Grand Rehabilitation and Nursing at Queens, we have worked tirelessly to bring the warmth and comforts of home to our fully-appointed facility. Both short and long term guests will notice the difference in our approach to providing quality healthcare throughout our facility. At The Grand Rehabilitation and Nursing, our guests always come first.
As the preferred destination for the highest quality healthcare, The Grand Rehabilitation and Nursing at Queens boasts the most advanced and world class clinical care anywhere. We believe that even the little things can play a large role in getting our guests back on their feet again, with holistic care that extends beyond treating symptoms. Take a moment to enjoy our peaceful grounds, to chat with our friendly staff, or to savor the blissful feeling of slipping into a freshly made bed at the end of a long day. Whether you are here for an extended stay or just for short term rehabilitation, we have no doubt that our amiable, attentive personnel and our tastefully decorated environment will provide those extra touches that will turn your stay with us into an experience that is truly Grand.
The Grand Rehabilitation and Nursing at Queens is proud to offer a full continuum of premium healthcare services provided by highly trained and skilled personnel with years of experience caring for individuals in all clinical situations.
Services and Amenities of The Grand Rehabilitation and Nursing at Queens in New York, New York
Campus/Building Details
- Coffee Shop
Games Hobbies & Recreation
- Arts & Crafts Activities/Programs
- Literary Activities/Programs
- Educational Activities/Programs
- Music Activities/Programs
- Facilitated Field Trips/Outings
- Tabletop & Other Games/Programs
- Horticultural Activities
Housekeeping & Maintenance
- Housekeeping Services
- Laundry Services
- Linen Services
Pets
- Pets
- No Pets
Specialized Staff
- Nurse on Staff (Part time)
- Nurse on Staff (24 Hours)
Dining
- Communal Dining
- Room Service
Guests
- Guest Parking
- Overnight Guests
On-Site Services
- Religious Services
Room Amenities
- Wifi/Internet In Unit
- Cable/Satellite In Unit
Inside Amenities
- Cable/Satellite TV in Common Area
Fitness & Wellness Programs
- Fitness & wellness facilities/equipment
- Tai Chi
- Salon Services
- Yoga/Stretching opportunities
Health Services
- Hospice Care
- Psychiatric Care
- Skilled Nursing
- Medication Reminders
Outside Amenities
- Garden
Safety & Security
- Gated Facility
Personal Care
- Cooking services
Additional Amenity Information
- Nurses: We have 24 hour nurses
- Special Comment: Our commitment to our guests extends beyond having an expert staff, with state-of-the-art equipment and resources to enable them to achieve maximum success throughout their stay.
Medicare
Health
4.0
Overall
4.0
Quality
4.0
Staff
2.0
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Reviews of The Grand Rehabilitation and Nursing at Queens in New York, New York
4.4
(18 reviews)
Facility
4.3
Staff
4.6
Food
3.3
Activities
4.0
Value
4.3
Arline
5
|
April 27, 2024
The Grand is without a doubt a GRAND place to experience expert , warm and comforting care. I loved everyone who cared for me starting with Leon the Concierge Administrator who made sure that your every need was responded to , as well as all the nursing staff especially Regine, Raquel, Rodney & Tabitha Your personal nurses aides were so helpful and kind. EMI, Sofie& Mona. I can’t say enough to describe the PT and OT staff-professional and hard working. They helped rehabilitate you as if you were their own family. The Grand is an amazing and wonderful place , clean, pleasant & surrounded with caring people who make you feel at home until you’re ready to go back home. Arline
chris skarka
1
|
September 5, 2021
The PT & OT is the best. Food is always served cold. Understaffed, several caregivers are rude. Drs are never available. I was never physically examined by a Dr at this facility. Visitation is very unorganized & confusing. Medication not properly given.
DaughtertoJoe
5
|
January 1, 2019
The care given by The Grand at Queens is second to none. The staff is friendly, thorough and highly knowledgeable. I would recommend this facility without reservation.
Provider Response
Carolyn Cagalayan
5
|
March 29, 2018
I want to thank all of the special folks at The Grand Rehabilitation and Nursing at Queens for taking such good care of my Mom. She has Cancer and MS. Abby the wound care nurse is excellent, as well as Dr. Win, Karlene, Danny, Connie and all the rest of the compassionate staff. We are grateful.
Provider Response
Gina D
5
|
March 13, 2018
My Mom is here for rehab, due to having been in the hospital. The facility is immaculately kept! The administrative staff. nurses, aides, doctors and entire staff are extremely professional, compassionate and kind. Therapists are understanding and patient.
Ebonie C
5
|
November 2, 2017
I'm going to try my best to accurately describe my stay at The Grand Rehabilitation and Nursing center. Upon my arrival, which was a day later than planned, I was hit in the face with the fresh smell of flowers, potpourri, and cinnamon. I was extremely happy about that because most nursing home scents are unbareable. Rolling on the stretcher going towards my room the vibrant colors and sound of music welcomed me. I wasn't expecting three other roommates, but after getting to know them we became family. The first three days I thought I was going to starve because the food was not great at all. However, after running into the Executive Chef (Andrew), he did his best to make sure the food was great (there were a few minor hiccups, but the overall food tasted and looked about 70% better). Andrew actually changed my plate if I didn't like it and the kitchen accommodated me when I desired another serving! The dietician a nd nutritionist were very kind making sure I had the proper food on my plate. The recreational staff, especially Leonee & Vashti, was extremely kind; the activities were also engaging as well as fun. I had a special connection with a lot of the staff, so I didn't have any laundry issues. With that said some of the residents did complain about not getting there clothes back in a timely fashion. My room was clean and free of odors. Let's talk about the staff! I will give a special shout out to my favorite staff members who went above and beyond for me and the other residents regardless of their issue; most importantly they remained even-tempered despite the emotional roller coaster of the residents. All of the following staff members were kind, funny, caring and fast. Singh (the medicine man), Norma, Leonie, Rachel, Gibby, Nikella, Grace, Pryce, Prince, J. Kaur, P. Kaur, Tinzin, Lanka, David, Ashwar, Lourdes, Frank, Lady, Saphie, Clark, Thelma, Marina, Veronica, Ferdinand, Maria, Nicole, Andrew, Sophie (the dog), Dr. Singh, Dr. Win, Amy, and Charlene, I want to thank you for making my journey to recovery possible. You encouraged me when I was down and you pushed me when I wanted to just lay in bed all day. I would have to rate my overall experience a B-. By the way the physical and occupational therapy staff were excellent, I would rate them an A-.
Lorraine T
4
|
November 1, 2017
Some of the aides could have been kinder, but overall ok. The therapy department I found to be outstanding, not only to me, but to everyone! They are there for you and willing to help in any way they can
Arthur J
4
|
October 26, 2017
We were very satisfied with the rehab and nursing care and the Grand Rehabilitation and Nursing at Queens and would recommend them. Could be more activities.
Marin Family
5
|
October 10, 2017
Good Services, at The Grand Healthcare in Queens. Thank you to all the therapist who helped me and the nurses and assistants did a great job and were helpful
cindy711
5
|
September 26, 2017
My mother suffered a fracture in her right arm. The nurses and staff have been attentive to my mom's needs and concerns. She attends therapy daily and is happy with the treatment and care.
Provider Response
James A
5
|
September 13, 2017
We were very pleased with the rehab care at the Grand Rehabilitation at Queens would highly recommend them
Midred R
5
|
September 7, 2017
We were looking for the best nursing homes in queens, in order to make an informed decision on long term care placement for our loved one. In the end, we do feel like we found the best nursing home in queens, at The Grand Rehabilitation and Healthcare. The staff on the first floor is exceptional and we couldn't ask for more dedication or better service.
theblessedone
2
|
August 29, 2017
The Grand is awesome for short -term care. For long - term care, floors 2 and 3, it is abysmal. They are understaffed and residents in the long-term care are undeserved. I would only recommend the first floor, short-term and say no way to long-term.
Christa Rathjen
4
|
August 15, 2017
Loved the staff, very happy, helpful and professional. Everyone was great from the custodial staff up to the manager staff. The only problem I had was I don't think the staff should park in the parking lot. It is small as it is. Most people here have elderly spouses visiting and for them to have to park on Francis Lewis Blvd and walk in order to visit their loves ones is horrible.
Evelyn Marstan
5
|
July 6, 2017
My husband suffered a debilitating stroke several months ago and wound up in NYU hospital in New York. Because he is relatively young (67), i was very fearful about the prospect of a quick recovery for him post discharge from the hospital. We live in Queens and I did extensive research on top stroke rehabilitation centers in Queens, New York and was amazed to find that though there are programs in place to begin stroke rehab from the hospital, there are very few options for post-acute stroke rehab in the area of new york, unless you are willing to be an outpatient. I was ambivalent about this because I didn't think I'd be able to equip the apartment (and myself) to be able to handle his needs so soon after his hospitalization. Then I found information on The Walter Strauss Stroke Center located at the Grand Rehab at Queens. I met with their team prior to my husbands discharge and was impressed with what I heard and hoped that as an in-patient with 24 skilled nursing care, on top of the stroke rehab, that he'd be able to regain core functioning and abilities. Dr. Weissman, who is their clinical director, took an interest in his case from the beginning and this was very reassuring for me and our only daughter. My husband made steady progress at the walter strauss stroke center and we were very pleased with the therapy and the care. There were minor issues here and there which were quickly ameliorated through open communication and dialogue with his doctors and nurses. The staff was great! All in all, I highly recommend this stroke center in queens ny, for recovering patients post hospitalization and prior to home.
M. Stingelar
5
|
April 7, 2017
Our family was extremely pleased with the care provided to my Mom during her recent stay at the Grand Rehabilitation and Nursing at Queens. We appreciated the professionalism, respect and careful attention. We would highly recommend this center to anyone.
Sam064835
5
|
September 11, 2016
The Grand Rehab is excellent, there’s no smell, and there’s nothing to complain about. It’s more like a country club, it’s very clean, and the patients are very clean with no smell or anything. My sister is alright with the food, the staffing is excellent, and the therapy is working for her. She’s very pleased with them. The rooms are spacious, and I think they have a lot of fun and games.
JannetteLee
5
|
January 22, 2015
I actually really love this center. Had my grandma in here for a couple of months. They were super attentive to her and my family's needs. The staff was polite and made her stay pleasant and bearable for us. I recommend this place to anyone who has a loved one and wants them to be treated like family!
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