The Springs at Grand Park

Shawna

My father was at The Springs at Grand Park. He went into the memory care unit. We felt that was a better fit for him. We were allowed to visit him 24 hours a day. The staff was very professional and very caring. The last week of my dad's life, we were pretty much there 24/7, and they provided us with food, coffee, and water and just tried to make us as comfortable as possible. They had everything. The facility was very clean. They took care of the residents very well. It was just a very positive experience. They did lots of crafts with the residents. They played games and cornhole. They did this thing with a parachute. There was one day they brought in a gentleman who played the accordion. It was very expensive to have him in that facility. I believe we paid $12,000 a month, but with the level of care that he received, I still have to give the facility a five.

Don213

The reason that I picked The Springs at Grand Park is because they're a small community and everybody seems to be much more personal. All of the caregivers, all of the kitchen help, and all of the management team, they greet the residents by their first names. They all know my mother personally. They would ask my mother how her day was, what she's been doing, and what she's up to. They try to encourage her to take activities whether it's going to listen to music or to go to bingo or whatever's going on. Those were the things that struck me as more closely related to home. And the fact that she is getting on in dementia, the smaller the area and the smaller the groups, the better off she participates and the better off she feels. The Springs at Grand Park is smaller and it's on a more personal level, not near as overwhelming. The distance from any unit down to the common area or to the dining area is shorter than these other facilities I looked at. And so far, the help has been outstanding and so far, it's worked out very well for me. I also went to Thanksgiving. I went and participated with my mom in that, and it was very good. The place is spotless and very well-kept. It's a nice place.

Karon

My friend's mother was at The Springs at Grand Park. We were very happy with the care. The staff was amazing. The place was very clean. Down the hallways, each room had its own door, and they could put whatever they wanted on the door. It just looked like an apartment. Her room was always clean and pretty roomy. It had a big, bright window and a nice bathroom. It was up-to-date.

Kathy

My mom has moved into The Springs at Grand Park. They're all so incredibly nice and helpful. They will do anything you ask them to do to help, and they're right there to help, that's what I like about it. They have the doors locked at night and she's safe. The staff, they're just so friendly and they ask you what they can do to help. They're there right away when my mom pushes her button for help. They come to help her get dressed, or medications, and things. They take her down to lunch if she needs help for that and dinners. They're just wonderful people. My mom enjoys the food. I tried it, and I thought it was good. She plays bingo, and they've got her set up for some gardening next spring. She takes advantage of the pedicures, and concerts, and things like that.

Merrylee

My sister moved into The Springs at Grand Park. I think they're a fabulous facility. They are very caring. They have great food, and they seem to meet all her requirements. They are very nice people to work with, and the place is very clean. They take them to different locations around Billings. They take them out on outings around the community and the surrounding area. I believe they also have bridge, card games, and stuff for them. It is a very nice facility. The room is very nice. They're not real big, but they're big enough. They're easy for walkers to negotiate around in. They're very well set up.

Janet

The Springs at Grand Park looked well kept. They have a person who runs the activities, they have card games, little art classes, nice dining rooms, and a good chef with menus that people can choose their food from. There's not a lot of parking especially in the winter time.