Canyon Creek Memory Care Community

Offers Memory Care

7 Reviews

$$$$

1785 Majestic Lane

Billings

59102

Canyon Creek Memory Care Community

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4.3 7

Chuck Hensley 2018-06-18 This facility and staff are like our family. They take caring to another level. My best recommendation would be that should I need Memory Care please take me here. The entire staff are really caring loving people who are an extension of our family. Not only do they care for my loved one but they are also concerned for how the rest of the family is coping. I have the comfort of knowing my loved one is getting the care I would give if I had the ability to do all the things necessary for my loved one. I have become involved with the staff while caring for my wife. I am able to visit anytime. I can eat meals with my wife and go to the activities with her and staff encourage my participation in those activities. I am so greatful that we have this facility available for my wife . Take time to visit the facility and see for your self the caring staff. Chuck Hensley I am a friend or relative of a current/past resident

5 5 1

SonnetDZXBP 2016-05-10 My mother is in Canyon Creek. Our experience has been very good. It is a fairly clean, affordable facility with nice and friendly people and high security. It is all very clean and modern. They keep them busy and have activities all day long. They also have a gym. I visited this facility

5 4 1

Caring111798950 2015-08-31 My mom moved in at Canyon Creek. The people at the place were very nice. Her room is pretty nice, and she has a roommate. She likes the food. They all have different kinds of activities going on, so they don’t get bored. I am a friend or relative of a resident

5 5 1

Susan Garcia 2015-02-10 My mother has severe dementia and often times refers to me as her "best friend", rather than her daughter. The staff is loving and supportive both to myself and my mother, and rejoices with me along each step of this journey. The facility is beautiful, and my mother is always clean and well attended to. There are many activities on different levels for the residents and a lot of individual care and attention. This is the 3rd facility my mother has been in as her dementia has progressed and I looked carefully at all possible options with each move. This journey has been difficult and the staff and management at Canyon Creek has been professional and worked with me. I feel blessed to have mom living at Canyon Creek. I am a friend or relative of resident

5 5 1

mwc 2014-09-18 My mother was a resident of Canyon Creek for over a year. Shortly after moving her there from an assisted living facility that did not specialize in memory care, Mom displayed a marked improvement in her overall demeanor. She seemed much more relaxed and happy than she had been previously. I attribute this to the excellent training of the staff at Canyon Creek. The caregivers there were all kind, caring, and supportive of my mother and our family. They made every effort to respond promptly to any of our concerns, reached out by phone frequently when needed to inform us of care needs, and treated her and us with respect. If I were again faced with the decision of where my mother would be safest and best cared for, I would choose Canyon Creek without hesitation. I am a friend or relative of resident

5 5 1

NJP* 2014-08-01 We utilized Canyon Creek Memory Care Facility in Billings for their respite care services. We needed a place for our mom to stay for 5 days while we attended a convention out of town. We were very specific in working with my mom's doctor and Canyon Creek staff to ensure her medication orders came through accurately and were received prior to our family leaving town. We left on a Thursday morning and on Saturday mid-day I called to see how my mom's visit was so far. When she got on the phone, I could tell something was wrong. She said she was sick and in bed. I asked her if she had been getting her medicine and she said she had not. My husband then called and talked with a nurse, who after some digging through records, told us that the order from the doctor with her medication directives, had been misfiled and that she had not been receiving her medication. We were not only shocked by the negligence but horrified at the mental and physical condition this had put my mom in. When we returned to Billings and picked up my mom, there was no acknowledgement that any mistake had happened and of course no apology. I was told repeatedly that the executive director would call me back and I have never heard from him. My mom voiced other concerns such as, the staff was warm and friendly while visitors were there, but when it was just the staff with patients, the staff was rude and treated the patients like small children, even ignoring their requests at times. This facility is very beautiful in appearance but the care for my mom was not only unacceptable, it was negligent. I am a friend or relative of resident

5 1 1

BeccaSue 2012-09-16 My mom was in a previous facility that did not care for her properly. When my father made the final decision to move her to Canyon Creek Memory Care he was nervous but knew she deserved better care. The staff at Canyon Creek Memory Care took the time needed to talk to us as a family, explaining the transition period and what to expect. The move went very well. We have found the staff to be gentle, caring and attentive to her needs. She receives regular HOT meals and nutritious snacks. We have been very happy with the care she is currently receiving. I am a friend or relative of a resident

5 5 1

1785 Majestic Lane, Billings, MT 59102

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Canyon Creek Memory Care Community (800) 385-2527

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Reviews of Canyon Creek Memory Care Community

7 Reviews Write a review

Food

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(2 Reviews)

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Activities

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Memory Care Reviews for Canyon Creek Memory Care Community

June 18, 2018

By Chuck Hensley

I am a friend or relative of a current/past resident

This facility and staff are like our family. They take caring to another level. My best recommendation would be that should I need Memory Care please take me here. The entire staff are really caring loving people who are an extension of our family. Not only do they care for my loved one but they are also concerned for how the rest of the family is coping. I have the comfort of knowing my loved one is getting the care I would give if I had the ability to do all the things necessary for my loved one. I have become involved with the staff while caring for my wife. I am able to visit anytime. I can eat meals with my wife and go to the activities with her and staff encourage my participation in those activities. I am so greatful that we have this facility available for my wife . Take time to visit the facility and see for your self the caring staff. Chuck Hensley

Provider Response

Chuck, thank you for recommending and writing a review of Canyon Creek Memory Care Community. We are a big family, and your positive experiences showcase our dedication to both the residents and their family members. I appreciate the caring and coping compliments and will ensure our teams read this review. If we can serve you in any way, we would be grateful if you would call Kevin, our Executive Director.

May 10, 2016

By SonnetDZXBP

I visited this facility

My mother is in Canyon Creek. Our experience has been very good. It is a fairly clean, affordable facility with nice and friendly people and high security. It is all very clean and modern. They keep them busy and have activities all day long. They also have a gym.

Provider Response

Thank you for taking a moment and writing a review for Canyon Creek Memory Care Community. We love to hear about your positive experiences, great community features, and our friendly staff. Our Director of Activities ensures that your mom enjoys the latest in life enrichment programming, and is dedicated to the health and wellness of all of our residents. Please contact the Executive Director for any further assistance.

August 31, 2015

By Caring111798950

I am a friend or relative of a resident

My mom moved in at Canyon Creek. The people at the place were very nice. Her room is pretty nice, and she has a roommate. She likes the food. They all have different kinds of activities going on, so they don’t get bored.

February 10, 2015

By Susan Garcia

I am a friend or relative of resident

My mother has severe dementia and often times refers to me as her "best friend", rather than her daughter. The staff is loving and supportive both to myself and my mother, and rejoices with me along each step of this journey. The facility is beautiful, and my mother is always clean and well attended to. There are many activities on different levels for the residents and a lot of individual care and attention. This is the 3rd facility my mother has been in as her dementia has progressed and I looked carefully at all possible options with each move. This journey has been difficult and the staff and management at Canyon Creek has been professional and worked with me. I feel blessed to have mom living at Canyon Creek.

September 18, 2014

By mwc

I am a friend or relative of resident

My mother was a resident of Canyon Creek for over a year. Shortly after moving her there from an assisted living facility that did not specialize in memory care, Mom displayed a marked improvement in her overall demeanor. She seemed much more relaxed and happy than she had been previously. I attribute this to the excellent training of the staff at Canyon Creek. The caregivers there were all kind, caring, and supportive of my mother and our family. They made every effort to respond promptly to any of our concerns, reached out by phone frequently when needed to inform us of care needs, and treated her and us with respect. If I were again faced with the decision of where my mother would be safest and best cared for, I would choose Canyon Creek without hesitation.

August 01, 2014

By NJP*

I am a friend or relative of resident

We utilized Canyon Creek Memory Care Facility in Billings for their respite care services. We needed a place for our mom to stay for 5 days while we attended a convention out of town. We were very specific in working with my mom's doctor and Canyon Creek staff to ensure her medication orders came through accurately and were received prior to our family leaving town. We left on a Thursday morning and on Saturday mid-day I called to see how my mom's visit was so far. When she got on the phone, I could tell something was wrong. She said she was sick and in bed. I asked her if she had been getting her medicine and she said she had not. My husband then called and talked with a nurse, who after some digging through records, told us that the order from the doctor with her medication directives, had been misfiled and that she had not been receiving her medication. We were not only shocked by the negligence but horrified at the mental and physical condition this had put my mom in. When we returned to Billings and picked up my mom, there was no acknowledgement that any mistake had happened and of course no apology. I was told repeatedly that the executive director would call me back and I have never heard from him. My mom voiced other concerns such as, the staff was warm and friendly while visitors were there, but when it was just the staff with patients, the staff was rude and treated the patients like small children, even ignoring their requests at times. This facility is very beautiful in appearance but the care for my mom was not only unacceptable, it was negligent.

Provider Response

We, at Canyon Creek Inn are genuinely sorry for this unfortunate situation and express our apologies to the family involved. Transitioning into a new environment for a short-term stay requires the utmost coordination for our residents and especially those with memory loss. At Canyon Creek we are committed to detailed and accurate medication management and we utilize written records that have been reviewed by the state with zero deficiencies. Fortunately, this particular situation was remedied immediately upon notification and remained consistent for the remainder of the resident’s stay. The Executive Director did meet with a member of the family following the incident and will not be charging the family for the stay. Our staff is passionate about helping both residents and family members feel comfortable in their new surroundings, and we take seriously their trust in the care provided by our professional staff.

September 16, 2012

By BeccaSue

I am a friend or relative of a resident

My mom was in a previous facility that did not care for her properly. When my father made the final decision to move her to Canyon Creek Memory Care he was nervous but knew she deserved better care. The staff at Canyon Creek Memory Care took the time needed to talk to us as a family, explaining the transition period and what to expect. The move went very well. We have found the staff to be gentle, caring and attentive to her needs. She receives regular HOT meals and nutritious snacks. We have been very happy with the care she is currently receiving.

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Costs for Canyon Creek Memory Care Community

Cost of Memory Care

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Services and Amenities of Canyon Creek Memory Care Community

Costs

Rent Plus Care Fees
Entry Fee
Fee Structure Extra: $2000 Community Fee
Memory Care Starting At: $5200/month

Room and housing options

Companion Suites: We Offer Companion Suites
Housing Extra: Private & Semi Private Studios

Features

Party Space

Technology and entertainment

Cable In Rooms
Technology Extra: Emergency Call System

General

Resident Capacity: 67
Minimum Age: 67
Pets: Small Pets Allowed

Licenses

State Licenses: 13062

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About Canyon Creek Memory Care Community

Canyon Creek Memory Care Community is a Koelsch Community. With a 55+ year reputation, Koelsch Communities has become a trusted name in Memory Care. If your loved one has been diagnosed with Alzheimer’s, Dementia or another form of memory loss, we offer specialized support and activities designed specifically for this challenging diagnosis.

Our professional staff is trained and ready 24/7 to serve your loved one. We are dedicated to meeting the needs of our residents with dignity, respect and dependability. Because memory loss reveals itself differently in each person, we offer a variety of activities along with a care plan designed especially for the unique needs of each person. While caring for our residents, we give attention to family members as well by offering support groups for caregivers and regular all-family events within our communities. Canyon Creek staff is passionate about serving your family!

Canyon Creek offers an abundance of amenities and services designed to keep our seniors healthy and happy in a beautifully appointed and secured environment. These amenities and services are included in daily fees:

24-hour on-site licensed nurses
Specially trained dementia caregivers
Complete medication service by licensed nurses
Diabetic management program
Three home-style nutritious meals every day
Refreshments available anytime 24 hours a day
Activities and exercise programs every day facilitated by dedicated staff specifically designed for those with memory loss
Scheduled social outings on our wheelchair accessible bus
Personal laundry services
Housekeeping and linen service
Scheduled transportation to appointments & escorts available (fee may apply)
Hourly and respite care

What Makes Us Special

Since 1958 we have advocated for quality of life in senior living and continue to lead the senior housing industry with licensed and professional, 24/7 staff, a caring atmosphere, comfortable lifestyle, excellence in health care, and unsurpassed customer service.

Canyon Creek Memory Care Community

Reviews of Canyon Creek Memory Care Community

Memory Care Reviews for Canyon Creek Memory Care Community

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I am a friend or relative of resident

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I am a friend or relative of a resident

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Services and Amenities of Canyon Creek Memory Care Community

Costs

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About Canyon Creek Memory Care Community

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