Prairie Heights Memory Care

Hilbert

My wife has moved here. They had good air quality, there weren't any foreign odors. They had a single floor. They don't have an upstairs, so it's all on the ground floor. I think they're all memory care, so they don't have a mixture. They also include hospice, which is important. They had a caring discount of some kind, which helped, so that was one factor we liked. The actual room my wife is in is small but adequate. Beyond that, there's also a lot of space she can use. She can go to many different areas for food, company, and to watch television. There is an outdoor patio as well, but she can't walk, so she can't take advantage of it. We stopped in for lunch there, and that was good. It was a big lunch for Easter, so it might have been a little bigger than normal. It also included a dessert, so it was kind of a nice lunch to have. My wife seems happy there, so I'm very pleased with that.

Lisa

My mom is here. I like that the staff is very friendly and caring. They care about the people that live there. They are not just working there. I think they include them as part of the family. They make sure everybody is taken care of and their needs are met. The chef is very good, and the food is really good. The chef introduced himself to me when I brought my mom. We talked about the food and how they care for each one. They look at what they can and cannot eat. They try to develop something for each person that lives in that community, which is really nice. They have really good activities. They make sure they do exercises in the morning. They do different things, like bingo. They do things that keep their minds active. They keep their bodies and their minds active. They keep them kind of connected. They have a lot of activities there. The activities coordinator seems really good. My mom has only been there a couple of weeks, but she seems pretty involved. It seems like she's getting settled, so that's good. They have been wonderful to work with. The facility itself is very bright, very open, and warm. The activities are excellent, too. I would tell other people to check them out. I think they're really good at what they're doing. I would tell them to be open with talking to them when you're looking for something for senior parents or elderly people.

Diane

I went to visit here. The tour was very nice. The community was beautiful. They seemed to have a lot of good activities. I was very impressed with it. They had a group of residents playing cornhole when I was there. The tour staff was very enthusiastic and very knowledgeable. He knew the residents by name. The rooms were nice. Of course, there was nothing in them, but they looked clean and of fairly good size.

Kim

The person that showed me around was very knowledgeable. She showed me various rooms, they had a woodworking room and a baby room, so the residents can go there. They also have kitchen and cooking classes, and they seemed nice. The staff really seemed great. I don't remember seeing anything that wasn't clean there.

Reviewer#JM270722a

I had an in-person tour. The facility was inviting and very comforting. The staff was friendly. The sales manager was very friendly, accommodating, and very helpful. They seemed to want to find the best fit for the patient regardless of whether it was in their facility or not. It was a little smaller than I thought it was going to be. I was hoping for more outdoor activity areas for the patients.

Brian

We visited this facility. We liked it for my parents. It was just too far for us and for my sister to go and visit and take care of them. Also, we weren't sure if we were going to be able to get them in that week. But we loved it. It was perfect to get my parents in together, which was the big thing. What we were trying to do was to get both of them in the same room. The room was nice and good-sized. They would have been able to have like a queen bed on one side of it, chairs, a TV, and a dresser on another side, and they had their own private bathroom, so it was nice. The person who assisted us was awesome. They were going out of their way to help us and get us in there. The dining area was just an average dining area, but you could tell the people could be together there. There were different activities for them that they could do onsite, but we didn't observe any going on. They had their own in-house hairdresser and barber, they had like a game room, and they had like a hangout area. Really when you walked in, the two wings that you could go to in the entryway almost looked like a smalltown main street. Within the inside of the building, it looked like they had different shops, but that was just like the entryway, and then when you went to the two wings, it was the rooms, the nursing station, and the dining centers, but it was the main common area at the beginning. If I went and visited my parents, I could bring them to that common area, and we could do a lot of cool things. The person who assisted me was so good. The facility looked awesome.