Bridges by EPOCH at Pembroke

Noped

They don't clean them enough we always have to clean the bathroom. The food is pretty gross and not hot. There's some really good cnas It looks and smells like a nursing home.

Reviewer#LD092923A

My wife moved into Bridges by EPOCH at Pembroke. It's a nice facility and it is very clean. It's only about 5 years old. The decorations are just beautiful. She's acclimating well there now. The staff is very experienced and very involved, and they make the residents very comfortable. They watch out for them. They're concerned about not only the residents but the families as well. I've got no complaints about her safety, and she's getting involved in the activities. The food is good. It's adequate. For most of the meals, they serve nice hot soup. There are activities every day. They start the day with some kind of a meeting type of thing where they have news of the day. They'll do physical activity. Even if you're in a wheelchair, you can still move your arms and move your legs. They have entertainment once or twice a day. They have music therapy, and they have all the different hand therapy and mental therapy.

C.W.

My mom is a resident of Bridges by EPOCH at Pembroke and she’s doing fine there. I chose it mainly because it’s close to my home and the individual apartments are very nice. I visited three out four branches with locked down apartment areas, and there are about 10-14 apartments for each branch. It’s very nice. They always have music and wonderful activities. It’s very homey for my mom and they take good care of her. It’s a fairly new community so the rooms and everything is fairly nice, new, and clean. The food doesn’t look that great, but it’s not horrible, and my mom says it’s OK. The dining area is very nice with big windows, and you can look outside into the courtyard. The area where they serve food from looks like a big square, which is nice. It’s a memory assisted area so there’s no pool, but they do different excursions like going to Boston or different places. They also have activities. They watch opening game days with popcorn in the community room and they really keep the residents involved. The nurses are good. Some of the aides are good, while some of them are not.

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