The Residence at Great Woods

Offers Assisted Living and Memory Care

16 Reviews

2015

190 Mansfield Ave

Norton

02766

The Residence at Great Woods

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4.6 16

Patricia 2021-08-06 We chose The Residence at Great Woods for my mother. Part of the reason was its location because it's close to my house. It is also very clean and very nice. They were just doing all the rooms over. The price is very comparable to the other ones around, and it is just a very beautiful place there. The staff is lovely, warm, and welcoming. I just had a good feeling when I walked in there. My mother has been in there for three weeks now. Everyone has been so awesome, and I don't worry that she's there because there's people checking on her all the time. She is very still very independent, but there's always people checking on her. If she doesn't come down to lunch, they come up and say, 'Oh, you're going to lunch today.' I've just been very happy with how they're treating her, and they've given her independence. The staff members are very friendly and knowledgeable. Even to the visitors coming in, they are very friendly. They have a calendar of activities every day with probably maybe four or five different things. There's music, movies, crafts, gardening, and field trips to go to the store and stuff. A new owner bought it, and they are re-doing everything. My mother has just moved into a newly renovated apartment. I am a friend or relative of a current/past resident

5 5 1

Lynn 2018-06-06 The rooms at Wingate Residences at Norton were very nice. They had a library, activity room, a room for family celebrations, a PT/OT room, and a hair salon. The people there seemed really nice, and the place was well maintained. I saw a studio room, a single room, and a double room. I visited this facility

5 4 1

Safille 2017-09-10 We visited/researched 5 assisted living communities when we realized our mother could no longer live alone in her own home. Wingate (then Epoch) of Norton was the overwhelming choice. It is small enough to be cozy and friendly, but large enough to provide lovely amenities. The dining rooms are nicer than most restaurants! The great room is nicely divided into areas, yet provides plenty of space for their many programs. Everything is spotlessly clean. I want their library for my own home! But rooms are just rooms, and great spaces don't make for great homes. People do. They are what make Wingate what it is: a welcoming and safe haven for people who need extra help in their lives but wish to maintain their independence as much as possible. The staff is totally dedicated to the residents. Going the extra mile is normal for them. All the staff seem to know all the residents by first name, and I have never detected the least degree of insincerity in their expressions of concern for "their elderly", as one staff member once said. Our mother settled in nicely after the normal couple of weeks adjustment period, and has often referred to Wingate as "my home." It is heart-breaking to all of us to have to move her from Wingate, but her memory needs are now greater than can be successfully addressed there. Wingate does not have a Memory Care program (although I understand that it has been discussed.) It will not be easy to leave Wingate...the staff is a very caring family. That is an often-used (and seldom meant!) cliche, but in this case, it is the truth. If you are looking for warmth and safety and genuine affection for your loved one in need of assisted living, you will look a long time before you find a place that comes near Wingate of Norton. I am a friend or relative of a current/past resident

5 5 1

BL570561 2017-02-10 The assisted living unit at Wingate Residences at Norton was all brand new, and everything was shiny. There were flowers on the wall, flowers on the carpet, and flowers on the furniture. The quality of care here is exceptional. The girls and gentlemen that take care of us have been here for 20 years, 30 years, and 18 years. It makes all the difference in the world because they build a relationship with you. They’re not transferred thinking about what their next job is going to be. Their energy is on all levels. They never get panicky because this has been their job for so many years. There are 70 residents, and each one gets individual care. Unbelievable. They dressed and bathed me. I live like a princess here. I have the smallest studio here. It’s very unique what I’ve done with my room, and I am more than pleased. I’d recommend the community to anybody. When new people come in to look at rooms, they call me. I’d go up and introduce myself and tell them that I wasn’t paid to do this but they’re coming into a place that has superior food, 3 meals a day, everyday. What’s greatest is the attention right from the director all the way down the line; they treat you like you’re the only one here. They focus on your problem, and they get you a solution. I am/was a resident of this facility

5 5 1

Anonymous116421650 2015-11-29 Another one I liked quite a bit was Epoch in Norton. We were treated very nicely, and the atmosphere was warm and friendly. The residents' apartments that we saw were very nice. I visited this facility

5 5 1

Caring113299450 2015-10-05 Epoch of Norton was very nice. It would be some place that we would consider. The staff was very knowledgeable and nice too. The rooms were good and OK size. It had access to a bathroom that was within the unit. It was good. I visited this facility

5 4 1

Raymond Bonenfant 2015-02-25 We have had many different individuals, four should be commended for their extra effort. Nurse Ann worked three different days to get the correct subscription that Isabel could tolerate; she is finally getting better. Linda Bowman has been very helpful in starting our day. Now, for last night's emergency, at 10:30 last night, I had a serious nosebleed. I tried to stop it by myself, but it didn't work. With blood in the sink, on the floor, and over my trousers, I hit the button. Kim and Christa showed up. It took nearly half an hour to stop the bleeding and clean me up. Isabel and I are finally starting to get better. We thought that you should know of the fine help that we received. I am/was a resident of this facility

5 5 1

mob 2015-01-02 I stopped by to visit this community and was greeted by the Executive Director who invited me in her office without hesitation. My grandmother is currently in a nursing facility and really doesn't need to be there. She took the time to listen to me and find a solution for my grandmother. Later she introduced me the sales person who spent time with me showed the beautiful, warm community introduced me to the nurse. This would be the perfect place for her but there some family members who aren't feeling that my grandmother should move. The staff are so wonderfully caring and wanted to help me do what was right for me, this has been such a difficult for me. They made feel that there are good caring people out there who want to do the right thing. If I lived in the area I would really push to have anyone you care consider this community. I visited this facility

5 5 1

Lovely Lady2 2014-10-05 Epoch was homey and smaller, so my mother liked that. It seemed rundown though and it wasn’t clean. It should be updated with new furniture. The food was OK. The people were very nice. The staff was good. I visited this facility

5 4 1

Caring83421050 2014-05-29 The rooms at EPOCH Assisted Living were pretty nice. It seemed like they had a lot more staff. They had a big dining hall, and they even had a breakfast place you could go to. They had a walking club, a sewing club, and exercise. The only thing they didn't have was a recreational room or anything like a pool table, which was what we were looking for. I like that it was only 2 stories high. It wasn't a real huge place. It was a lot of money, though. I would recommend it. I visited this facility

5 5 1

Caring74146850 2014-01-18 The problem with EPOCH is that it is very near the open theater in Mansfield and you get the noise from concerts. I also didn't feel that this facility was homey. Their rooms were neat and very up-to-date but very cold and institutional. The staff was very polite and very competent. I like the fact that they knew what they were about. They were extremely welcoming so much so that even the girl at the front desk greeted me. They already anticipated that walking around their facility would be difficult, therefore they had a wheelchair ready for me. However, I didn't feel the same warmth and care as I did with the other facility. I visited this facility

5 4 1

Caring74986850 2013-12-16 EPOCH Assisted Living seemed very nice. Its ambience seemed fine. Regarding staff, I didn't really meet them all that much but I thought they're very nice. I was only there for a half an hour, but I would give them a high rating. I visited this facility

5 4 1

Caring5643 2013-12-13 The staff is exceptional from business office to the van driver. I never lost a night of sleep knowing my parents were being well taken care and truly loved. There is absolutely nothing to complain about the best assisted living in the area. I am/was a resident of this facility

5 5 1

Diane26 2013-06-17 My mom has been in EPOCH for two months now. The facility is clean. Their dining area is lovely, it looks like a restaurant. The food is also excellent. The room that she is staying in is bright and cheery. The staff also seem friendly. They have a lot of activities for their residents like lectures, word-finder games and jeopardy. I am a friend or relative of a resident

5 5 1

Richard26 2013-06-07 My mom moved in to Epoch about four weeks ago. The staff is great, I can't say enough about the staff, they actually know mom's first name within a few days and they were attentive to her. They did a good job of welcoming her and all the people there are very kind and understanding. She's very happy with the food. The entertainment committee is very good and they keep her busy. She likes it so much at Epoch. I am a friend or relative of a resident

5 4 1

jwilson377 2012-08-28 The building, staff and care are excellent at this facility. The building and decoration itself is very well designed and welcoming. Meals are served by wait staff in a restaurant-like setting. Activities are numerous and the care of the staff is excellent. We felt confident my aunt was being well cared for. The one drawback is the cost. My aunt's monthly base charge was $3500, plus any extra charges for help with a shower or help with medications. That is my major complaint not only about this facility, but about assisted living communities in general - the cost makes it prohibitive to most people. It only serves to narrow the options for most seniors just when they are in most need of help with their living situation. I am a friend or relative of a resident

5 4 1

190 Mansfield Ave, Norton, MA 02766

Call (800) 385-2527

2015

The Residence at Great Woods (800) 385-2527

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Reviews of The Residence at Great Woods

16 Reviews Write a review

Food

(Not Rated)

Staff

(1 Review)

Facility

(2 Reviews)

Activities

(1 Review)

Value

(1 Review)

Assisted Living Reviews for The Residence at Great Woods

August 06, 2021

By Patricia

I am a friend or relative of a current/past resident

We chose The Residence at Great Woods for my mother. Part of the reason was its location because it's close to my house. It is also very clean and very nice. They were just doing all the rooms over. The price is very comparable to the other ones around, and it is just a very beautiful place there. The staff is lovely, warm, and welcoming. I just had a good feeling when I walked in there. My mother has been in there for three weeks now. Everyone has been so awesome, and I don't worry that she's there because there's people checking on her all the time. She is very still very independent, but there's always people checking on her. If she doesn't come down to lunch, they come up and say, 'Oh, you're going to lunch today.' I've just been very happy with how they're treating her, and they've given her independence. The staff members are very friendly and knowledgeable. Even to the visitors coming in, they are very friendly. They have a calendar of activities every day with probably maybe four or five different things. There's music, movies, crafts, gardening, and field trips to go to the store and stuff. A new owner bought it, and they are re-doing everything. My mother has just moved into a newly renovated apartment.

Provider Response

Patricia, thank you so much for taking the time to share your thoughts and leave us a review. We are so excited to learn that your mother has enjoyed her new community, as she has been a vibrant addition to the Great Woods family! Our team cannot express how much your kind words and appreciation mean to us. Thank you again for sharing!

June 06, 2018

By Lynn

I visited this facility

The rooms at Wingate Residences at Norton were very nice. They had a library, activity room, a room for family celebrations, a PT/OT room, and a hair salon. The people there seemed really nice, and the place was well maintained. I saw a studio room, a single room, and a double room.

Provider Response

Hi Lynn, thank you for your kind review of our community! We want Wingate Residences at Norton to feel like home. Our residents can tell you that we’re a big family here and I’m glad that came through to you during our visit. Please reach out to us with any questions.

September 10, 2017

By Safille

I am a friend or relative of a current/past resident

We visited/researched 5 assisted living communities when we realized our mother could no longer live alone in her own home. Wingate (then Epoch) of Norton was the overwhelming choice. It is small enough to be cozy and friendly, but large enough to provide lovely amenities. The dining rooms are nicer than most restaurants! The great room is nicely divided into areas, yet provides plenty of space for their many programs. Everything is spotlessly clean. I want their library for my own home! But rooms are just rooms, and great spaces don't make for great homes. People do. They are what make Wingate what it is: a welcoming and safe haven for people who need extra help in their lives but wish to maintain their independence as much as possible. The staff is totally dedicated to the residents. Going the extra mile is normal for them. All the staff seem to know all the residents by first name, and I have never detected the least degree of insincerity in their expressions of concern for "their elderly", as one staff member once said. Our mother settled in nicely after the normal couple of weeks adjustment period, and has often referred to Wingate as "my home." It is heart-breaking to all of us to have to move her from Wingate, but her memory needs are now greater than can be successfully addressed there. Wingate does not have a Memory Care program (although I understand that it has been discussed.) It will not be easy to leave Wingate...the staff is a very caring family. That is an often-used (and seldom meant!) cliche, but in this case, it is the truth. If you are looking for warmth and safety and genuine affection for your loved one in need of assisted living, you will look a long time before you find a place that comes near Wingate of Norton.

Provider Response

Thank you so much for taking the time to write this very kind review. It’s important to us that our staff is recognized for what they do—but more importantly, that people notice how much our staff truly cares about each and every one of our residents! We count ourselves lucky to have been able to assist your wonderful family and your mother, a very special lady. We’re sad that she’ll be leaving us and hope that she finds a new home that she loves. While Wingate Residences at Norton does not offer a memory care program, many of our Wingate sister communities in the area do. We’d be happy to speak to you about programs and services at other Wingate communities that may be a great fit for your mother, and you can learn more about Wingate’s memory care program on our website.

February 10, 2017

By BL570561

I am/was a resident of this facility

The assisted living unit at Wingate Residences at Norton was all brand new, and everything was shiny. There were flowers on the wall, flowers on the carpet, and flowers on the furniture. The quality of care here is exceptional. The girls and gentlemen that take care of us have been here for 20 years, 30 years, and 18 years. It makes all the difference in the world because they build a relationship with you. They’re not transferred thinking about what their next job is going to be. Their energy is on all levels. They never get panicky because this has been their job for so many years. There are 70 residents, and each one gets individual care. Unbelievable. They dressed and bathed me. I live like a princess here. I have the smallest studio here. It’s very unique what I’ve done with my room, and I am more than pleased. I’d recommend the community to anybody. When new people come in to look at rooms, they call me. I’d go up and introduce myself and tell them that I wasn’t paid to do this but they’re coming into a place that has superior food, 3 meals a day, everyday. What’s greatest is the attention right from the director all the way down the line; they treat you like you’re the only one here. They focus on your problem, and they get you a solution.

Provider Response

From me, and all of our staff, thank you for such a detailed and heartfelt post. Reading all of your thoughtful comments is incredibly rewarding, and it makes me very proud. We thought about which of our residents might be the author of this post and we realized that we have so many happy and wonderful people living here, we couldn't be sure. In truth, it's our residents that matter the most to us and we feel honored to be part of their lives -- part of your life. Your comments really reinforce that feeling, thank you again.

November 29, 2015

By Anonymous116421650

I visited this facility

Another one I liked quite a bit was Epoch in Norton. We were treated very nicely, and the atmosphere was warm and friendly. The residents' apartments that we saw were very nice.

Provider Response

We're so glad to hear that your visit to EPOCH Assisted Living of Norton was a positive experience. Thank you for taking the time to review our community, and we hope you'll visit us again soon!

October 05, 2015

By Caring113299450

I visited this facility

Epoch of Norton was very nice. It would be some place that we would consider. The staff was very knowledgeable and nice too. The rooms were good and OK size. It had access to a bathroom that was within the unit. It was good.

Provider Response

Thank you for taking the time to share your kind words. It’s our team’s priority to provide the best of care to our residents and we are pleased you enjoyed your visit. We hope we will see you again in the future.

February 25, 2015

By Raymond Bonenfant

I am/was a resident of this facility

We have had many different individuals, four should be commended for their extra effort. Nurse Ann worked three different days to get the correct subscription that Isabel could tolerate; she is finally getting better. Linda Bowman has been very helpful in starting our day. Now, for last night's emergency, at 10:30 last night, I had a serious nosebleed. I tried to stop it by myself, but it didn't work. With blood in the sink, on the floor, and over my trousers, I hit the button. Kim and Christa showed up. It took nearly half an hour to stop the bleeding and clean me up. Isabel and I are finally starting to get better. We thought that you should know of the fine help that we received.

January 02, 2015

By mob

I visited this facility

I stopped by to visit this community and was greeted by the Executive Director who invited me in her office without hesitation. My grandmother is currently in a nursing facility and really doesn't need to be there. She took the time to listen to me and find a solution for my grandmother. Later she introduced me the sales person who spent time with me showed the beautiful, warm community introduced me to the nurse. This would be the perfect place for her but there some family members who aren't feeling that my grandmother should move. The staff are so wonderfully caring and wanted to help me do what was right for me, this has been such a difficult for me. They made feel that there are good caring people out there who want to do the right thing. If I lived in the area I would really push to have anyone you care consider this community.

Provider Response

We appreciate the compliments and would love to have your grandmother move to our community. These choices can be difficult, especially for families, and we understand. Perhaps your grandmother could visit and help make a decision that's right for her. We wish you and your family the best.

October 05, 2014

By Lovely Lady2

I visited this facility

Epoch was homey and smaller, so my mother liked that. It seemed rundown though and it wasn’t clean. It should be updated with new furniture. The food was OK. The people were very nice. The staff was good.

Provider Response

Thank you for taking the time to comment on our community, and the generally positive review. Our community has provided a good and safe home for many seniors over the years, and we do have plans for some updates in the near future. During our annual state surveys, we have gotten high scores for the quality of care we provide, and have not been cited for a lack of cleanliness.

May 29, 2014

By Caring83421050

I visited this facility

The rooms at EPOCH Assisted Living were pretty nice. It seemed like they had a lot more staff. They had a big dining hall, and they even had a breakfast place you could go to. They had a walking club, a sewing club, and exercise. The only thing they didn't have was a recreational room or anything like a pool table, which was what we were looking for. I like that it was only 2 stories high. It wasn't a real huge place. It was a lot of money, though. I would recommend it.

January 18, 2014

By Caring74146850

I visited this facility

The problem with EPOCH is that it is very near the open theater in Mansfield and you get the noise from concerts. I also didn't feel that this facility was homey. Their rooms were neat and very up-to-date but very cold and institutional. The staff was very polite and very competent. I like the fact that they knew what they were about. They were extremely welcoming so much so that even the girl at the front desk greeted me. They already anticipated that walking around their facility would be difficult, therefore they had a wheelchair ready for me. However, I didn't feel the same warmth and care as I did with the other facility.

Provider Response

We appreciate you sharing your experience, and the four star rating for our community. We have never had a complaint that the Comcast Center was noisy or loud; and truthfully we have appreciated having the performance center nearby. We always try to keep our common areas open, clean and free of clutter, while encouraging residents to personalize and decorate their own space to their tastes and comfort. I’m pleased our staff treated you thoughtfully and warmly – that is truly part of our culture. Again, thank you for taking the time to share your thoughts, and we always welcome you for another visit.

December 16, 2013

By Caring74986850

I visited this facility

EPOCH Assisted Living seemed very nice. Its ambience seemed fine. Regarding staff, I didn't really meet them all that much but I thought they're very nice. I was only there for a half an hour, but I would give them a high rating.

December 13, 2013

By Caring5643

I am/was a resident of this facility

The staff is exceptional from business office to the van driver. I never lost a night of sleep knowing my parents were being well taken care and truly loved. There is absolutely nothing to complain about the best assisted living in the area.

June 17, 2013

By Diane26

I am a friend or relative of a resident

My mom has been in EPOCH for two months now. The facility is clean. Their dining area is lovely, it looks like a restaurant. The food is also excellent. The room that she is staying in is bright and cheery. The staff also seem friendly. They have a lot of activities for their residents like lectures, word-finder games and jeopardy.

June 07, 2013

By Richard26

I am a friend or relative of a resident

My mom moved in to Epoch about four weeks ago. The staff is great, I can't say enough about the staff, they actually know mom's first name within a few days and they were attentive to her. They did a good job of welcoming her and all the people there are very kind and understanding. She's very happy with the food. The entertainment committee is very good and they keep her busy. She likes it so much at Epoch.

August 28, 2012

By jwilson377

I am a friend or relative of a resident

The building, staff and care are excellent at this facility. The building and decoration itself is very well designed and welcoming. Meals are served by wait staff in a restaurant-like setting. Activities are numerous and the care of the staff is excellent. We felt confident my aunt was being well cared for. The one drawback is the cost. My aunt's monthly base charge was $3500, plus any extra charges for help with a shower or help with medications. That is my major complaint not only about this facility, but about assisted living communities in general - the cost makes it prohibitive to most people. It only serves to narrow the options for most seniors just when they are in most need of help with their living situation.

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Questions about The Residence at Great Woods

Describe the overall population of assisted living residents at The Residence at Great Woods. What is their average age? What are their favorite things to do?

Average age of residents is 80, they enjoy trivia, educational programs and exercise.

What programs or activities does The Residence at Great Woods offer to enrich residents' well-being?

Educational lectures, cooking demonstrations, trivia of various genres, musicians

What places are near The Residence at Great Woods or within walking distance for assisted living residents to enjoy?

We are within a short distance to Mansfield Crossing, Patriot Place in Foxborough and Wrentham Premium Outlets which all have an array of shopping and dining experiences.

What transportation services does The Residence at Great Woods offer to assisted living residents?

We have a 12 passenger van that can be utilized to transport residents to their medical appointments within a 12 mile radius.

What safety features or security measures does The Residence at Great Woods offer to assisted living residents?

We have 24 hour assistance available for residents, we utilize a pendant system and nightly checks.

How does The Residence at Great Woods keep residents' families informed about their loved ones?

For general news within the community, we use a system called Voicefriend where we can send any and all designated family members updates on the community either via email, phone, or text- whichever they choose. If there is a concern or issue with a resident on an individual basis, our wellness department will reach out to the designated proxy/emergency contact for further guidance.

If The Residence at Great Woods accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We do accept cats and small dogs- they need to be able to be cared for independently. We have a large back yard and walking path all around the property they could utilize for their daily needed exercise.

Costs for The Residence at Great Woods

Cost of Assisted Living

Starting Price

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Cost of Memory Care

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Services and Amenities of The Residence at Great Woods

Costs

Entry Fee
Fee Structure Extra: Entry Fee Cost : $2500
Assisted Living Starting At: $4000/month
Memory Care Starting At: $6300/month

Room and housing options

1-bedroom apartments
2-bedroom apartments
Companion Suites: Yes
Studio Apartments

General

Resident Capacity: 88
Respite Care
Minimum Age: 55
Pets: No Pets Allowed

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About The Residence at Great Woods

Imagine having more time to do what make you happy: catching up on the best-seller list, getting out to the theater with friends, learning a new language or relaxing with the people you enjoy. Imagine life without the worries & stresses of maintaining a home. Imagine you being you again.

This is the life that awaits you at The Residence at Ferry Park. Our charming Assisted Living and Memory Care community, located in Rocky Hill and easily accessible to Route 91, has convenient proximity to an array of local attractions, offers a wealth of amenities and places a premium on hospitality.

Serving Norton and other fine communities in the surrounding area.

What Makes Us Special

Our community may be beautiful and well-maintained, but what truly sets us apart is a dedication to hospitality and service. Our community is your home, and you deserve to feel comfortable and attended to in a courteous, professional manner. To that end, we hire and train hospitality specialists who not only provide a great lifestyle, expert care and family atmosphere, but do so with an unfailing attention to service.

The Residence at Great Woods

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