Riverview Care Center

mese51

This place is awful! My grandma ended up with bed sores . Staff always had her in soiled poop diapers unless Jackie or Keke was working. Denied a resident a shower and a clean diaper. They would dope my grandma up and then bring food in to the room knowing she wasn’t in any shape to communicate that she was hungry and certainly could not feed herself. Family was always able to fed her and get her to drink. It seemed like they didn’t want her to eat because they’d have to change a diaper. That Hazel lady better hope she never hv to be in a facility like this and get this same type of treatment, for her bedside manner was awful! That wound dr. was a joke. Praying the new owners will turn this place around and get rid of the heartless and the lazy.That food wasn’t fit for a dog to eat. Fire the cook. The room wasn’t that clean either.

sunshine Avery

I would not let a dying fly go here. This place is complete mess from the nurses to the cna’s unprofessional is a understatement. My love that was there VERY temporarily was always left dirty and did not receive the therapy that their were there for.

JC

My father has moved into Riverview Care Center. I haven't actually visited it yet. We are doing all of these long distance, and I don't know if it's going to be his permanent place or not. We are trying to get him stabilized and get a sense of what his long-term needs are going to be, but I feel like it's a good place. They have been responsive and cooperative. They have done a good job communicating with us. My father has been very positive about it. He tells me how kind the staff is and how responsive everybody is. He has definitely been singing their praises, so we feel good. We feel like he is in a good, safe place, that's why we're pushing to have him be there. The staff has been very helpful, very responsive, and communicative, which is good because we're long distance. My father likes it. He obviously would like to move closer to one of us, my sister or myself, but right now he just has immediate needs that need to be met. He is content, that part is very positive, so I would say good things about them. They have been great. They have been really, really good, and especially helpful navigating Medicaid, Medicare, and all of that. A lot of the activities have been curtailed, obviously, because of COVID restrictions. However, I believe they are just now starting those. I don't know what they are, but somebody calls weekly just to give general updates. I call them if I need something with a specific person, but usually the same person calls every Friday just to talk about how he has done. They're continuing to be a COVID-free facility, so that's comforting, too.

Tonie

My father-in-law is in rehab at Riverview Care Center. It's OK; but there is nothing special about it. It's not very clean, but the layout is OK. They have physical therapy that they take my father-in-law down for, but other than that, I have never seen them doing anything else with the patients. Overall, they need to improve on their cleanliness and the attentiveness of the staff.