My grandmother was a resident with Redbanks Towers for many years. The facility is a multi-level apartment complex with the main floor consisting of the hair salon, dining hall and activities room while the other floors are residents apartments. The facility was always kept very clean and inviting to all guests and residents. There were always several activities and gatherings for the residents to attend, meet and chat with the other residents. There are also sitting areas on each floor that allowed residents to meet without the stress of going down to the first floor to talk with friends. Communication between the residents seemed to be to focus of the complex to give the residents the feeling of living in a community rather than an assisted living environment. Many residents who were unable to travel easily between the floors,such as my grandmother, left the doors open so that fellow residents could simply 'pop in' and chat when in the neighborhood. The faculty was well trained and I believe genuinely cared for all the residents within the community. Any complaint about the apartment whether it involved the air conditioning not cooling correctly or just a light bulb that needed replacing was always handled by maintenance quickly and professionally. It is always difficult to talk with loved ones about moving into a facility such as a assisted living home as no one wished to lose any of the independence however, once my grandmother became apart of Redbanks Towers she enjoyed the community and environment that Redbanks had provided for their residents.