Kenwood View Nursing Home

Kitten31

Rooms, restrooms cleaned every day mopped and disinfectant used. Staff is helpful and knowledgeable in areas they need to be. Visitor room is decorated nicely. Table and chairs for the family too sit and have a meal with the family member. Its very nice! Thank you for going beyond the call for the residents. It's truly appreciated by the family members.

Mona T

If I could give zero stars I would!! Please think long and hard before you ever put your loved one in that place. My Mother's personal belongings were always going missing but when she got put in Hospice at Kenwood even more of her personal belongings were going missing. Someone or more than one person in that place has taken my Mom's personal belongings. When she was put in Hospice at Kenwood they literally shoved her in an empty room where the A/C hardly worked, it was so hot in that room so I let them know I wanted her fan from her other room, a fan my brother and I had bought her. They had to go find my Mom's personal fan because they gave it away to another resident! Then I was told that they will put a label on it so it does not happen again, yet it STILL happened again. My Mom passed away in that hot room with my brother and I by her side but she did not last long when we got there, they literally waited until the last minute to let us visit her. They promised me that the next time I saw my Mom that it would not be the last time, yet it was! By the time they allowed us to see her she was unconscious and hardly hanging on to life. They robbed us of our chance to tell her our final goodbye. While my brother and I were with her I painted her nails, Mom had around 40 nail polishes so I picked a couple to paint her nails. She passed not long after that. When they packed up her belongings they said it was all there. NO ALL HER BELONGINGS WERE NOT THERE. We know for a fact all that polish was in her room the day she passed so they not only stole from her while she was alive but they also stole from her after she had passed. We had to once again ask for her fan, that was the THIRD time we had to ask for it. I wanted a blanket I had gifted her and it was not there. They first said they know it was packed with belongings and I said no, it is not in her stuff. Then they contact me and say "Sorry, we found it in the basement". So now I'm being told I have to wait until Monday to pick up her nail polish, why??!! There were many more of her belongings missing but we had to pick our battles. I have text messages for all this. My poor Mother was a person, she mattered!!! Her things were her things, not things for people in that nursing home to take or give away. If anyone else has had this issue please contact me.