The Kensington – Fort Madison

We recently lost our mother. Both she and my father finally took the plunge after considerable pushing to move. We knew that mom was continually moving on her downward spiral and dad is legally blind and the care at home was too much for the at home nursing and myself. This was a huge adjustment for the entire family and the Kensington as well, but they handled mom very well as she could be very tough at times. When the time came for her to go, there were a few people that really stood out to us during her care and we wrote the Kensington to let them know and this is what we told them "I would like to mention a few members of your staff that really have stuck out and have gone that extra mile for us and really held up to your standard to the community of treating the residents and their family like they are your own. Crystal, Chelsea, Bobby, Adrian and the nurses (Renee and Shandra). My apologies to the ones that I did not get names from or forgot names, but these six really stuck out strong!" Now that some of the dust has settled and Dad is there on his own and learning to be without her, we are finally getting to the point where things are starting to slow and getting to a new normal. (just an interjection to say that I am a tough "grader" most times mostly on myself, but feel there is always room for improvement). The staff continually checks on him, offers a smile and is learning about the type of individualistic care that he is in need of that Mom always did for him so they never mentioned. It is these small things that help him feel at home and like he belongs in their community as a member. Recently Mandi G. and Leia M. sat down with Dad and myself just to see how he is adjusting with dad being gone and to learn a little more about his personal life and really get to know who he is as a person and what his individual needs are as they are changing. There really are not very many places that will take individual time with a resident to find these things out about a person to ensure that they are giving the care that is needed and improving where they need to. Hats off to the Kensington in Fort Madison Iowa! I can only hope that there is some kind of grant that can be obtained that can help the facility continue to grow and obtain staffing and develop more for the residents!

My mother was a resident of The Kensington for 5 years prior to her passing. The staff at The Kensington were always friendly and respectful and went out of their way to help meet the needs of each resident. The Kensington provided a friendly, clean, well taken care of and safe place for my mom to live when she could no longer live alone. The staff at The Kensington always kept in close contact with me regarding mom. I had piece of mind knowing that mom was at The Kensington and was being well cared for!

This is a well rounded community where residents and staff care for each in a professional manner. One that is goes beyond the level of a place that offers services. Family values are built here as people develop relationships that are more than a service. True kinship are forged and family values that come from the heart are formed. Evenings of playing games on cold winter evenings, day trips out on the town, shopping, dining, boating, fishing. The memory care residents even have the opportunity to take advantage of these kinds of outings also. They have an ice cream machine available to use, the facility also serves the community with a home delivered meal service,(it gets high mark on quality of food). Very well rounded as I started out. A good place for community activities and service. There is even a card clubs that are not residents that use the facility to have there card club meeting, because they enjoy the facility.

Hi I am one of Gene and Patricia granddaughters , molly. I just wanted to say how grateful I am for every single person that worked/works at the Kensington. They were amazing to my grandparents and so friendly to our whole family every time we visitied from Alabama . I simply cannot put into words how thankful I am for everyone, thank you for making my grandparents last few years very comfortable and happy. Thank you again from the bottom of my heart!