Heritage House of Shelbyville

mom still in bed at1 pm breakfast on tray across room mom calling for help. not dressed soiled bed and self finally got aide to com help her

Completely negligent care. They allowed my father-in-law to fall in their care and they did not get him medical attention after the fall. He bleed internally for two days before they called family to say he fell two days ago and that they were rushing him to the hospital. He later died from the unattended injuries he suffered from the fall. If they had gotten him medical attention when he fell, he would be alive today. I wouldn't leave a stray dog there.

This home is older and does not look like it has been updated in a long time. The art on the walls is outdated and so is the flooring. This is the only reason i would not give it 5 stars. The staff is attentive and friendly and makes my grandmother feel at home. I visit all hours of the day and night to check on her and pick up and drop off things for her. No matter what the hour the staff is at the same level of service, excellent. The place is always clean and all the other residents always appear happy and well taken care of when I visit. The food is excellent. They offer a visitor menu and from time to time I have trialed the food. It is actually really good. I am a little concerned about the lack of security at the front door. There is no code or lock to keep people out that do not belong there. Otherwise, my grandmother is doing very well and seems to be happy which our biggest concern is!

This is part of a Medicaid/Medicare Certified convalescent center which has been owned by the same famly since 1967. There are therapy services, hospice care, on site dialysis is available, and long and short and respite stays are welcome. The facility has a clean, home like atmosphere with beautiful grounds and outdoor courtyards for exercise. Local church groups visit regularly with Bible studies and church services which residents may attend if they choose. The local community provides many services also such as books from the library and many volunteers that help with parties and celebrations.