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Sunrise of Park Ridge

1725 Ballard Road, Park Ridge, IL 60068

(800) 558-0653

Verified Partner

4.48

(29 reviews)

Offers Assisted Living and Memory Care
Top rated on Caring.com

2015

Photos of Sunrise of Park Ridge

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Reviews of Sunrise of Park Ridge in Park Ridge, Illinois

4.48

(29 reviews)

  • Facility

    4.6

  • Staff

    4.8

  • Food

    5.0

  • Activities

    4.3

  • Value

    4.5

Top rated on Caring.com

2015

Elfriede

5

September 6, 2023

I visited this facility

We toured Sunrise of Park Ridge and I felt more comfortable with them than the other communities I visited. It seemed a little bit more personal and a little bit more caring. This one was a little bit more warm and fuzzy, too. The rooms were very nice and very, very clean. When you first pull up, it's not as appealing, but it was very, very nice inside. I met a couple of staff members and not just the tour person, and I was very impressed. Even the tour person themselves knew every resident that we passed by their name, which I thought was very, very nice. The other person that I met, who was also part of an administration role, was very helpful. More so with my emotional issues with taking my mom there. I met some of the caretakers in the dementia unit and that kind of helped me ease my mind about putting her there too. It's just a very friendly staff.

Provider Response

Hi Elfriede, Each and every guest who enters a Sunrise community is important to us. It is wonderful to know that you had such a positive experience when touring Sunrise of Park Ridge. We would be pleased to answer any remaining questions you may have. If you have additional questions, you are welcome to contact us. Thank you! – The Sunrise Team

Susan

4

November 14, 2022

I visited this facility

Sunrise of Park Ridge was clean. It was a little bit older, like the carpeting needs to be replaced kind of thing, but the staff was wonderful. The rooms were nice and the pricing was reasonable. The staff during the tour was very knowledgeable, efficient, and friendly. I looked out the window and saw the outdoor areas. It was pouring down rain, so we didn't go outside. I saw almost all the common areas, the therapy room, the dining room, and the little bistro where they have different snacks. I saw two of the rooms, a studio, and a one-bedroom.

Provider Response

Hi Susan, Thank you for taking the time to provide us with a review of your experience. We are pleased to hear that our team made your experience pleasant and provided you with the necessary information. Please feel free to reach out to us or the community directly, in case you have any additional questions regarding Sunrise!

Janet

5

September 18, 2022

I am a friend or relative of a current/past resident

My cousin moved into Sunrise of Park Ridge. We chose it because of the location, which is closer to me, and the size of the apartment. The staff is wonderful. Any time I have an issue, like my cousin's television isn't working right, they immediately put her on a list, so somebody is coming out to check on her TV. When I committed to place my cousin there, they said that they have a primary caregiver, a podiatrist, and a dentist that come into the facility. However, after I admitted her, I found out that only one of those three doctors accepted her Humana Gold HMO insurance. So right now, I'm trying to find out what insurance the dentist and podiatrist that come into the facility will accept. They have a daily activity schedule, and they post it. They offer so many activities each day. They have a hair salon. They have an outdoor sitting area that's protected by a canopy. They have an on-premise walking path, and the staff goes with them when they walk on the path. The dining room is indoors, and it's very lovely. My cousin is always telling me how lovely their meals are. She has a very large living room, a very large bedroom, two bathrooms, and a little kitchen. The reason that the kitchen was so tiny was intentional so that the residents would go down and dine with the general population.

Provider Response

Hi Janet, It is delightful to hear that you have been satisfied with the personalized support provided to your loved one by Sunrise of Park Ridge. Our team members share a common goal of enriching every resident’s life by carefully listening to their needs and always delivering the very best. Thank you! – The Sunrise Team

Ingrid

5

September 12, 2022

I visited this facility

Touring Sunrise of Park Ridge was like touring a five-star hotel. It was great. The memory care was very clean and wide open. They have a lot of different things going on. They have a library and different sitting areas for families to visit. Overall, it's great. I've never seen a facility like that before. Casey toured us around and she was very informative and nice. As soon as we got home, she sent a summary of what we discussed and some pictures and videos of the place. She was wonderful. The semi and private rooms we saw were both very nice.

Provider Response

Hi Ingrid, Each and every guest who enters a Sunrise community is important to us. It is wonderful to know that you had such a positive experience when touring Sunrise of Park Ridge. We would be pleased to answer any remaining questions you may have. If you have additional questions, you are welcome to contact us. Thank you! – The Sunrise Team

Angelo

5

August 17, 2022

I visited this facility

At this point, we're 90% sure we're going to go to Sunrise of Park Ridge. We went there, and we liked them. I told them we were very interested. My mom has to be evaluated, but we're fairly sure it would be in the assisted living area. The location fits in pretty well with where we live. They showed us the different rooms that were available and the general facility. Everything seemed to come together. They gave me a follow-up call. We will go there and talk a little bit more later this week. The person who toured us around was very knowledgeable. They have refrigerator, but there is no microwave in the unit. You have to supply the microwave.

Provider Response

Hi Angelo, Each and every guest who enters a Sunrise community is important to us. It is wonderful to know that you had such a positive experience when touring Sunrise of Park Ridge. We would be pleased to answer any remaining questions you may have. If you have additional questions, you are welcome to contact us. Thank you! – The Sunrise Team

Ann

5

July 10, 2022

I visited this facility

I went to look at Sunrise of Park Ridge. The community was lovely. We know several people whose parents have been there, or are there, and are very happy with it. It was a little older, but kept so clean and nice. The only thing is that the garden is downstairs, so my mother-in-law would have to get assistance going to it. The rooms were very nice. They even had a little fridge for each room if needed. The staff was wonderful and very nice. The dining area was so busy. There were lots of people running to dinner, but it seemed very clean and very nice. It was like a restaurant-style, almost. They had little interest stations; if your interest is in military stuff, they had an area for that. They had different areas of interest throughout the whole memory care, so that was nice.

Bernie

3

June 17, 2022

I visited this facility

I liked that the Sunrise of Park Ridge had an atrium. They also had a screen room, which was nice, and on each floor, they had a living area that the residents could sit in instead of being in their rooms. It was the assisted living that we looked at. It's kind of dated and they have everything a la carte, they break down the fees, and depending on the care that you need, it could increase. I think their front entrance, the receptionist desk, is also old and dated. I would make that more modern. They have a small room just right at the front door for families to meet with the residents so you're kind of open to everyone. I think they need to have a different area for family visits besides the resident's room. The staff was very detailed. I met quite a few of them, and they were willing to answer any questions that we had. The place was also clean.

Provider Response

Hi Bernie, We are sorry that you are disappointed but appreciate your feedback. We are committed to providing you with a great experience and encourage you to contact us so that we can learn more. –The Sunrise Team

Joyce

5

May 26, 2021

I visited this facility

Sunrise of Park Ridge was really nice. We liked the way the building looked, and the people who walked us through were very friendly. They knew their business. They knew what they were talking about, and they were very helpful. The facility was very clean, very warm, inviting, and nice looking. Their rooms were very nice too, and they had everything my sister would need. I liked the fact that it has a kitchen and a small refrigerator that she could have a few things in. Their activities were very much what everybody else was offering, and they seemed to offer a wide variety of it.

Paul

5

August 26, 2020

I am a friend or relative of a current/past resident

My mother has moved into Sunrise of Park Ridge, but we've only seen the outside. They won't let us inside the building. The care has been good, and she's making progress. It's a nice building. The reason I picked the facility is because the staff is so nice. They have a garden club, and she likes gardening. Her room is on the ground floor, it's really nice, it's on the corner of the building, and she has four windows. It's a good value for the money. If I kept her at home it's $10,500 to have 24/7 care, but for assisted living it's between $4,000 and $6,000, so it's basically half what it costs at home.

ReviewerAT0913

5

October 5, 2019

I am a friend or relative of a current/past resident

My mother is in the memory care of Sunrise of Park Ridge. She chose one of the suites rather than having a shared room; the suite is very nice, the room is good, it's clean, very functional, and the care there is very good. However, they have this huge, very annoying, Great Dane dog that barks at you when you come in the front door, and it has come to the point that I might move her because it makes it very difficult for me to see her. This is a big problem for me. They have a thing for pets, but I don't know why they have such a large dog in a place for senior people, especially because it barks a lot. The staff does a good job. They have a nice watercolor class once a week (which Mom enjoys), they have trips, and they have exercise programs.

Carla

5

August 27, 2019

I visited this facility

I visited Sunrise of Parkridge. Everything there was excellent, and the community was larger than the other places I looked at. I was impressed. It was very warm, inviting, it felt like being in a nice hotel, and I never felt I was in a care facility at all.

David

4

January 9, 2019

I visited this facility

Sunrise of Park Ridge was a nice and well-maintained facility. The staff who toured us around was very nice and good. The rooms were well-maintained. There were activities and amenities.

Wanda

5

June 1, 2018

I visited this facility

Sunrise of Park Ridge was very nice, looked very new, everything looked very fresh, very clean, and it was a brighter looking place, just the way it was constructed. The staff seemed very friendly. I had a very nice tour there. The dining area looked very nice. There was an activity going on, and there were people milling around. It was very relaxed, quiet, and it had a very positive atmosphere. It seemed like it would be a nice place to drive to and park.

HS120702

4

April 14, 2017

I visited this facility

Sunrise of Park Ridge location was nice. The dining area seemed quite pleasant. They seemed to have a lot of things going on for the people like activities and selection of games.

Margaret254633

5

April 5, 2017

I visited this facility

Sunrise of Park Ridge was a very nice place. The people were very professional and took a lot of time to show us the different areas. It was such a good experience. There was a mix of older people who were a little bit more cognitive, and there were a couple who were no longer communicative, but they were all integrated together. They had staff in the memory care area assigned to people who needed extra help, and it looked like they engaged people in conversations. There was a special area where you could have lunch with your family. I was very impressed, and I would highly recommend the place.

Betty085476

5

November 9, 2016

I am a friend or relative of a current/past resident

My mother has been in Sunrise for about 2 years. The food is marvelous, and it was more like a home-cooked meal. It was very good and very healthy, and they think of the people there. However, we couldn't keep her there because it was expensive. She has a room to herself, she doesn't have any problem getting in and out, and she used a walker. It's one big room, and you have a little kitchenette and a bathroom. I had a hard time with communication with the management. Other than that, they're top notch. The people were caring, they know your name when you walk in, they're open 24 hours, and we could come in if mom had a problem.

Marian041174

5

September 30, 2016

I visited this facility

Sunrise of Park Ridge is a much bigger facility, and they have one whole floor with just memory patients. They were in the process of doing a lot of painting and redecorating, and it was very clean and nice. The staff was very good, friendly, and nice. There were no problems.

MariaKVELI

4

May 17, 2016

I visited this facility

Sunrise was a beautiful and bright place but too expensive for my mom. It was convenient for us and close to my home. We just talked to the marketing people, who were friendly. The rooms were small but fine.

Anonymous107142150

5

November 30, 2015

I am a friend or relative of a resident

My brother used to stay at Sunrise of Park Ridge. I think their care was fine, and the staff was very good. Every time I went there, they could always tell me where my brother was. My brother stayed in a nice, single room. The place was a little bit better than the other communities we know. They also seemed to have more activities there, like singing and exercise programs. Their food was good and had good choices on their menu, so you could pick between three different things for each meal. It was better than the others. I highly recommend it.

Karen Z.

5

July 14, 2015

I visited this facility

I visited Sunrise at Park Ridge, and it was very nice. The only thing is that it didn't suit my mom's needs. My mom will probably run out of money and have to go on Medicaid, and they don't accept Medicaid. But it was a lovely facility, the people who I met were very nice, and they took me on a tour. They just didn't need my mom's needs, but the facility was great.

Caring106670950

3

February 25, 2015

I visited this facility

The first impression I got when I visited Sunrise of Park Ridge is that it was busy. I wasn't there long enough. I went in, walked in, and looked at it. It was not exactly what I was looking for, and I don't recall anything else. I was there very quickly, and I don't really recall except that I didn't think it was the place I was looking for. I don't think there was anything wrong with it. It was just not the location I was looking for, and it didn't have the ambiance I was looking for in a facility. I'm sure there is probably nothing wrong with it.

Caring101193150

4

November 28, 2014

I am a friend or relative of a resident

We chose Sunrise of Park Ridge because it was more of nature than some of the others that we looked at. They seem to be a lot of workers around. You won't see an area with residents that there is no staff and that would be the biggest factor for us. They are always there if somebody needs something. The facility is very clean. They do have different activities, like they have bingo and they play games. They have a separate area where the residents can watch TV.

Chris45

4

April 22, 2014

I visited this facility

Everything is fine and we're all set to move Mom to Sunrise Park Ridge. The staff is excellent, understanding, and they care about our needs, so that's why we went with them, and as far as the price, availability, convenience, and location. The rooms were nice and bright and cheery. It didn't look like a retirement home, so that's why we picked it. Everyone seemed to be enjoying themselves. The staff is really friendly, and they go out of their way to assist. They meet the needs of the individual there rather than the other way around. So we found that very encouraging. We're moving Mom this weekend. It might be a completely different experience, so we just don't know yet.

Pat77487950

5

February 28, 2014

I visited this facility

I really like Sunrise of Park Ridge. I really wish I could put my mother in there. The facility was very nice, warm and not really big. They have this long side porch enclosed and it was nice. People can go out there and look out at the forest and the little area that they have there. Just the feel of it was like residents were on cruise ship or something. It was like they're at a home out on the country. The people seemed to be happy there. They also had a bigger area where they could watch TV, a big dining area and a kitchen area. Regarding accommodations, residents can decorate their room and bring in their stuff. For activities, I think they have bingo and movies or sports for the guys. People play in the area where they have some music with the jukebox going on. They also would take them out to outing and to doctor's appointments.

Yasmine

4

May 16, 2013

I visited this facility

I took a tour of Sunrise of Park Ridge and they showed me a private room that my mom would be in and what was available. They also took me to the dining room and showed me the menus. They also have a beauty shop. They have physical therapy if mom needed that for the month that she would be there. It looked very nice and I'm quite satisfied with what I saw. Mom has Alzheimer's, but not severe. And she also has several physical problems.

bananasarebananas

4

July 6, 2012

I am a friend or relative of a resident

The staff were very friendly to my grandmother. They seemed happy about their jobs and put general thought into the care of their patients. You could tell they must be treated well because they treated the patients like actual people. The facilities were clean, and my grandmother had a very large room all to herself. The food was bland, but the patients seemed to enjoy it, so I think it was good food. My grandma loved good food, and she said she liked what they were giving her. I wish there were more outside areas, but overall, the facility seemed nice. They had themed meals during holidays, such as Thanksgiving. They also had a good variety of different food. They kept their patients very clean, and the facility did not smell bad.

Social Wk Care Mngr

5

December 13, 2011

I visited this facility

Sunrise is a corporate chain with some, but not too much, variability in their different locations. All Sunrise facilities are pretty nice, and this is what could be considered a typical Sunrise community. It is a multi-storied building set in between a business district and a quiet, safe residential neighborhood. It has close proximity to Lutheran General Hospital which is about one mile away. There is limited outdoor space due to the high density location, but there are a few outdoor places for residents and visitors to sit and relax. It is easy to go for a walk on the sidewalks of the nearby residential streets if one chooses. The interior of the building is typical Sunrise with tasteful decor that provides a home-like atmosphere. There are spacious and numerous common areas that include a Bistro, library area, and multiple sitting areas on both the main level and the upper floors that are quite conducive to visiting or relaxing. The apartment sizes vary based on price and come in different configurations. They are typically fairly spacious and provide adequate storage in closets and bath areas. All units have large windows so most have good natural light. The food is above average in appearance and is tastefully presented. Staffing is average to above average with plentiful enough staff at most times. All staff are polite, courteous, and professional.

dollfaceb911

5

July 28, 2011

I am a friend or relative of a resident

My dad lived at Sunrise for just over three years. Sunrise staff is made up of caring, helpful caregivers who get to know the residents and their families. Sunrise offers many, many activities for its residents, and they can participate as much or as little as they choose. The center is always clean; it's attractively furnished. We visited several facilities before selecting Sunrise and are very happy with our choice. Dad felt very much at home there.

arjayeph

2

May 14, 2011

Friend or relative of resident

Sunrise of Park Ridge is, initially, a physically charming and impressive place. The spacious central area is attractive and inviting, giving one the impression of a European ski lodge. There is also a "bistro" lounge area, a private party room, a sun porch complete with birds, and a large patio area. The kitchenette rooms are nicely-sized, the halls are broad, and most wings feature their own lounge area with TV's and VCR's. However, beyond the physical aspects, there are issues with the operation of the facility- starting with the fact that many elements simply are not as presented. For example, the inviting patio area is essentially off limits,either alarmed or locked at all times, even when visting. The food has a decidedly "institutional"taste and feel, with a notable absence of fresh fruits and vegetables; favorite menu choices are frequently unavailable 20-25 minutes into a mealtime, as often are the "always available" alternate-menu items. The problems with the food are representative of the overall shortcomings in the service here. We experienced repeated incidents of seeming gaps in supervision of residents on both an individual and group level. Though most staff members were courteous and caring, we observed occassions of assistance calls being ignored and groups of residents left unsupervised for significant periods of time in the central areas. As a corollary, the front door, locked from without AND within after 7:30pm and left unattended, often required us to track down a staff member in order to exit, or to wait in the vestibule for a staff member in order to enter. When we formally made reasonable requests of the staff appropriate to our mother's care level- in our case, to encourage consistent basic hygeine measures and to to point out the fruits/foods we'd leave in our mother's refrigerator- it seemed that our requests were largely ignored. Probably the most troubling aspect of this institution was the inconsistency of their communication with us. While sometimes we'd receive frantic late-night calls to report a simple, non-injurious fall, other times we would not find out about more serious matters- repeated incidences of incontinence, initiations or changes of therapy (with associated costs), or in-house doctor appointments- for days or weeks after the occurrence. In truth, there are many positive aspects to Sunrise/ Park Ridge: it is a quality location and an attractive facility that could be considered a good value for the appropriate resident. However, whether the blame lies in insufficient staffing, corporate cost cutting (Sunrise is a very large company), or overly casual supervision and policy enforcement, the inconsistencies of care here are very troublesome in the context of caring for dementia-stricken residents.

Provider Response

Thank you for your review. We appreciate your feedback and do take your concerns regarding menu selections and quality of care seriously, and would like to learn more about your experience. Please email us at Information@sunriseseniorliving.com so we can learn more and follow up with you. Thanks, Sunrise Team.

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Costs for Sunrise of Park Ridge in Park Ridge, Illinois

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,651

Starting Price

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$8,421

Starting Price

Services and Amenities of Sunrise of Park Ridge in Park Ridge, Illinois

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: Yes
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals
  • Room Service For Meals
  • Dining Extra: All Day Dining

Features

  • Resident Parking
  • Security Gate

About Sunrise of Park Ridge in Park Ridge, Illinois

Focusing on your unique needs and preferences, Sunrise Senior Living takes a holistic approach to senior care. With us, you can expect consistent yet individualized care rooted in evidence based research and theories of aging. From personalized programming to quality dining, we concentrate on your individual wellness and well-being so you can live life exactly how you please.

We remain firmly focused on promoting the safety of our residents, and are taking rigorous measures to help maintain their health during this time. Sunrise CareConnect, our electronic health record system, allows physicians to track residents' care, medication protocol, and progress notes remotely. In addition, we are facilitating telehealth visits with health care providers, minimizing the need for external office visits.

At Sunrise, championing quality of life for all seniors is our mission and is carried out by every Sunrise team member. Based on resident surveys, consumer insights, and industry metrics, national programs have recognized Sunrise's efforts and our commitment to quality care.Sunrise communities have earned more than 280 National Quality Awards - more than any other assisted living provider. To learn more about our award winning communities, a full listing of the company's recipients can be found on Sunrise's National Quality Award page.

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