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(800) 558-0653

Alden Poplar Creek Rehab and Health Care Center

1545 Barrington Road, Hoffman Estates, IL 60169

(800) 558-0653 (Call a Family Advisor)

3

(4 reviews)

Offers Memory Care, Nursing Homes, and Adult Day Care

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Reviews of Alden Poplar Creek Rehab and Health Care Center in Hoffman Estates, Illinois

3

(4 reviews)

  • Facility

    2.7

  • Staff

    2.7

  • Food

    2.3

  • Activities

    2.0

  • Value

    2.3

Run - Do not use this facility

1

October 16, 2022

I am a friend or relative of a current/past resident

I would not recommend this facility to anyone. I gave it 1 star only because I had to. My mother was in there & I had to ask for things everyday & nothing was ever done. They do not communicate with each other. The staff was ruff with my mother. She fell out of bed several time & was not found for some times more than a half hour. They lost her belongings. And I know she was not getting enough food. I saw how they fed her & I was shocked!

Kris kaz

1

June 8, 2022

I am a friend or relative of a current/past resident

- No communication from staff after your loved one has entered the facility - Conflicting responses when you get one from staff - Patients so medicated they can not move/walk/eat - 'Rules' and 'Laws' change at every turn, and each staff member is unsure of anything - Leadership does NOT reply to repeated messages, its almost impossible to get a response on what happened, how - Mother has been waiting 18 months to see a dentist - Mother has fallen multiple times in 6 months but no one knows 'how' or 'when' they only know they found her.....but cant explain how long she was laying in the floor - Activity coordinator is very kind - Meal time is fun for the residents do NOT put your loved one in this facility, you will regret it the moment you drop them off.

N.M.

5

June 3, 2021

I am a friend or relative of a current/past resident

My mom is in Alden Poplar Creek. She is cared for very well. She has gained 1.5 pounds, she is doing well, and she is very happy. I have had in-person and Facetime visits. The staff is very attentive, very accommodating, and very professional. They're great. She says the food is very good.

happymomfoundahome

5

July 9, 2017

I am a friend or relative of a current/past resident

I can't say enough how wonderful the staff is at Alden Poplar Creek. Mom tells me everything that goes on and she only has great things to say. They know her and care about her like family do. I looked at a lot of places before deciding on Poplar Creek, many of them looked prettier, but there's no smell and you can tell that the residents there are happy the minute you walk in. The nurses keep us well informed and if there's ever a concern it's very easy to get in touch with the administrator or head nurse, even on the weekends. So glad we found this place.

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Services and Amenities of Alden Poplar Creek Rehab and Health Care Center in Hoffman Estates, Illinois

General

  • Resident Capacity: 217

Medicare

  • Health

    3.0

  • Overall

    2.0

  • Quality

    3.0

  • Staff

    1.0

Medicare Provider Number: 145403
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About Alden Poplar Creek Rehab and Health Care Center in Hoffman Estates, Illinois

Alden Poplar Creek Rehab and Health Care Center is a Senior Living provider in Hoffman Estates, Illinois that offers residents Memory Care, Nursing Homes, and Adult Day Care services. Contact Alden Poplar Creek Rehab and Health Care Center for more details on services and rates.

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