The Lodge

Poppy

The rooms is just that a room with a bed, and a place to hang clothes; The food , depending on whos cooking that day. from 0-6 they come in and ask what you would like to eat that day. never got the right meal. cleaning is daily. you have to ask to have your bed changed. they dont automatically do it. The staff is another story. depending on shift. Very short on staff, never seen same person twice. The caller buzzer dont work, to call someone. you have to wait until someone comes in the room for something. So if you have gone to the bathroom in the bed, you sit in it. The staff not very friendly. or seem to care. about patients. But take a tour . and see for yourself. Maybe things have changed since all theses complaint/reviews.

RhettJohn682017

My husband recently spent two weeks at The Lodge following being hospitalized for the flu and pneumonia. He received excellent care. All the staff were very friendly and attentive to his needs. Therapist had him up and walking in just a few days.. They continued working with him until he became independent. Again, everyone was very nice and seemed like their cared. The facility was extremely clean and cared for. Thanks to everyone for taking such good care of our loved one. He did say he was glad to get home to his bed..

Lillian

My mother stayed at the Lodge. She went there for physical therapy, and then I had to move her to assisted living because she couldn't stay there anymore for insurance reasons. But Tthe Lodge was a wonderful place. It was quiet and clean. The food looked fine. My mother ate well when she was there, until she started going down. You could stay past 6:00, but after 6:00 you couldn't get in without somebody letting you in. They just locked the doors at 6:00, and that was an issue because we were working and we couldn't get there in time, so we always had to find somebody to let us in. But you could stay past 6:00, but you just couldn't get in after 6:00, and I didn't like that. The common spaces were very large. My mother shared a room with somebody, but it was pretty comfortable. You didn't even really hear the other person, even though it was just a curtain separating the two beds. It was nice. It was a very large space. My interactions with the staff were always pleasant. Everybody seemed very nice and very kind.

thomas 2

Facility looks nice when you first go in. but then you see the dirt, food trays left all over the place. ppl standing around nurses station. not a welcome when you come in. no one on the floor to ask questions. peeked into rehab room, from what i saw. all rehab employess was working with patients. there was a odor in 2 of the halls i visited. again no one in site to chat with. empty halls ways. i noticed poor reviews . in 2023. something must of happened for poor reviews this year 2023. please visit thie facilty before you make a decision on this place. its approx 7-8 years old.

ReviewerFC071623A

My mother is at The Lodge. She's been there for a couple of months now. When she first got there, she was under short-term care because of hip surgery. The care was nice for a couple of weeks and then when she had to go into long-term care because she can't walk, the care went down. They're understaffed. The qualified CNAs seemed like they leave. The ones that can communicate with the people leave. We're missing a couple of ladies that used to be able to communicate with my mom because she has dementia. They're gone. The cook left. I was told the other day they got a new cook. Her room is OK. When she first got there, she had a private room, and then once she became long-term, she had a roommate. The roommate is perfect for her because her roommate is quiet. It's just the service isn't very good. Maintenance is fair. We go there every day and we had to tell them not to wash her clothes. We'll wash her clothes because sometimes clothes come up missing. They clean the room quite a bit. Her air-conditioner went out, but they have another type of ventilation system. They're supposed to turn her every two hours. We have to keep reminding them of what they have to do. I was told that's going to happen with most nursing care facilities. The food is fair. A lot of her food is pureed. Some of it has a taste, some of it doesn't. Mashed potatoes and vegetables are OK. The meat which they puree is not very good. It's a big facility with wide halls. They don't have too many places for the people to go, like an outside environment. They need more staffing. In the long-term care section, they need people that understand and can communicate with the elderly because most of them can't hear well. You have to speak loud. You got to explain to them, especially people with dementia, what you're doing to them. They don't have any people like that, so when we're there, we have to say, "You got to talk a little louder. My mom has dementia. She doesn't understand why you're doing that." They need more training for the staff.

nancy barnett

First & for most let me say . The Rehab employees are great, they know what they are doing ! with that being said. the rest goes down hill. was there for 1 month, the dr, was on vacation. never saw a dr. only so called nurses. that dont know or care what they are doing. Never Never Answered the call button, to see what you wanted, sometimes had to wait over 1/2 hour before anyone would come to room & see what you needed. Had to lay with poop sometime for over 1 hour, finally told them my issue, and they said, i would have to wait for all the food was delivered to other patients, before they would change my diaper. this is when i was bed bound, and could not do for myself. and just once i wish they would get my food order correct ! food sat in hallway some time over 1/2-3/4 of a hour before they took to rooms, COLD FOOD ALL THE TIME. EMPLOYEES in hallway right where food was & they are on there cell phones, or loud laughting. never caring about paitience wants or needs. i took a snap shot of milk in carton that had expired. asked for manager of kitchen, and gave her the expired milk, she of course said she was sorry. also took a snap shot of my coffee curddling from bad milk. only 1 nurse on duty per shift per floor. for approx. 18-25 patients. the aids are just horrible. they are only there for there paycheck. much much more horror story, but i advise to visit facility before you make any decision , it looks very nice, but since the original owner passed away, ppl say this place has really gone down hill. and the weekends, you may have 1-2 aids & again 1 nurse per floor.