$3,500
The Palms of Lake Spivey
8080 Summit Business Parkway, Jonesboro, GA 30236
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Reviews of The Palms of Lake Spivey in Jonesboro, Georgia
Lucinda
5
|
February 23, 2024
I visited The Palms of Lake Spivey and they had the extras, like the linens, tablecloth, real China, and silverware. Then the rooms are a lot bigger. The staff seemed to have a good grasp of their residents. They just seemed not as organized. We can't get everything at one time in regards to when we have questions. It's like, "Okay, we'll give you this." but then later on, we have to call to get the additional information. It would be nice if they were able to kind of give us a breakdown all at one time. I have not tried their food but they're going to do that for us next week. They have an activity that they invited my mother and my stepdad to, so they're going to try the food next week. They have good amenities. They shared their activities calendar and they had a lot of activities for the residents. They also have a nice movie theater and it's huge for them to have movie nights and that kind of thing. They had a courtyard. Their facility is kind of like a circular oval shape, and in the middle is like a swimming pool. They said that it's used by a lot of the family when they come to visit. Most of them are the grandkids who come in to visit and use it. They have a salon, too.
Provider Response
Tammy
5
|
August 16, 2023
My dad moved into the Palms of Lake Spivey. The people that run it are very nice. The facility is very clean and beautiful. It has a library, a theater, and a game room. My dad gets ten meals a day. The rooms are very spacious. My dad has a two-bedroom apartment with hardwood floors, and he's on the third floor. They have a huge pool. It's wheelchair-accessible everywhere. The facility is very big. It is a very nice place. They have very good, home-cooked meals. They have a barbershop and a salon. I believe they take them if they want to go get groceries or to the doctor. They play cards, and there's a pool table. I think the price is high, but it's worth it.
Provider Response
Daughter128
3
|
April 24, 2023
Positives: *Large beautiful apartments *Many gathering areas for residents and families to get together *Resident’s Garden for those residents who love to grow food and/or flowers *Beautiful pool, garden area, and walking paths *A good variety of planned trips for residents *Wonderful breakfast Negative FOOD FOOD FOOD *What is on the dinner menu is rarely what is served *food is poorly/improperly/ inconsistently prepared *despite survey responses, they continue to dump loads of garlic into dishes normally served without garlic (such an easy change to make so residents know you’re listening to their complaints) *poor cuts of meat and varieties of fish. Tilapia and shrimp were often on the menu. Those have all but disappeared from the menu *menu planning ignores the tastes and preferences of older residents. A “healthy”/trendy meal that ends up dumped in the trash provides ZERO nutrition! * being told, “You have a full kitchen in independent living so if you don’t like it, cook your own meals.” is beyond unacceptable and came from a staff member. *the “adjustment time” to make improvements with the “new” food company has long passed. ***It’s time the staff focuses on this one area that affects each and every resident rather than social media presentation and small activities that affect a small percentage of the residents.
Provider Response
Arlene, A Retired Army Veteran
5
|
March 31, 2023
I moved here almost 5 years ago. When I was researching other facilities, The Palms was as much as $1,000 less expensive than many other IL facilities. The Staff is always trying to improve our food menus and our activities with much success. I am a military veteran and The Palms is especially good to Veterans with a special brunch the first of each month and other recognition. Our activities Director has been adding new activities on a regular basis to make living here more fun. I am glad I chose The Palms. Arlene, A Retired Army COL
Provider Response
Tanisha
1
|
March 19, 2023
Mom was at The Palms at Lake Spivey. The executive director was unengaged with the residents there. The food was horrible. The cleaning service was not satisfactory. They were half clean. When my mom moved into the facility, they did not show her around or tell her what she needed.
Provider Response
Sandy
5
|
January 4, 2023
The Palms at Lake Spivey had a gym. It wasn't a fancy one, but it was a gym that old folks could get into. It had a theater where you could bring your family in and watch movies. They allow you to have guests for up to seven days. They had a game room that had video games and a pool table, which would be huge for my dad. They also had a puzzle section. For assisted living, they'd have someone come in and check on the residents periodically. The lady that we spoke to was wonderful. They have couches throughout the facility. So, if you were walking and got tired, you could sit down comfortably. They had hometown meetings every Monday where the administrators come in and residents would ask questions. The building was only two stories, but they had an elevator. They had a swimming pool, too, and a big courtyard that you could go out and visit. They had lots of activities and they had a bus that on certain days would take you shopping and whoever wanted to go out and eat. They had an area where you could go and work and build stuff. It was a beautiful place. It was just like living in an apartment.
Provider Response
Vicki
4
|
May 15, 2022
My mother is in independent living at The Palms at Lake Spivey. They're fine. She's been living out there now for about three years. Their food is not the best. She has issues with their food. They have a new director now, so hopefully, things will start picking up. They've had issues with the transportation that they offer. COVID put a lot of strain on everything with the senior living, so they're just starting to pick back up. They have activities there that she participates in. Their rent is cheaper than the other place. She's limited on her funds. She has a two-bedroom, two-bath, but it's not near as big as the one at the other place. They have a pool, a library, a social room, a theater room, and a salon. They have trouble keeping staff. They're constantly changing staff. We have been out there for certain things and it's been fine, but she's not happy with the food. It's either cold or it's not what she likes. They have issues, but they are working on those issues. Food has always been a concern of everybody and the price keeps going up. They're cheaper than the other place, but at the other place, she would get a lot nicer apartment and a lot roomier apartment.
L. Thomas
5
|
April 28, 2022
Our Dad is in the Assisted living side and all the nurses are nice and attentive to him. His apartment is bright and airy. The staff is professional and personable.
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Services and Amenities of The Palms of Lake Spivey in Jonesboro, Georgia
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
Dining options
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Garden And Patio
About The Palms of Lake Spivey in Jonesboro, Georgia
Escape from the ordinary at Palms of Lake Spivey. Located in Jonesboro, Georgia, The Palms is just minutes from Atlanta but offers you all the luxuries you want. Spacious apartments, a calendar full of activities and a dedicated, caring staff make it easy for you to enjoy life at The Palms. Whether you are looking for Independent Living or Assisted Living, The Palms of Lake Spivey will be the place you will want to call your own.
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