The Lodge at Aspen Village

William

We really liked Aspen Village at Lost Mountain, but they only had assisted living and dementia care. My father-in-law didn't quite fit wih the people that they care for, so they couldn't take him. He had too much wrong with him. It was great, but he required more care than they could provide. It's warm, clean, and professional. The person during the tour answered all our questions.

Jim

My mom has moved into Aspen Village. It has nice appearance on the outside, and it is clean on the inside. There are lots of good staff members to help my mom with everything she needs. The dining area is nice. They serve the food well and they have a good variety. My mom has played bingo, goes to a few concerts, and goes to church on Sunday mornings. The staff members are excellent. My mom participates in everything she wants to, but I think she could be involved in more.

Tifa B

I toured Aspen and chose another memory care facility that was great to my mother. I was later forced to place her in a lease restrictive facility and since they were #2 on my list I moved mom here to there assisted living side. Not even a month in and the nurse failed to order my mom's medication causing her to relapse while also allowing my mom to out herself in danger. After being found in the nearby round about with moving cars it was discovered that she had not taken her meds in over ten days. When faced with the facts the nurse at the facility offered to give my mom medication from other patients. Mom was later placed in the hospital to stabilize her medication which was a daunting task because she had been off for so long. After a month attempting to stabilize her she was found unresponsive. She was rushed to the hospital where she never recovered. Just two months after the incident she had died. Not one call was received by Aspen checking on her while Bill's continued to come in the mail. Their initial response was simply I am sorry and that the nurse would be fired. At one point while mom was in the hospital I received a call from an insider saying how sorry she was. She stated that the medicine practices within the facility were horrible and that many residents were not getting the care they needed. The management claimed to put the residents first and short of promised to give my mom the best care. They failed while inside the facility and after. If you love your family this is not the place for them. I should have listened to the whispers in my ear telling me that they were not what they appeared. Now it's too late and my mother is gone. Don't be a victim of their show!!!

Portia

We visited Aspen Village at Lost Mountain. The staff was very pleasant when showing us around, but we didn't like the location. I think they should paint it because everything was stained and dirty. The rooms were also too small for the cost. They served three meals a day. The staff was very nice, pleasant, very cordial, and doing their job.

Ina L.

I live in Aspen Village at Lost Mountain. It's very nice, and I'm very satisfied. The sales manager's been really helpful, and the staff is just wonderful to me, and I have no complaints whatsoever. I got a 2-bedroom 2-bath facility. The food is very good, and they have a great chef. They have numerous activities and trips to different restaurants, Bingo, exercise, and a multitude of activities for the people. I have not seen anybody who has been unhappy living here.

Delores180728

Aspen Village at Lost Mountain was too big of a community for my dad. The rooms were very beautiful and big. The community seemed to be very happy. They were having cocktail hour, which I thought was so nice. The staff was excellent at making us feel very comfortable. It looked like a very exclusive place to stay. It would be a nice place for my husband and me but not for Dad.

JF000556

Aspen Village at Lost Mountain was the one I recommended to my father. I really liked it, but he chose another place. Their grounds, dining area, and whole place were super nice.

Grandmother244265

We went to Aspen Village at Lost Mountain and liked it. We thought it was really nice. The rooms were roomy, and residents had their own little apartments. They had a sitting area, bedroom, and kitchen area. We were really impressed with that. The people there were really nice and gave us a bunch of information about my mother-in-law. They offered everything that we felt that she needed, but there were more fees added to the base cost. The food that they were eating there looked very good.

Scott28

All facilities were very well-maintained and fairly new. I'd say Aspen Village opened within the last two to three years, and they had both assisted living and memory care facilities. The dining room was very laid out; it was very nice, and very well done.

Mturn

I visited the facility recently while looking for a place for my parent. It is a beautiful facility and all the staff I encountered were happy and attentive. It was very close to lunch time and I must say it smelled delicious. The apartment I was shown was very nice and felt like an upscale apartment. I plan to revisit soon and take advantage of a meal coupon I was given by the sales manager.

Vanessa8

I put my mom in an assisted living. She is at Aspen Village. I think it is a good place. She has only been there maybe a month, but so far, we are very happy with it. I found this place in the community, but it is one place that I would recommend. The rooms are excellent. It is like a small apartment. The people are very engaging. They have a coordinator, so they have something that is planned for the residents there all throughout the day, including home-baked cookies everyday. They have just things that would make the tenants there feel comfortable. I show up there everyday during their lunch times or at dinner times, and the food is excellent. They have family outings also where the families are invited to come in and have meals with them. I absolutely have no complaints. My parent is very happy with the food.

Caring4746

My husband is at Aspen Village. I just went in, and I liked what I saw and liked what I heard, so I chose them. The rooms are pretty good. They have active, assisted, and memory care. The memory care is secure.

Kim79248950

I like Aspen Village, but I think they were more independent than assisted. Once there, I took the time to try check them out as much as possible, and of course see if they met all the needs that I was looking for for my grandfather. The residents seemed to be a whole lot more independent than I think my grandfather was. The community was predominantly women, not many men. And they indicated that they didn't have a lot of men, although their male community was growing. Their rooms are great. They're brand new, so they have granite countertops, and then the space is perfect for an elderly person. It's not a huge apartment. It's enough space for what they need. It was a really nice facility. They seem to be nice people, but I didn't get to meet any of the caregivers or anybody doling out medicine.

Holly14

Aspen Village was the most impressive amongst the ones I visited. I liked everything in the facility. The layout, the way it looked from the outside to the interior, and the individual apartments inside. The rooms were very well laid out and the space was adequate. The dining room was lovely. The staff was very friendly and knowledgeable. It was all very good.

Tona Klein

Please do not be fooled by the pretty building, these people do not have the ability or experience to care for patients in memory care units. My father a 75 year old 150 pounds and use of only 1 arm was kicked out after only 4 months, didn't even have time to adjust. He had an episode with having pain in his neck and he got angry with the staff and threatened them. They sent him to ER for pain then refused to take him back, ER sent him to Peachford where Aspens didn't even go and reevaluate him, they told Peachford he was not welcome back. A simple fix would be call the dr and get him some paid meds.

Sonya3

Mom will be moving in to Aspen Village in a couple of weeks. It is very close to us and it is brand new. The staff and the rooms were very nice. I will recommend it to others.

Tallulah

This is a brand new facility in our area. Adult Daycare, Respite Care, Assisted Living, and Memory Care are available. Aspen is a beautifully appointed village-like atmosphere. I was surprised to find not one, but multiple common areas open to residents. Large windows and abundant natural light are combined with natural stone for a mountain resort feel. The staff has been courteous, helpful, and respectful dealing with our loved one and each member of our family. I am especially grateful that each resident has their own "call button" to wear.This allows residents to enjoy privacy while knowing that when needed, assistance is immediately available.