My step father has been here for a year. When I moved him in, I was PROMISED that they would notify me BEFORE they had to raise his care level and rate. Twice in the last year I was surprised when I saw the debit from the account. Not only that, I can't get anybody to call me back and tell me what his current rate actually is. The say somebody will call me back, and it never happens. That seems par for the course, though. I have requested calls from his caregivers at least 10 times over the last year, and not once have they called me. That has been especially frustrating since they were not allowing visitors. I couldn't find out how he was doing. If I would have known how this place was run, I would have found a different home.
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Reviews of The Havens at Antelope Valley
Assisted Living Reviews for The Havens at Antelope Valley
March 29, 2021
I am a friend or relative of a current/past resident
February 16, 2021
I am a friend or relative of a current/past resident
In Jan 2021, a staff member infected my father with COVID19. My father needs minimal care so I do not understand how a staff person was in his room long enough and/or unprotected enough to infect him with COVID19. How does an assisted living serving vulnerable seniors allow an infected staff member to be working in Jan 2021?
They allowed a visiting nurse into the facility who brought my father, an alcoholic, liquor and when I advised staff at the Havens, they never did no investigation.
I just had to buy my father a new mattress because his was soaked with urine. How does no one catch this in an assisted living facility?
Most emails go unanswered until I email a second, third or fourth time. It is astounding.
July 02, 2019
I am a friend or relative of a current/past resident
We chose Antelope Valley Retirement Villa for my mom, and so far our experience has been good. It's just a small community, and she is on the second floor. She has a private room, a nice-sized room and she has a big closet and a bathroom. They also have a library, dining room and a TV room, although she also has her own TV. They're beginning to organize more activities for the residents now, like bingo and arts and crafts. They have very caring and nice staff. The administrator has been in the business for many years, she's very nice and very good with my mom and in checking in with her. She talks to my mom, and they're very caring people. Their chef was trained at a culinary college, and they asked us about what my mom likes. They try to have a diverse menu, and they're also talking about different desserts they might make. They're just starting to re-organize since they have more staff and residents now.
June 20, 2018
I visited this facility
Brookdale Antelope Valley is a very nice community. We felt very comfortable and got nothing but positive feedbacks from the residents we talked to. Everybody greeted us at the door. They were extremely nice and courteous. I like the idea that they have a sufficient amount of activities for the residents. While doing the tour, they were bean tossing in one room, had a virtual bowling game going on in the next room, and somebody was on a piano doing a sing-a-long. The main staff was extremely helpful, caring, and sensitive to our questions. They have one full room that was very well kept and very nice; however, we were looking for a studio for my father-in-law.
February 14, 2018
I am a friend or relative of a current/past resident
My mother is in Brookdale Antelope Valley and likes it so far. The staff members were all very nice and knowledgeable. It's a pretty good place. The food that I had in the restaurant wasn't good, but we ordered other things on the menu that are better.
April 14, 2017
I visited this facility
Brookdale (Brookdale Antelope Valley) is very clean and beautiful. It is a gorgeous place, but their cost is high. However, they're very clean and the staff is great, very accommodating, and very generous. I loved Brookdale in the beginning because I liked the activities. They have bingo night, casino night, happy hours, fmaily night, pizza night, movie night, and days where they go out. If you want to go to a restaurant, they'll take you out to an actual restaurant. The only issue that I had was the financial part, but overall, it was a beautiful community.
March 31, 2017
I visited this facility
I liked Brookdale a lot. I really would like my mom to go there, but they didn’t take dogs. That would have been really good for us because we need someone to monitor her. The staff was very accommodating. They had my husband and my name on a table welcoming us when we got there. It was very nice. They took us on a tour. I was very happy with the visit.
March 30, 2017
I visited this facility
Brookdale Antelope Valley was similar to the other place I visited, but the parking here was less convenient. Brookdale has called me a couple of times inviting me to come to lunch. I think they do a good job. Everybody was willing to help and wanted me to move in.
November 02, 2016
I visited this facility
Brookdale was the one that helped us find a group home that we felt might work for my mom. It did not really work out with them, but they were very helpful. The staff was very helpful. They had a calendar of activities. I liked their willingness to help us after we realized that we would not be able to have our parents there. They still helped us. They came to my home and checked on my loved one. They were very helpful people.
February 24, 2016
I visited this facility
Brookdale Antelope Valley is a newer facility that looked cleaner and definitely very pleasant. The only reason why that place was not chosen was because my mother wanted to be closer to home. I have a few years yet before I qualify, but my children were already planning that I would move in to that facility! Since it was a new facility, everything seemed fresh, clean, and brand new. I would certainly recommend it to anybody I know.
February 10, 2016
I visited this facility
Mom decided she wanted to stay at Brookdale Antelope Valley. We visited the place, and she liked it a lot. It was beautiful. The rooms were pretty big. The staff was friendly, nice, and professional. The residents were happy there. We ate there, too, and they had very good food. It was right across the street from a clinic. They had tons of activities every day, seven days a week. They had bingo, bag baseball, live entertainment, happy hour, shopping excursions, and to visits to the YMCA for a slim aerobics.
February 09, 2016
I visited this facility
We loved Brookdale. We liked it a lot. They had food available. Their food, their rooms, the personnel, and everything; we loved it. The one that we liked was a one-bedroom unit. When you went in there was a kitchen there. It was a small one, and everything was miniature because you obviously got food downstairs. So it was just mainly for little things. Then, then there was a living room with the windows. Then on the right there was a bathroom, and a bedroom. Some of the people that were there said that they loved it there. The people seemed very happy. The place was well-kept. It was very clean. It had a positive atmosphere.
January 26, 2016
I visited this facility
I liked Brookdale Antelope Valley, formerly Emeritus at Lancaster, quite a lot. I liked the meals, and the way they had those set up. They had three meals a day, two standards, and a salad bar. I didn't like too much the way the rooms were laid out, but I liked their bathroom; nice large showers, and nice dressing area. Their grounds were very well-kept. They also had pets. The staff was very nice, and very helpful. He answered my questions; plus he had a lot of answers that I didn't know I would need. The residents were talking to one another. It's not a bad neighborhood by any means; they do have security 24-hours, and I like that. Once or twice a month, they have an outing to a casino or to the beach. They had a shuttle for doctor's appointments. They had scrabble, pinnacle, and quite a list of different things to do. The dining room was open all the time. You could go in whenever you wanted, sit down, and have your meal.
July 31, 2015
I visited this facility
I went to Brookdale Antelope Valley (Formerly Emeritus at Lancaster). It was clean. The staff were very nice, and the patients seemed OK. They gave us lunch. The dining area was a little room, they had a food bar, and it was a nice meal. This is a retirement home, and for what it was, it was very good. If I get to the point where I have to do something like that, I would do it there. I asked how much would it cost to have somebody help me with my medication, they said they will cost $400 a month and they have to give you all your medication, and they come and look for you -- I'm not ready for that.
June 29, 2015
I visited this facility
The people were real friendly. They invited me on Veterans Day, and they showed me the place. The food was very good. I expected it to be like a dormitory or you'll not be able to go out or do anything, but it was all different. They're great, and I would highly recommend Brookdale Antelope Valley. They showed me some of the rooms, and they were decent. They had a lot of activities going on, like on Father's day, they had a car show.
June 15, 2015
I am a friend or relative of a resident
My dad is happy in Brookdale Antelope Valley (Formerly Emeritus at Lancaster). The apartments are very nice; they are a bit small, but sufficient. The place itself is really pretty. They have a varied menu, and the food is very good. They have lots of activities. The maintenance is a little bit behind. They take a little bit of time getting to it. Other than that, it has been a very good experience. Everyone is very friendly, very nice, and very helpful. He has been there a little over a month. They have card games and computer classes. They'll take you to church if you would like on Sundays, and they take you shopping. They have cocktail hours, wine tasting, aerobics, and bingo. Today, they had children come in from the school, and they read books to the children.
June 13, 2015
I visited this facility
They were very friendly at Brookdale Antelope Valley, and when we went back with my mom, they knew who my mom was and knew about her little dog. They are very upbeat or very positive and really friendly. The rooms looked OK. The reason why I liked Brookdale over the other care facility was that they offered a small area to cook. In case for some reason you wanted to cook your own food, they have that provision there for her. You can eat anytime you wanted rather than having a set time. It was open for dining within their set parameters. I like that too because my mom doesn't always like to get up in the morning, so she can go in and have breakfast within the set time of breakfast or lunch. They have a chef that would cook you whatever you wanted on the menu, and I liked it. The other place that I went had a set time for dining. Their reason was to promote more social activities, but until you get to know everybody around you, sometimes you might want to go in at your leisure. I like Brookdale because of that also.
April 24, 2015
I am a friend or relative of a resident
My father has been in Brookdale Antelope Valley since the end of January. The staff are very friendly and very attentive. They give him his medicines and help him shower. He is in a studio. It's a one large room with a bathroom, a bed, a couch, and a couple of chairs. They can eat anytime in the dining room from 7:00 in the morning to 7:00 at night. The food is very good, and he likes it. They have lots of activities -- i.e., bingo, painting, and card games -- and they take them on trips and to the doctor. With security, they lock the doors at night.
July 19, 2014
I am a friend or relative of a resident
My sister recommended Emeritus. It had a lot of activities that we'd like to have, activities that are more for what my dad is doing. We chose them because the people over there were more active and they did more things. My dad is very independent, and the people there are a little bit more independent than where he was. The best quality that they have is the interaction and the movement around a lot of people. They have outings, pizza nights, sports nights, and billiard nights. They do yoga and arts and crafts. They have an elliptical machine, so they can actually work out the best they can. They have happy hour for them once a week, which I thought was really cool for my dad. All the questions that I had, the staff answered very well. They were very truthful about what was going on. There wasn't a smoke screen. I was offered to have a meal there three times, and I refused, but their food looked really good. My dad says it is pretty good too, so that's saying a lot. They serve three meals a day and snacks.Emeritus is wonderful. It has plenty of parking. It has a lot of carport-type parking for the residents. It is really good. I like it.
March 11, 2014
I visited this facility
The tour was very personal and positive. The hostess was informative and cheerful.
Costs for The Havens at Antelope Valley
Services and Amenities of The Havens at Antelope Valley
Costs
- All Inclusive Rent
- Entry Fee
- Fee Structure Extra: We Offer A Month To Month Rental
- Assisted Living Starting At: $2695/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Studio Apartments
Dining options
- In Room Kitchenette
- In Room Kitchens
- Dining Room Shared Meals
- Room Service For Meals
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Coffee Shop
- Party Space
- Tv Room
- Garden And Patio
- Resident Parking
- Spa
- Features Extra: Fitness Room/Gym
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Internet Enabled Rooms
- Technology Extra: Emergency Call System
Health services
- Hospice Care
- Medication Management
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Music
- Games
- Stories
- Wii Sports
- Tai Chi
- Fitness Room
- Arts And Crafts
- Activities Extra: Puzzles, Birthday Celebrations, Holiday Services
Financial guidance
- Home Sale Assistance
- Financing Advice
Guest services
- Guest Parking
- Guests At Mealtime
Languages
- English
General
- Respite Care
- Pets: Yes
Types of care
- Walking Wheelchair Assistance
- Meal Preparation
Licenses
- Licenses: Facility No. 19 7609720
- State Licenses: 197608583
About The Havens at Antelope Valley
The Havens at Antelope Valley is a senior living community located in Lancaster, California, a city with 157,604 residents that's roughly one hour north of Los Angeles. Just off State Route 14 in southern Lancaster, seniors living at The Havens at Antelope Valley can easily travel to churches, parks and nature-rich attractions, such as Prime Desert Woodland Preserve.
The Havens at Antelope Valley is a midsized assisted living facility that can host as many as 115 residents. At least one licensed nurse is always available to residents around-the-clock. Seniors with advanced care needs or recovering from injuries can receive on-campus speech, occupational or physical therapy. Medical technicians and nurses help residents recover from stage I and II wounds. The facility also offers ambulation assistance, diabetic care and behavior tracking.
All of The Havens at Antelope Valley's senior living apartments include wall-to-wall carpeting, wide windows, personally controlled HVAC systems, basic cable packages, walk-in showers and screened-in porches. The facility accommodates residents across four different floor plans in two-bedroom, one-bedroom and studio apartments. The Havens at Antelope Valley, which offers high-class dining options at every meal, makes seasonally themed dishes with in-season ingredients from local supplies daily.
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