My mom moved into Baywood Court Independent Living facility 5 years ago this month, and has been very happy with her decision to do so. She made the choice on her own after living alone in her Pleasanton home as a widow for the 5 previous years.
Baywood Court has provided a beautiful 1 bedroom apartment overlooking the courtyard pool, with safety features including emergency pull strings and electronic devices, a daily check-in system, 2 meals per day and enough activities everyday to keep my mom out of that beautiful room.
Mom has made friends and acquaintances, and maintained a zeal for life even as "senioritis" attempts to take its toll, as it does to all humans. We all grow older (it beats the alternative!), we all have some health issues. Baywood has helped me to help my mom live well, have fun and enjoy life.
Baywood's facilities staff is composed of competent, and kind gentlemen, several of whom I've had the opportunity to interact with over several years. They help above and beyond "the work order" and always with a big heart and a smile.
Baywood's administrative staff has been very helpful from the first day we walked in the doors, through today, 5 years later. I am in constant contact with the Resident Services Manager, the Assistant to The Executive Director, and the Manager of Food and Beverage, not because I require their services (often), but because they are friendly and helpful.
This week I threw Mom a birthday party, and I couldn't have done it without help from Food Services. Charlie and her staff, in particular, Mindy, helped make this little occasion for 12 become a banquet of pure elegance.
I have read all of the previous reviews on Yelp, several times each, and though I do not always disagree with some of the points made, I do disagree with the negativity I read within. I am an active part of my mom's life at Baywood. If "we" are unhappy about the food or the service, and we speak Kindly to the staff, we are very well cared for. Serving 200 meals three times per day is difficult without serving a few "Bar Mitzvah Chicken" dinners. But fortunately there are options, including soup and salad bars, and yes, kitchenette's in the apartments. The same holds true for the health center. Support your nurses and caregivers, and they will support you.
In closing I say to anyone posting reviews online, be proactive with your patient/relative and their care-giving community, and please look for the good in all people and establishments. Be helpful and kind, compliment when possible. Identify a few blemishes, but be sure to polish the pearls.
Your review is very much appreciated. The best care of our elders is always a team effort between family and the staff here at Baywood. Your devotion to her and your communication with the staff here are key to supporting us in our efforts to provide a warm, friendly, active and safe environment for your mom and every other person who lives here. Thank you so much for recognizing our efforts.