Communities in Lakeland, FL

"Savannah Court of Brandon was a clean and well-maintained place. The dining area was fine. The staff was very friendly and informative. "

"I’ve seen that there were not that many people at Lakeland Multi-purpose Senior Center, so I think they get more attention. I don’t know if my husband participates in their activities, but I got a letter from them that he does. We went there looking around. I set off to see the manager at that time, and he was eating with the people having lunch. My husband is not complaining, so it must be OK. The staff was very courteous and friendly. I had to wait for the driver to come back, and I was done with the management office, and she got me something to drink and a cookie, so they were very accommodating. They tried to make me feel good while I was waiting there. It was clean, and I was surprised that they had big tables where they were eating lunch. I could not see anything wrong with the place. I did not go in each room, but they showed me where they go to the bathroom and where they eat. It was a big place and the fact that there are not that many people I was just taken up on that. Maybe a lot of people don’t know that it is there. "

"My mom is in a small bedroom in Coventry Assisted Living. It's a converted home with 17 people. The place is kept up well. They have a nice way of distributing their medications and have all the records, as they should. The staff seems very good. My mom says breakfast is good and sometimes dinner is not too bad. In the evening, they serve sandwiches, fruits and snacks, and we are giving her some protein bars. They don't have many activities, though."

"I dont like their treatment for my mom since she was there. The supervisor needs to have more training, shes always sitting on the chair with the computer and do nothing .She is very bossy to the CNA's aside from her pet one.I hope you never put your parents or other family memeber in that place. "

"MY HUSBAND HAS BEEN GOING TO THIS FACILITY FOR MONTHS NOW DUE TO HIS ALZHEIMERS AND HE COULDNT BE HAPPIER. THEY ARE WONDERFUL WITH HIM. EVERYMORNING I DROP HIM OFF AND THEY GREET HIM BY NAME AND THAT ALWAYS MAKE ME SMILE WHEN I LEAVE KNOWING THAT HE WILL BE WELL TAKEN CARE OF DURING HIS DAILY STAY.FROM THE FIRST VISIT THEY HAVE TREATED US WITH NOTHING BUT KINDNESS.WHEN I CALL TO SPEAK TO TONYA SHE ALWAYS HELPS ME WITH ANY QUESTIONS AND SHE WILL CALL ME BACK IF SHE IS BUSY OR NOT THERE. EVERY MORNING MY HUSBAND GETS UP AND DRESSED BEFORE ME BECAUSE HE LOVES GOING HERE TO VISIT WITH HIS FRIENDS. THIS GIVES ME PEACE OF MIND EVERYDAY WHILE IM AT WORK.. I DONT HAVE TO WORRY ABOUT HIM BECAUSE I KNOW HE IS IN GREAT HANDS WITH EVERYONE THERE. "

"I would just like to take this opportunity to let you know how TRULY thankful I am for Palm Terrace Assisted Living Facility and some of their AMAZING staff! When I began the serious discussions with my mother about a possible move to an ALF I contacted and spoke with Jaretta (in admissions and marketing) who was SO kind, passionate and responsive to any and all of mine, and my mother's, questions. Jaretta was even so sweet as to let my mom see the facility a couple of times as she was making her decision. We both REALLY appreciated that. From the time my mother decided to move until the day she actually moved in Jaretta was very king to help us both with answering questions etc. in order to make moving day smooth - which it was I am happy to report. Jaretta stopped by my mother's room before leaving for the day. It also really touched my heart as well that Jaretta reached out to me the night my Mom moved it to make sure she had gotten settled? Talk about "going above and beyond your job". Just reinforced to me that my Mom was in a great place with very caring people. Since the move in and now that she has settled I have not had as many frequent phone calls etc. with Jaretta - but I know that if I had a question or needed help I could call her without hesitation. I would also like to give kudos to Melissa - the resident care director. Melissa was VERY helpful initially with getting my mother's medicines in order. And whenever I need to ask a question about a care need Melissa is always very responsive and caring and helpful! There have been a few times I have called Melissa asking her to talk with my mother about something, or to go check on her, and she has done so right away AND called me back to let me know any updates. Most recently my mom told me she wasn't feeling well so I called Melissa - who in turn sent a doctor up right away who determined she should go to the hospital. I can SO appreciate the prompt and attentive care and concern given to my mom. Again I know that if I need anything related to my mother's care I can call Melissa without hesitation. Another amazing staff member is Anisia - the activities director. Anisia is amazing with the residents! My mother absolutely adores her and spending time in the activities room coloring, socializing, etc. Anisia plans and executes a variety of activities and special events that the residents enjoy. My mom was SO excited July 4 when Anisia planned a special party that day - including some small fireworks for the residents. Talk about fun and special?!?! Anisia also makes sure that the monthly activity calendar is posted and that each resident has one. My mom use to never do any kind of exercise – but since moving in to Palm Terrace she actively participates in chair exercises which is wonderful. The activities are good for the body, mind and spirit. Palm Terrace is not only a beautiful facility, but a clean one! And I believe that the facility and all of the wonderful staff there are a direct reflection of the leadership – and that is David the administrator at Palm Terrace. It is clear that David wants to ensure the people that live there are safe, happy and cared for. If I have ever had any concern at all I know that I can speak to David and it will be handled immediately. I just cannot say enough about Palm Terrace Assisted Living Facility – I truly thank God daily for it! My mom is SO happy there! She has many friends, and can now enjoy not having to clean, cook and keep her medicines straight – as those things are now done for her. This, along with the fact that she is checked on every couple of hours – give her, and me, a tremendous peace of mind! It is a wonderful, clean and beautiful facility with very caring staff – and my Mom is blessed to be there. "