Visiting Angels - Charleston, WV South Charleston, WV

Amy B_26

I just think that they are dependable and I don't have to worry about if they are going to show up. I think that the pricing is the main thing. That is it.

Christine S_25

The agency has made my experience positive by always having someone here with my dad. I like that they are reliable, responsible, and on time. If there's a change, I'm notified ASAP through email.

Heather M_7

She just does little things around the house like changing beds, keeping up with the dishes, and sitting down with my dad. We really like the girl who came out. Her name is Misty. I feel like she cares about Misty and we appreciate having her.

FRED F

They have helped the most by coming in here and cleaning. I like their promptness and their worthiness.

Anonymous_1727350926

They are really good and nice. I think having someone there with my grandfather who talks and listens to him, which he enjoys. I would like to see better training with the staff. It's important to have friendly care and people who are going to look out for your loved one. At least with enough concern that if there are questions they know to call, which they do. I appreciate that they call immediately if there is something wrong.

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Joyce A_16

The most helpful part is the care, and they make sure he eats well. I like that the caregivers are good.

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Charlie P_1

I would recommend this agency because they were able to provide bed bound care.

George S_33

These services provide a sense of relief to the family. I like how the staff accommodates my schedule changes.

Cindy C_24

My mother is healthier because of the care that she's getting. She is able to be more aware of what's going on and she gets regular meals now. It helps take the burden off so my mom gets care, and they genuinely care about her. I met with several companies prior to starting with Visiting Angels, and we feel that we found a company that loves her as much as we do.

Rob S_3

The agency has taken care of my father, which frees up time for me. The agency has professionalism and the attention to detail is great. They care about clients.

Tony W_4

It helped her greatly. I would recommend them. They were very good.

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ROBERT W_3

The provider gives me time to rest, and he does all the duty. The agency always make sure someone's here.

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Cindy S_36

They help the most because I wasn't able to work without worrying about my mother. I knew she was well taken care of while I was at work. I like the individual care. They listen to everything that I want done.

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BERNARD S

The caregiver is good, she baths her husband. I would recommend them because we didn't know anyone else. We saw it on the TV and wanted to try it.

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Dave M

They are very proactive, and she helps me with remembering thanks. They are very professional, and they are caring.

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DOROTHY "Dotty" A

It's very helpful to have someone come. I like that they help me with meals if I need it. I like that they come visit me and take care of what they are supposed to. They are very good and kind. I never have to say anything that they have to redo.

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Rae B

He has been a real help to my husband, and most of the angels have been. The angel we have now is excellent, and some of the other angels have had quirks. The last three that we have had have been excellent girls. 98% of the time, he and his angel get along together. She can deal with his weird jokes and explain things to him.

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Lisa M_40

They go on walks. They're very personable.

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Susan W_37

They help her keep her kitchen tidy. I like that they are easy to work with and easy to get a hold of.

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Greg J_1

The most helpful part is they'll take care of her needs if the assisted living doesn't. I like that they do a good job with my mom.

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Rebecca S_14

They took a lot of the responsibility off of me. They are professional, always on time, and they cover all of our shifts.

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Todd S_7

It gives me time to get out and do things without having to worry about the care for my Dad. They are very good people. They are very kind. They are very punctual. They are always there when they say that they are going to be there.

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Native West Virginian

Top notch. Well worth the cost. Punctual. Flexible. Angela F. is a superior employee; not only cleaning, but organizing. A few sensible rules to follow. I am the client and would place a family member with Visiiting Angels in a heartbeat. I keep thinking a little angel pin would look cute on tjheir collar. I also tease them about being a "Blue Angel" cause they move so quickly.

Jane_Doe

They bailed on the primary caregiver to my grandmother because "too many people" were telling them different things. It was my mother (PCG), uncle and aunt. Mom said she still needed them who lives with grandma but the other two parties said otherwise. The other two do not have an iota of enough contact to make that decision on behalf of my grandma but my uncle is the power of attorney. Don't use them unless there is one source of contact. One dropped her, one fell asleep while on the clock and grandma couldn't wake her up (which i understand night shifts suck but I would've been immediately terminated from my job if I fell asleep while on the job), and another fed her while she was laying down. They bailed last minute several times on my mother who had to cancel her plans. But when they do show up it's on time.

Rick Scharf

I found myself, a week and a half ago, in need of someone to stay with my mother overnight after she had been released from the hospital with a possible concussion. As I live an 8-hour drive away from her, I was in a panic over what I could do when someone suggested Visiting Angels. I called and within two hours a caregiver was able to stay with my mother from 8 PM to 8 AM. What a Godsend. Special thanks to Kelly and Jessica!

Debora1

I chose to hire the services of Visiting Angels because I wanted to make sure that there was some one to accompany my mom in the afternoon. Good thing they were able to send a caregiver immediately. The caregiver made sure she ate lunch and dinner, as well as cleaned the bedroom and bathroom. She was comfortable with the caregiver.