Right at Home Snohomish County

Offers Home Care

69 Reviews
Call (425) 516-7567
Right at Home Snohomish County (425) 516-7567
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Reviews of Right at Home Snohomish County

69 Reviews Write a review

Home Care Reviews for Right at Home Snohomish County

May 30, 2019

By Margaret O

I am a current client of this provider

They are here on time, and they give me a chance to run errands and go to the Y. I know that he is being taken of well. We have been happy for the most part with the caregivers. If I need more help, it is easy to arrange for that. All around, they have been easy work with.

May 25, 2019

By Christine S

I am a current client of this provider

They've helped out by being there for us and for taking care of everything we need them to take care of. They're prompt, professional, and the quality of care is great.

April 24, 2019

By Anonymous_1815

I am a past client of this provider

I really appreciated the peri care that they provided for my loved one. They worked with our scheduling.

April 24, 2019

By Judy S_20

I am a current client of this provider

I normally only use them to help me if I have appointments. They pick me up and bring me home to stay with me. They are very nice, easy to get ahold of, and they call right back.

April 15, 2019

By David P_2

I am a current client of this provider

I would be hard pressed to stay home without the help from Right at Home. I like the caregivers that come out to help me.

March 25, 2019

By Margareta B

I am a current client of this provider

They do all the house keeping I need. They clean my house, and they do a good job. I had a little bit of a problem with they way they do billing. They bill per visit, but I would prefer if they did it monthly. It's not a major problem, though.

March 13, 2019

By Sue C

I am a current client of this provider

They bend when I can't, reach things I can't reach, and they do things I am unable to do physically. I have already recommended them to other people.

March 13, 2019

By Kim G

I am a current client of this provider

They are very cheerful. They are friendly, competent, and very professional.

February 21, 2019

By Allen W_2

I am a current client of this provider

They have made my life easier by helping me know that I have someone I can count on. I like that they are accommodating when I need someone to come and they have always provided someone for us.

January 23, 2019

By Clarice A_2

I am a current client of this provider

I am unable to clean my house anymore because of a broken hip. I have to have them come and help me. I have had them for four years and most of the girls have been really good.

January 16, 2019

By Alan K

I am a past client of this provider

They did things I couldn't do myself. The people who work for them are very good.

December 13, 2018

By William "David" G

I am a current client of this provider

They get me around and take me to doctors' appointments. They help and care, and it has been outstanding. There were no problems switching days so that I could go to see the doctor.

December 13, 2018

By Michael G_6

I am a current client of this provider

They allow her to get out and go to the gym, which she wouldn't typically do. It's nice to have someone to create better meals for her. They could have more administrative communication with us and the caregiver.

November 27, 2018

By Randy S_4

I am a current client of this provider

They take care of my dad. The people are excellent. My dad likes to do everything through the mail still and they weren't providing return envelopes for the invoices. We talked to them about it and they have been sending him an extra envelope.

November 27, 2018

By Laurie S_4

I am a current client of this provider

I was only able to barely wash my face without losing all my breath. They help me with laundry, dishes, and showers. They have been open with me. It's been great. I wouldn't be able to get as many showers as I do per week if I didn't have them.

November 09, 2018

By Nancy N

I am a current client of this provider

They provide caregivers that fit my needs so that I can go about my activities of daily living. They are very professional and responsive.

September 18, 2018

By Judy P_2

I am a current client of this provider

It keeps my sanity because I can have a day off and it allows him to see another friendly face. I like that I can leave the house without worrying about my husband.

September 18, 2018

By Marvin S

I am a current client of this provider

It is very good. Some caregivers do more than others. Some of them do more than what is listed in the program and others do the bare minimum. Their scheduling and billing department needs to improve. The schedulers sometimes call to ask if they can send a different person. Sometimes I say yes and sometimes I say no, but it seems like they don't get in touch with accounting, so I get charged extra.

July 20, 2018

By Jack W

I am a current client of this provider

They have to spend a little bit more social time with my wife and follow instructions on how to maintain the house. We have had such a change in personnel here that we have not found someone yet that is up to par. It is hard to have such turnover.

July 20, 2018

By Kim W_2

I am a current client of this provider

I want the aide to show up more often. I need the caregivers to be able to handle certain situations. They could give more consistent training with each caregiver.

May 22, 2018

By Tom a_3

I am a current client of this provider

The caregivers assist my mother with medication and food. They help with the daily stuff. I would tell someone that they do what they say they are going to do.

May 22, 2018

By Tan A

I am a current client of this provider

They are good people, and even the owners come in to get to know us. They do our scheduling, and everyone shows up for their shift. They make my life easier, and I do not have to get worried. They have very good teamwork. They are very fast and quick, and their services are the best. I tell everyone to use them.

April 26, 2018

By Penny S_1

I am a current client of this provider

They're regular. They make sure that you're taken care of. If they tell you they're going to have somebody come out, they do. They've fixed my bedding, laundry, and they clean my house. I couldn't ask for more than that.

April 16, 2018

By Beth D

I am a current client of this provider

They are excellent and have been really good for us. They have helped us so that I don't have to take my loved one out to get care for his foot or leg. Sometimes they don't call us to tell us when they are going to be here.

March 13, 2018

By Mary J

I am a current client of this provider

They seem dedicated to helping me. I have always liked the people they have sent. They are thorough, kind, and friendly. It is reassuring to know that my mother is in good hands while I am not here.

March 13, 2018

By John S

I am a past client of this provider

They have been very attentive and taken care of everything that I needed. They were critical and necessary. They helped him with his showers, did the laundry, and changed the bed.

December 11, 2017

By Becky P

I am a current client of this provider

I would recommend Right at Home because they are very thorough and compassionate. The caregivers have only come one time, but having the caregivers with my father gives me comfort knowing that Right at Home is such a good agency.

December 11, 2017

By Colleen W

I am a current client of this provider

I would say that Right at Home is responsive and flexible. My needs changed rapidly. I wanted someone to come with little care, but then I needed more care for my father, which Right at Home was able to give. Right at Home has been able to make life easier because my situation deteriorated rapidly and they helped me with what I needed. Right at Home was able to help anticipate my needs.

November 21, 2017

By Anonymous

I am a past client of this provider

I would recommend Right at Home depending on the kind of care. My husband just needed more care. I didn't feel that the service was as good as it should have been. They should have sent somebody out who was able to shower my husband. The service didn't help much. It was probably worse because I had to keep after the caregivers. I had to do more work.

November 17, 2017

By Susan L_10

I am a past client of this provider

I would tell a friend that Right at Home was timely, cordial, kind, considerate of our time, and caring of my loved one. Right at Home was flexible with the hours and very good at working with us on our needs.

November 10, 2017

By Mike P

I am a current client of this provider

I would recommend Right at Home to other people by telling them that I had a few different people from them so they would need to evaluate which workers are best. Right at Home has made my life easier because they provide everything for me so I do not need to do anything for myself.

October 24, 2017

By Anonymous_1024

I am a past client of this provider

I didn't get what I was promised. Right at Home promised me one thing and then they couldn't provide what they promised. Some of the caregivers flat out didn't do what I had specifically asked them to do. The services were helpful in case there was an emergency.
Provider Response
I am always saddened by a client departure that has not been a good fit or if we are unable to assist them in their care. We address concerns with all our clients as soon as we are notified by the client, the caregiver or a family member. After receiving the notice, if we know who the client is, we will go and sit with them and alter a care plan and talk to them. After a time, if the client is not satisfied with us, especially if we have told them that we are not a housecleaning service and our services are for light housekeeping in the home or if their personal care needs have changed to less care, we strategize with the client and their family members to find a fit. There have been some clients that are no longer a fit for our agency and even after trying to replace a caregiver, change a care plan, meet with them directly, refer them to another agency or find any other resources that could meet their needs, at some time we are unable to fulfill their needs. We are required to give 72 hours’ notice in writing unless it is a safety/emergency or a danger to a caregiver and give them a list of other agencies to try. We have at times been able to lengthen the time with the client if it is needed until they find another resource. My door is always open to my clients and caregivers alike and I am very active in the business in addressing concerns. Sincerely, Victoria L Johnston Owner/Supervisor of Direct Care Services

August 21, 2017

By Janice

I am a current client of this provider

We are using Right at Home for my parents. I have someone come in once a week. The caregiver has done a terrific and tremendous job. For one day, she comes in and makes sure that my dad has a shower and is shaved. She also does laundry and other things that my mom can't do. It has been very beneficial. My mom is not the easiest person to please, but she is very happy with the caregiver. Also, they have a website that I'm able to go into and read her notes every week. There had been a concern or two, but they called me and discussed it with me. We have the billing set up where it is automatically taken from my parents' checking account because my mom is having problem with paying bills. It is so much better. I'm extremely satisfied with Right at Home.

February 18, 2017

By MK. S.

I am a current client of this provider

Each caregiver sent out has been helpful and caring. They ask questions to assist me. They are gentle when helping me move. They are punctual and courteous.

September 29, 2016

By Warren H

I am a current client of this provider

Our caregiver was very pleasant. The people at Right at Home were always friendly and helpful.

September 27, 2016

By Charles W134258

I am a past client of this provider

All caregivers were kind, compassionate, and caring. They went the extra mile in taking care of my brother and their concern for the family.

June 10, 2016

By Naomi178657

I am a current client of this provider

The caregiver from Right at Home Snohomish County does a very good job. I don't have any complaints at all. He is on time, cordial, and courteous, and filled out his paperwork like he is supposed to. My husband really likes him, and that’s the important. He works with him. My husband loves to go for a ride, but I’m so tired and I can’t do it. The caregiver takes him wherever he wants to go; it works out wonderfully. Right at Home is great. So far, I haven’t had any problems. When I call them with a question, they’re very cordial and willing to work with me.

February 25, 2016

By Eleanor O'Kinsella

I am a current client of this provider

Each provider is helpful, considerate, good temperament, and all around excellent care.

December 30, 2015

By Joyce Driscoll

I am a current client of this provider

Caring for my husband who has Alzheimer’s is 24 hours, 7 days a week. Having Jan has been a Godsend. She is a caring compassionate person and I know he is in good hands. Finding the right fit or person for him has given me and him peace of mind and I thank you.

December 30, 2015

By DL Conner

I am a current client of this provider

They are great!!

December 29, 2015

By Reviewer12

I am a current client of this provider

They always do the best they can in providing a caregiver to meet my husband’s needs.

December 18, 2015

By J. Kingham

I am a current client of this provider

Very helpful and attentive.

December 18, 2015

By Mabel H.

I am a current client of this provider

You have bent over backwards to accommodate my idiosyncrasies, forgiving my mistakes and caring for me. Thanks so much.

December 17, 2015

By C. Hallanger

I am a past client of this provider

Right at Home does it ALL right! When we needed sudden and immediate help for our aging (and difficult!) father this summer, Right at Home provided a wide variety of high quality services and excellent, ongoing advice. We were totally supported by everyone on the staff from the owner to office staff to the care supervisor and caregivers. This team provided compassion, competence, efficiency and service which exceeded any expectations. You can't do better than this organization.

December 16, 2015

By Alfred H.

I am a current client of this provider

Very good caregiver, very friendly and good worker.

December 15, 2015

By Mrs. James G. Stewart

I am a current client of this provider

We have been very pleased with the caregivers. They are very professional and want to please.

October 28, 2015

By Anonymous115251650

I am a past client of this provider

We used Right at Home for my mom. They did a very good job. They're very prompt. If they had to send a new person, one of the directors would come with that person to make sure that they were well addressed as to what to do and to get any new information from me about changes in my mom's condition. They're very responsible, and they make sure that their caregivers knew what to do. The girls were very always prompt. They were very kind. They knew that they had to work with mom, and they were very successful doing that. They seemed to know how to work with someone that might be a little bit confused. Sometimes seniors do want to say no to strangers, particularly when it comes to helping them in the bathroom, but there's ways around that, and they seemed to know how to do that. They seemed to be better trained. They're very professional. They're easy to work with. If I had questions about the bill, I had no problem talking to them. They were very respectful, and that worked well. They did a very good job.

September 02, 2015

By Julie Simpson

I interviewed this provider

Right at Home was exactly what we needed. The men and women were all very professional , kind , caring and great to have fun our home. We would highly recommend them for caring for anyone.

March 31, 2015

By Malid Kegswald

I am a current client of this provider

The girls are very conscientiously attentive to my needs and questions. I like all of them. When I was hospitalized I know Ron and Sharon were worried about my welfare. He had my P.O.A and made a contract with R.A.N for some to check n me every day. Now, I am needing them less often usually one only.

March 27, 2015

By Julie Solleer

I am a current client of this provider

Very responsive agency. Always willing to do their best to meet your needs. The billing department has great customer relations! The caregivers thus far have been excellent.

February 27, 2015

By Maureen Roberson

I am a current client of this provider

Mom says “she did good.”. Looks like she did what was expected but nothing beyond. Left coffee pt area unclean also left ½ hr (?) early on both days.

February 27, 2015

By Gordon Gilchrist

I am a current client of this provider

Debby is a very cautious person as well as careful. She moves/transfers me carefully. Brenna is a good driver and a great dresser. She is very considerate.

December 17, 2014

By Chris103105750

I am a current client of this provider

This agency has been in our home now for over a year and are a big help. My daughter is a disabled veteran, and they have helped her maintain her dignity as a person. Her main caregiver, Amber, and her bonded immediately, and it really helps her emotionally. As a family, we love "Right At Home" and want everyone to know it.

December 09, 2014

By Julie48

I am a current client of this provider

We love Amber so much! My mom feels very comfortable with her and looks forward to their time together. Amber is so natural with her, and mom is able to relax.

November 20, 2013

By Caring73569950

I am a current client of this provider

We like the caregiver from Right at Home. He is good a match to my dad. He takes care of my dad when I need to get out of the house. The care and service are good.

June 29, 2013

By MrsEC

I am a current client of this provider

Very nice people.

May 31, 2013

By Betty24

I am a current client of this provider

Very good, very caring.

May 31, 2013

By Rodriguez

I am a current client of this provider

We were very pleased with your services and would use them again should the ocassion arise. Thank you for all you did.

March 29, 2013

By Jennifer14

I am a current client of this provider

Great response time! Victoria's team has helped grandeur where we need extra help!

March 26, 2013

By Dave7

I am a current client of this provider

Our experience has been nothing short of what Vicki promised. The service level and care from the caregivers, Dianne and Mary Jane is great. The two most important and impressive things: 1. Flexibility with the scheduling of hours. 2. Mom is comfortable with Dianne and Mary Jane. Vicki and Right at Home will be highly referred!

March 14, 2013

By R.G.H

I am a current client of this provider

Great home health Care provider! Reasonably priced. Caregiver is always on time and helps me with everything I need to live independently in my home.
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About Right at Home Snohomish County

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.


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