Right at Home Kilmarnock, VA

Offers Home Care

27 Reviews
Call (804) 315-0710
Right at Home Kilmarnock, VA (804) 315-0710
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Reviews of Right at Home Kilmarnock, VA

27 Reviews Write a review

Home Care Reviews for Right at Home Kilmarnock, VA

October 28, 2019

By Ann D_6

I am a past client of this provider

I like that the people are good at nursing. I like the quality of work.

October 10, 2019

By Harold Wayne L

I am a current client of this provider

The caregiver takes care of me. She drives my car for me and waits for me to come home. I like the individual care that they provide.

August 20, 2019

By James and Marie M

I am a current client of this provider

They send somebody who will get my father to take a shower and get changed. They need to improve their communication.

August 19, 2019

By Anonymous_2247

I am a current client of this provider

We had to change plans because they didn't show up the first day, and the second day, we had someone who wanted to leave early. There is a lack of dependability, and that is a big issue.

Provider Response

We are so sorry this happened, and I truly apologize. We have discussed the situation as a team (now that I am back from medical leave) and are reinstating procedures to make sure this does not happen again to you or any other of our valued clients. Please call us so we can listen to your experience, learn from it, and apologize in person. Respectfully, Katherine

July 29, 2019

By Charles B_8

I am a current client of this provider

He doesn't like anybody except me, but they help me around the house and get laundry for me. I was able to get out of the house. They have always been there for me, they are really nice, I don't have any worries, and I haven't had any issues with anybody.

July 18, 2019

By Larry B_11

I am a current client of this provider

They employ competent people. They were prompt and efficient, and the people they send are very caring.

June 19, 2019

By Lora C_1

I am a current client of this provider

Before I was using them, I was taking spit baths. They come on time.

May 17, 2019

By Virginia L_3

I am a current client of this provider

They adhere to meeting my little needs, as well as my larger needs and allow the person who is taking care of me constantly to get away for a while to do shopping. I like a lot of things, it depends on the person. Some of the girls are excellent and better than others.

April 11, 2019

By Anna Lou H

I am a current client of this provider

My loved one looks forward to it. They get my loved one out to do things they might not of been able to. Nothing is perfect. The caregiver my loved one has is nice and courteous.

March 13, 2019

By Martha A_6

I am a past client of this provider

At that point, I had both knees replaced and I wasn't able to do a whole lot for myself. I especially liked the person that came. She was very dependable and proactive.

February 13, 2019

By Jack C_3

I am a past client of this provider

I needed help with bathing because I couldn't do it myself. The caregiver was very nice and capable.

February 13, 2019

By Ann O

I am a current client of this provider

They have helped by giving me ideas on what to do in certain situations. I like the way that they knew what to do and how to do it.

January 16, 2019

By Bernard B_1

I am a current client of this provider

In cases of inclement weather, they call to let me know if someone doesn't show up. The caregivers ask if I need extra time to myself, so she stays a little longer. The lady who came to do the initial evaluation took time to get to know us and asked questions. She matched us with someone she thought would be a good fit.

November 08, 2018

By Majorie J

I am a past client of this provider

They helped me with the exercises, and one of them showed me how to take a shower. Everyone who came to take care of me was very good and very knowledgeable.

November 08, 2018

By Bray H

I am a current client of this provider

They take over so that I don't have quite as much responsibility. They are always on time, and they have patience. They give the services we need.

October 08, 2018

By Peggy W_3

I am a past client of this provider

The nurse would always check on my breathing to make sure I didn't get sick. They did the daily things. They were very polite, courteous, and I got along with my caregivers.

July 17, 2018

By Kathryn H

I am a current client of this provider

My caregiver helps me with my groceries and takes me to my appointments. I really like the caregiver that they have sent to me.

April 16, 2018

By Mr. M

I am a current client of this provider

Each time they've sent a new caregiver, someone comes out from the office to introduce us, and the caregivers themselves have all been spectacular. I would say that I have been very pleased with all the caregivers.

March 13, 2018

By Ann T

I am a current client of this provider

They have good help. It has really freed me up to do other things I needed to do, which is why I wanted to go with them. I don't know how I used to work and do things without the service.
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About Right at Home Kilmarnock, VA

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.


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