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Right at Home Kilmarnock, VA (CLOSED) Kilmarnock, VA

87 N. Main Street, Kilmarnock, VA 22482

(800) 558-0653

Verified Partner

4.48

(56 reviews)

Offers Home Care
Top rated on Caring.com

2020, 2021

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Reviews of Right at Home Kilmarnock, VA (CLOSED) in Kilmarnock, Virginia

4.48

(56 reviews)

    Top rated on Caring.com

    2020, 2021

    Everett W_1

    5

    February 7, 2024

    I am a current client of this provider

    They do things for me that I am no longer able to do for myself. They are very dependable, knowledgeable, and they know what they are doing.

    Mary Ann L_2

    4

    December 6, 2023

    I am a current client of this provider

    The fact that the girls are on time. I like that the girls are very good.

    Sara S_7

    5

    November 9, 2023

    I am a current client of this provider

    They came on time and were nice to my mother. They were responsive and kind to our needs.

    Marguerite H

    4

    September 8, 2023

    I am a current client of this provider

    The provider has helped me the most because my life would be less without the caregivers. I would like to see communication improved by the agency.

    Ann M_48

    5

    August 8, 2023

    I am a current client of this provider

    They all treat me good, because if not you guys would not be here I have had no problems being here, everybody treats you good.

    Marvis J

    4

    July 10, 2023

    I am a current client of this provider

    They have made her experience by having a coffee hour with her. I would like to see them improve at having more staff.

    Ed G_8

    4

    March 20, 2023

    I am a current client of this provider

    He is well taken care of by our family, but we are glad to have the extra help from Right at Home. I like that they are reliable.

    Anonymous_7001

    5

    February 3, 2023

    I am a current client of this provider

    They really help me out when I need it. I fall a lot and can't drive, and they go with me to go shopping. They are local and I have only ever had one problem with them.

    Shannon S_4

    4

    November 18, 2022

    I am a current client of this provider

    The services are just average right now. The company could give better training to the caregivers.

    Anonymous_6433

    5

    August 4, 2022

    I am a current client of this provider

    They do anything that I want them to do, they are very good to me. The caregiver is good, but I would like to do more for myself.

    Helen C_19

    4

    July 6, 2022

    I am a current client of this provider

    It makes a lot of difference to have someone else there. They provide good caregivers.

    Robert B_69

    3

    June 7, 2022

    I am a current client of this provider

    I would like to have someone that is more motivated. I have only dealt with two people and they needed more training.

    new123

    4

    April 21, 2022

    I am a current client of this provider

    Right at Home has been providing care to my parents for the past 18-months. At first it was daily care 7-days a week, but in the past months it has turned into 24/7 care. The caregivers are very professional and have a very good rapport with my parents as well as the rest of the family. They arrive on time and are very good at keeping us up to date on how our parents are doing and any changes to their health. My parents live in a very rural county so having them there has been a great help to us since most of us live at least an hour away. We are very lucky to have the wonderful and experienced caregivers for our parents!

    Jane F_3

    4

    March 3, 2022

    I am a current client of this provider

    It is certainly different. I was the caretaker for so long now the shoe is on the other foot. It has been a short time, but so far I like that most people are friendly and helpful.

    Anonymous_5679

    4

    January 21, 2022

    I am a current client of this provider

    It is a positive impact. We've only had four experiences, so we would need more. We would hope to increase socializing with people of my mom's age. We are happy so far. It is fulfilling, more than what we had previously. My mom goes to the library, the coffee hour and the people are better.

    Provider Response

    Hi, I am glad we have made a good initial impression, but I hope you will update your review now that your mom has had a chance to enjoy what we have to offer and upgrade us to 5 stars! If we aren't 5 stars yet, please call the office and talk about how we can improve. We want the best possible experience for your mom!

    bellab

    5

    November 2, 2021

    I am a past client of this provider

    Wonderful company ! Vickie was able to help me with my elderly father the very next day .Our caregiver Christine was very kind and so helpful my father really enjoyed her visits .Diann the receptionist was super friendly and helpful with rescheduling. I recommend this company and will continue using their services in the future.

    Harvey

    5

    October 17, 2021

    I am a past client of this provider

    As my father’s needs grew Right at Home was able on short notice to find staff to send to his home. Caregivers were respectful and attentive to his care.

    JeannetteJ

    5

    October 13, 2021

    I am a current client of this provider

    The ladies with Right at Home have been amazing! They really care about the client, work around schedules and provide amazing care for my grandmother!

    Lora C_1

    5

    October 6, 2021

    I am a current client of this provider

    They have really helped me out by being here and helping me. I really like that they keep in touch with us.

    Mr. Larry & Mrs Katherine B

    4

    September 27, 2021

    I am a current client of this provider

    The person they send here is really good. The problem is somewhere in the office. They get things mixed up on the bills.

    William H_17

    4

    September 16, 2021

    I am a current client of this provider

    The most helpful thing is the cooking that they do. They do what you ask them to do, they are obedient.

    George B_20

    4

    July 20, 2021

    I am a current client of this provider

    They've been here when I needed them. I don't know how they can improve. I don't have any way to answer that question.

    Patricia S_35

    5

    June 22, 2021

    I am a current client of this provider

    She helps her leave the house and gives me a break. My wife really likes the caregiver. She is really personable and helps her any way she can. She's trying to get more hours.

    William F_8

    4

    June 11, 2021

    I am a current client of this provider

    It's important to me and my wife that she helps. She does everything that my wife needs. I like the lady that I have here; she's really good.

    Provider Response

    We are glad you are happy with our services, but we want to do even better! We will give you a call soon and talk. Thank you for allowing us to help. Best, Katherine

    Patty M_8

    5

    May 11, 2021

    I am a past client of this provider

    They seemed to care, and they asked me what they could do to help. I like that they are very careful, and they smiled a lot.

    Yvonne K_5

    5

    April 26, 2021

    I am a past client of this provider

    They did anything we asked them to do. These services provide good care. I like the care and kindness of the workers.

    Anonymous_2796

    5

    April 8, 2021

    I am a current client of this provider

    They are good and do the best job they can. They are just very friendly and loving. They are nice people.

    RJ1953

    2

    March 20, 2021

    I am a past client of this provider

    Started with this company but had to switch to another in town because they kept not showing up. I know people are human but they couldn’t seem to find someone else to fill in easily.

    Anonymous_4512

    4

    February 19, 2021

    I am a current client of this provider

    It has an effect on my daily life because there are some things I couldn't do without them. It is difficult to find help and if I knew who would be coming in that would be helpful. They need to be on a schedule so that they know they are supposed to come.

    Howard W_2

    5

    February 5, 2021

    I am a current client of this provider

    The services make life easier by mainly relieving my mother of the difficulty of helping my father with his needs. It relieves a lot of stress. I would recommend them because they are responsive to our questions and concerns.

    Susie J

    3

    December 18, 2020

    I am a past client of this provider

    Sometimes there were caregivers we never wanted to come back but a few were helpful. There were only about 3 people I liked.

    Larry B_11

    5

    December 9, 2020

    I am a current client of this provider

    We can count on them to get the job done. They do my grocery shopping and they take care of my husband's needs. They clean my house for an hour. They are responsive and very pleasant people to work with.

    Drusella A

    4

    November 21, 2020

    I am a current client of this provider

    They have helped me the most by being easy to deal with. I like that they are very personable, easy to talk with, and if I ask them to do something I don't get grief.

    Agnes T

    5

    November 12, 2020

    I am a current client of this provider

    They help me with my shower and do light housework. They're very pleasant and are following through with everything they promised they would do. They're very consistent and they have lovely people who come to help me. They're very tidy.

    Betty K_5

    5

    October 26, 2020

    I am a current client of this provider

    The girl that they have sent me has been excellent. I like the luck that I have had with them.

    Nancy H_17

    4

    October 13, 2020

    I am a current client of this provider

    I totally depend on them to give me a bath and to get me up in the mornings. I don't get the same person all the time though. They needed to get the scheduling right and if somebody can't come, you shouldn't be left with no one. If someone doesn't come to help me, I have to stay in bed all day long because I can't walk and I can't get up and out on my own.

    Betty

    5

    April 16, 2020

    I am a current client of this provider

    I am very pleased with this agency.

    Anonymous_3207

    5

    January 24, 2020

    I am a current client of this provider

    They are someone I can count on. They are very pleasant.

    Wanda B_3

    4

    December 12, 2019

    I am a current client of this provider

    They help by giving her a bath. They could be more punctual. Sometimes, they are a few minutes late.

    Ann D_6

    5

    October 28, 2019

    I am a past client of this provider

    I like that the people are good at nursing. I like the quality of work.

    Harold Wayne L

    5

    October 10, 2019

    I am a current client of this provider

    The caregiver takes care of me. She drives my car for me and waits for me to come home. I like the individual care that they provide.

    James and Marie M

    4

    August 20, 2019

    I am a current client of this provider

    They send somebody who will get my father to take a shower and get changed. They need to improve their communication.

    Anonymous_2247

    1

    August 19, 2019

    I am a current client of this provider

    We had to change plans because they didn't show up the first day, and the second day, we had someone who wanted to leave early. There is a lack of dependability, and that is a big issue.

    Provider Response

    We are so sorry this happened, and I truly apologize. We have discussed the situation as a team (now that I am back from medical leave) and are reinstating procedures to make sure this does not happen again to you or any other of our valued clients. Please call us so we can listen to your experience, learn from it, and apologize in person. Respectfully, Katherine

    Charles B_8

    5

    July 29, 2019

    I am a current client of this provider

    He doesn't like anybody except me, but they help me around the house and get laundry for me. I was able to get out of the house. They have always been there for me, they are really nice, I don't have any worries, and I haven't had any issues with anybody.

    Virginia L_3

    5

    May 17, 2019

    I am a current client of this provider

    They adhere to meeting my little needs, as well as my larger needs and allow the person who is taking care of me constantly to get away for a while to do shopping. I like a lot of things, it depends on the person. Some of the girls are excellent and better than others.

    Anna Lou H

    5

    April 11, 2019

    I am a current client of this provider

    My loved one looks forward to it. They get my loved one out to do things they might not of been able to. Nothing is perfect. The caregiver my loved one has is nice and courteous.

    Martha A_6

    5

    March 13, 2019

    I am a past client of this provider

    At that point, I had both knees replaced and I wasn't able to do a whole lot for myself. I especially liked the person that came. She was very dependable and proactive.

    Jack C_3

    5

    February 14, 2019

    I am a past client of this provider

    I needed help with bathing because I couldn't do it myself. The caregiver was very nice and capable.

    Ann O

    5

    February 14, 2019

    I am a current client of this provider

    They have helped by giving me ideas on what to do in certain situations. I like the way that they knew what to do and how to do it.

    Bernard B_1

    5

    January 17, 2019

    I am a current client of this provider

    In cases of inclement weather, they call to let me know if someone doesn't show up. The caregivers ask if I need extra time to myself, so she stays a little longer. The lady who came to do the initial evaluation took time to get to know us and asked questions. She matched us with someone she thought would be a good fit.

    Majorie J

    5

    November 8, 2018

    I am a past client of this provider

    They helped me with the exercises, and one of them showed me how to take a shower. Everyone who came to take care of me was very good and very knowledgeable.

    Bray H

    5

    November 8, 2018

    I am a current client of this provider

    They take over so that I don't have quite as much responsibility. They are always on time, and they have patience. They give the services we need.

    Peggy W_3

    5

    October 8, 2018

    I am a past client of this provider

    The nurse would always check on my breathing to make sure I didn't get sick. They did the daily things. They were very polite, courteous, and I got along with my caregivers.

    Kathryn H

    5

    July 17, 2018

    I am a current client of this provider

    My caregiver helps me with my groceries and takes me to my appointments. I really like the caregiver that they have sent to me.

    Mr. M

    5

    April 16, 2018

    I am a current client of this provider

    Each time they've sent a new caregiver, someone comes out from the office to introduce us, and the caregivers themselves have all been spectacular. I would say that I have been very pleased with all the caregivers.

    Ann T

    5

    March 13, 2018

    I am a current client of this provider

    They have good help. It has really freed me up to do other things I needed to do, which is why I wanted to go with them. I don't know how I used to work and do things without the service.

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    Services and Amenities of Right at Home Kilmarnock, VA (CLOSED) in Kilmarnock, Virginia

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants

    Types of care

    • Doctor Visit Companionship
    • Light Housekeeping
    • Transfer Assistance

    About Right at Home Kilmarnock, VA (CLOSED) in Kilmarnock, Virginia

    Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.

    Custom Care Plan

    We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.

    Caregiver Training and Care Supervision

    When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.

    Map of Right at Home Kilmarnock, VA (CLOSED)

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    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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