Right at Home Kilmarnock, VA

Offers Home Care

48 Reviews
Call (804) 315-0710
Right at Home Kilmarnock, VA (804) 315-0710
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Reviews of Right at Home Kilmarnock, VA

48 Reviews Write a review

Home Care Reviews for Right at Home Kilmarnock, VA

October 17, 2021

By Harvey

I am a past client of this provider

As my father’s needs grew Right at Home was able on short notice to find staff to send to his home. Caregivers were respectful and attentive to his care.

October 13, 2021

By JeannetteJ

I am a current client of this provider

The ladies with Right at Home have been amazing! They really care about the client, work around schedules and provide amazing care for my grandmother!

October 06, 2021

By Lora C_1

I am a current client of this provider

They have really helped me out by being here and helping me. I really like that they keep in touch with us.

September 27, 2021

By Mr. Larry & Mrs Katherine B

I am a current client of this provider

The person they send here is really good. The problem is somewhere in the office. They get things mixed up on the bills.

September 16, 2021

By William H_17

I am a current client of this provider

The most helpful thing is the cooking that they do. They do what you ask them to do, they are obedient.

July 20, 2021

By George B_20

I am a current client of this provider

They've been here when I needed them. I don't know how they can improve. I don't have any way to answer that question.

June 22, 2021

By Patricia S_35

I am a current client of this provider

She helps her leave the house and gives me a break. My wife really likes the caregiver. She is really personable and helps her any way she can. She's trying to get more hours.

June 11, 2021

By William F_8

I am a current client of this provider

It's important to me and my wife that she helps. She does everything that my wife needs. I like the lady that I have here; she's really good.

Provider Response

We are glad you are happy with our services, but we want to do even better! We will give you a call soon and talk. Thank you for allowing us to help. Best, Katherine

May 11, 2021

By Patty M_8

I am a past client of this provider

They seemed to care, and they asked me what they could do to help. I like that they are very careful, and they smiled a lot.

April 26, 2021

By Yvonne K_5

I am a past client of this provider

They did anything we asked them to do. These services provide good care. I like the care and kindness of the workers.

April 08, 2021

By Anonymous_2796

I am a current client of this provider

They are good and do the best job they can. They are just very friendly and loving. They are nice people.

March 19, 2021

By RJ1953

I am a past client of this provider

Started with this company but had to switch to another in town because they kept not showing up. I know people are human but they couldn’t seem to find someone else to fill in easily.

February 18, 2021

By Anonymous_4512

I am a current client of this provider

It has an effect on my daily life because there are some things I couldn't do without them. It is difficult to find help and if I knew who would be coming in that would be helpful. They need to be on a schedule so that they know they are supposed to come.

February 05, 2021

By Howard W_2

I am a current client of this provider

The services make life easier by mainly relieving my mother of the difficulty of helping my father with his needs. It relieves a lot of stress. I would recommend them because they are responsive to our questions and concerns.

December 18, 2020

By Susie J

I am a past client of this provider

Sometimes there were caregivers we never wanted to come back but a few were helpful. There were only about 3 people I liked.

December 08, 2020

By Larry B_11

I am a current client of this provider

We can count on them to get the job done. They do my grocery shopping and they take care of my husband's needs. They clean my house for an hour. They are responsive and very pleasant people to work with.

November 21, 2020

By Drusella A

I am a current client of this provider

They have helped me the most by being easy to deal with. I like that they are very personable, easy to talk with, and if I ask them to do something I don't get grief.

November 12, 2020

By Agnes T

I am a current client of this provider

They help me with my shower and do light housework. They're very pleasant and are following through with everything they promised they would do. They're very consistent and they have lovely people who come to help me. They're very tidy.

October 26, 2020

By Betty K_5

I am a current client of this provider

The girl that they have sent me has been excellent. I like the luck that I have had with them.

October 13, 2020

By Nancy H_17

I am a current client of this provider

I totally depend on them to give me a bath and to get me up in the mornings. I don't get the same person all the time though. They needed to get the scheduling right and if somebody can't come, you shouldn't be left with no one. If someone doesn't come to help me, I have to stay in bed all day long because I can't walk and I can't get up and out on my own.

April 16, 2020

By Betty

I am a current client of this provider

I am very pleased with this agency.

January 24, 2020

By Anonymous_3207

I am a current client of this provider

They are someone I can count on. They are very pleasant.

December 11, 2019

By Wanda B_3

I am a current client of this provider

They help by giving her a bath. They could be more punctual. Sometimes, they are a few minutes late.

October 28, 2019

By Ann D_6

I am a past client of this provider

I like that the people are good at nursing. I like the quality of work.

October 10, 2019

By Harold Wayne L

I am a current client of this provider

The caregiver takes care of me. She drives my car for me and waits for me to come home. I like the individual care that they provide.

August 20, 2019

By James and Marie M

I am a current client of this provider

They send somebody who will get my father to take a shower and get changed. They need to improve their communication.

August 19, 2019

By Anonymous_2247

I am a current client of this provider

We had to change plans because they didn't show up the first day, and the second day, we had someone who wanted to leave early. There is a lack of dependability, and that is a big issue.

Provider Response

We are so sorry this happened, and I truly apologize. We have discussed the situation as a team (now that I am back from medical leave) and are reinstating procedures to make sure this does not happen again to you or any other of our valued clients. Please call us so we can listen to your experience, learn from it, and apologize in person. Respectfully, Katherine

July 29, 2019

By Charles B_8

I am a current client of this provider

He doesn't like anybody except me, but they help me around the house and get laundry for me. I was able to get out of the house. They have always been there for me, they are really nice, I don't have any worries, and I haven't had any issues with anybody.

May 17, 2019

By Virginia L_3

I am a current client of this provider

They adhere to meeting my little needs, as well as my larger needs and allow the person who is taking care of me constantly to get away for a while to do shopping. I like a lot of things, it depends on the person. Some of the girls are excellent and better than others.

April 11, 2019

By Anna Lou H

I am a current client of this provider

My loved one looks forward to it. They get my loved one out to do things they might not of been able to. Nothing is perfect. The caregiver my loved one has is nice and courteous.

March 13, 2019

By Martha A_6

I am a past client of this provider

At that point, I had both knees replaced and I wasn't able to do a whole lot for myself. I especially liked the person that came. She was very dependable and proactive.

February 13, 2019

By Jack C_3

I am a past client of this provider

I needed help with bathing because I couldn't do it myself. The caregiver was very nice and capable.

February 13, 2019

By Ann O

I am a current client of this provider

They have helped by giving me ideas on what to do in certain situations. I like the way that they knew what to do and how to do it.

January 16, 2019

By Bernard B_1

I am a current client of this provider

In cases of inclement weather, they call to let me know if someone doesn't show up. The caregivers ask if I need extra time to myself, so she stays a little longer. The lady who came to do the initial evaluation took time to get to know us and asked questions. She matched us with someone she thought would be a good fit.

November 08, 2018

By Majorie J

I am a past client of this provider

They helped me with the exercises, and one of them showed me how to take a shower. Everyone who came to take care of me was very good and very knowledgeable.

November 08, 2018

By Bray H

I am a current client of this provider

They take over so that I don't have quite as much responsibility. They are always on time, and they have patience. They give the services we need.

October 08, 2018

By Peggy W_3

I am a past client of this provider

The nurse would always check on my breathing to make sure I didn't get sick. They did the daily things. They were very polite, courteous, and I got along with my caregivers.

July 17, 2018

By Kathryn H

I am a current client of this provider

My caregiver helps me with my groceries and takes me to my appointments. I really like the caregiver that they have sent to me.

April 16, 2018

By Mr. M

I am a current client of this provider

Each time they've sent a new caregiver, someone comes out from the office to introduce us, and the caregivers themselves have all been spectacular. I would say that I have been very pleased with all the caregivers.

March 13, 2018

By Ann T

I am a current client of this provider

They have good help. It has really freed me up to do other things I needed to do, which is why I wanted to go with them. I don't know how I used to work and do things without the service.
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About Right at Home Kilmarnock, VA

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

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