BrightStar Care Greater Austin

Offers Home Care and Home Health Agencies

52 Reviews
Call (800) 973-1841
BrightStar Care Greater Austin (800) 973-1841
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Reviews of BrightStar Care Greater Austin

52 Reviews Write a review

Home Care Reviews for BrightStar Care Greater Austin

July 13, 2020

By Colette B

I am a past client of this provider

I've had frustrations but it wasn't a good experience. They could get back to me when I call. They could have called about upcoming appointments and scheduling.

June 18, 2020

By Deborah L_1

I am a current client of this provider

I don't have to leave my home to get the care that I need. I like the nurse we work with. She is reliable and skilled.

June 10, 2020

By Paul T_5

I am a current client of this provider

They have a high level of attention. The nurse is exceptional. They're always very responsive and flexible to my needs.

May 21, 2020

By Diane M_10

I am a current client of this provider

Since COVID-19 they were very careful and wore their masks and that is very important to me. I like their punctuality, how attentive they are, and if I need to reschedule they are very understanding about it.

May 14, 2020

By DB

I visited this facility

We have been happy with BrightStar Home Care Greater Austin. It's taken us a couple of caregivers to find the one we like, and the current caregiver we have we really like. And we were able to ask for her only and she's the only one we have, we were not able to do that for the other ones. We only have her 2 days a week. The caregivers really like their owner, they like who they work for, and they're very loyal to their company. They assist my mom and me with taking vital signs, and anything we need. The caregiver from BrightStar was very knowledgeable, she takes my temperature and makes sure I'm okay. She changes my sheets, and she's a worker. This is the third agency we've tried and we were not happy with the other ones. This one we like.

May 12, 2020

By Sigifredo P

I am a current client of this provider

She has taken care of me really well. I like the nurse that has been assigned to me. She goes out of her way to make sure everything is taken care of.

April 22, 2020

By James B_33

I am a current client of this provider

They can be consistent with who shows up. They can interact with us. We get different caregivers. I think some of them have been better than others. We aren't sure which ones will be here. We don't know what they will be doing each day.

April 15, 2020

By Anonymous_3625

I am a current client of this provider

They help infuse the medication that I get once a week. They should have better training on accessing veins.

March 12, 2020

By Elsa Marie R

I am a past client of this provider

They were really good. I loved the way they showed me how to work within my disability. They need to follow up after the first evaluation. We had requested a call back three times and on the third time they finally did a call back.

February 18, 2020

By Tracy M_3

I am a current client of this provider

The nurse is great. She is dependable, knowledgeable, and on time. I like their ability to communicate.

February 11, 2020

By Megan P_2

I am a current client of this provider

It allows me to get ready to get back to work from maternity leave. I like their ability to provide the same caregiver for the most part.

January 17, 2020

By Bill William T

I am a current client of this provider

He came three days a week, and he did it well. The aide I had was pretty good. He got me moving around.

January 13, 2020

By Alison E

I am a current client of this provider

They help get me all the services and supplies that I need. They work with my infusion pharmacy to make sure everything goes smoothly. I like my home health nurse. I've had complicated cases with items that weren't normally in stock, and they worked with me to get those.

December 13, 2019

By Guadalupe M_1

I am a current client of this provider

They need to be more respectable. They could get better trained caregivers.

November 18, 2019

By Steven E

I am a current client of this provider

There isn't much they could do to make my life easier. Life is complicated. They address my needs. They are efficient and easy to access. They have good staff.

November 11, 2019

By Greg V_1

I am a current client of this provider

My nurse is flexible, so if I have a conflict, she can reschedule with me. The reason I like them is because I like my nurse.

October 25, 2019

By ls123

I am a current client of this provider

Service is excellent, timely and reliable. I’m extremely happy with my experiences with Brightstar Critical Care Nursing. Nurses are superb, insurance staff is outstanding and office staff responsive. I highly recommend them.

October 14, 2019

By Michael K_7

I am a current client of this provider

The caregiver simply does everything. She is always one step ahead of me. I like the person that is giving the care. I don't know much about the agency, but they keep me informed. I get calls when there are changes, but my caregiver does a great job.

October 09, 2019

By Claudia G_1

I am a current client of this provider

Our caregiver is very capable, well trained, has a positive attitude, and is professional and close to our family. We've had a good experience with the agency, so we would recommend them. We have an outstanding caregiver who comes five days a week.

September 06, 2019

By Scott B_7

I am a current client of this provider

There is nothing in particular they could do to improve, but nobody's perfect.

August 19, 2019

By Clara G

I am a current client of this provider

They have helped me because I can't walk right now. The service is excellent. The women they have sent are very hardworking and honorable.

August 14, 2019

By Deborah F_2

I am a current client of this provider

They help build strength. They are very responsive.

July 12, 2019

By Vicki L

I am a past client of this provider

I didn't have to worry that my mom wouldn't eat dinner, and that someone was there to clean up her dinner and get her ready for bed. The agency was always willing to work with me when my mother didn't like a caregiver. They didn't make me feel bad for changing them.

June 20, 2019

By Velma L

I am a past client of this provider

If I could have the caregiver here every day, I would. It was a great help with my routine, and we'd go out walking and do all the steps. The caregiver was very friendly. They would talk about my injury. They'd tell me it's okay to just do what I can after the surgery.

May 14, 2019

By Amanda M_1

I am a current client of this provider

It's made it a lot easier for me to get out and do things, as well as have more energy. I don't feel so tired anymore. It's very easy and accessible, so I can get out of the home.

April 17, 2019

By Shantiana

I am a current client of this provider

The people looking for other people do well at following up Once in a while I have had people coming who haven't always given an introductory call.

March 20, 2019

By Bobby B_1

I am a current client of this provider

The services should be longer, especially the physical occupational therapies. They could improve the schedule and maybe just stick to a time frame.

March 08, 2019

By Brad J

I am a past client of this provider

They were fine, they had a physical and occupational therapist and helped him figure out how to do day to day tasks. I liked how everybody was really nice and worked with him well.

February 11, 2019

By Robert H_15

I am a past client of this provider

They did therapy with me. I appreciate them coming to the house because I couldn't move very much.

January 23, 2019

By Anonymous_1147

I am a current client of this provider

There's not really much of an impact. It hasn't really changed my daily routine at all. If I'm being honest, the caregiver I've had has been a sweet caregiver, but when they care for me, they are not very gentle. I can usually tolerate it fine, but with the last one, it was difficult.

January 14, 2019

By Laura K_5

I am a current client of this provider

I have a very good caregiver who stays in touch. She drains my lung twice a week. She has helped make my life so I can live it. My caregiver is wonderful and goes above and beyond. She comes when I need her.

December 14, 2018

By Fernando S

I am a past client of this provider

They took care of me. They were nice.

November 19, 2018

By Brianna R

I am a current client of this provider

They are there providing for her needs, and they have been helping her for years. The nursing is great, the flexibility is great, and I have no issues with anything.

November 08, 2018

By Teresa C_2

I am a current client of this provider

The caregivers have been very helpful. The caregivers have helped the most by being there and assisting me. They could send someone consistently instead of sending different caregivers all the time.

September 18, 2018

By Ryan A

I am a current client of this provider

They have helped me the most by helping me change my dressings. They could provide 24/7 care for me.

August 31, 2018

By Ethan C

I am a current client of this provider

The services are very important because they let us do the treatment at home instead of in the hospital.

June 28, 2018

By Shayne H

I am a current client of this provider

They have helped him by showing up when they were suppose to. I like that they are very easy to work with. They have a can-do response. The caregivers show up when they say they are going to show up.

June 27, 2018

By Miguel O

I am a current client of this provider

They give us all of the services in the house, and they make sure that all the medication and everything comes to us. When I do not have the nurse, they try to find another to cover us.

May 22, 2018

By Sarretta M

I am a current client of this provider

Knowing that someone is going to bet here to help if she needs it has been good. She fell yesterday and hit her head, and they weren't able to directly help us. One representative called back and gave us a bunch of good information and advice. They are a good company, but they seem to have trouble with consistency and sending the same caregiver.

April 11, 2018

By Anonymous

I am a current client of this provider

I've had some issues with the office and caregivers, but they're being resolved. I have to have help for things like getting dressed.

March 19, 2018

By Catherine M_6

I am a current client of this provider

They seem to care for me and are invested in my recovery process. They have made a dramatic impact on my life because I was barely able to do things for myself, except I still walk with a cane. The physical therapy process has helped me to be able to maneuver around my home and the occupational therapy has helped me to do things in alternative ways.

December 14, 2017

By David V

I am a current client of this provider

BrightStar Care is responsive and attentive to questions and requests. BrightStar Care's services provide therapy in my home so that I don't have to travel for it.

December 07, 2017

By David M

I am a current client of this provider

I would recommend BrightStar Care because they are always on time, reliable, knowledgeable, and if I have any questions, I can call them. They work well with me. If my loved one didn't have the services, we would have to go out and go to a facility. It's not easy for us to be able to do that. I have back problems, and so there's not a lot I can do to help my husband with his mobility.

September 19, 2017

By Ernest S

I am a current client of this provider

BrightStar Care is efficient. BrightStar Care made it pretty easy for me.
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Home Health Reviews for BrightStar Care Greater Austin


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