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Home Instead - Cookeville, Crossville, and the Upper Cumberland, TN

708 E 10th St, Cookeville, TN 38501

(800) 558-0653

Verified Partner

4.9

(11 reviews)

Offers Home Care

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Reviews of Home Instead - Cookeville, Crossville, and the Upper Cumberland, TN in Cookeville, Tennessee

4.9

(11 reviews)

    John C CSV

    5

    December 12, 2020

    I am a current client of this provider

    I am most impressed with their Fast, Responsive Scheduling Change Requests when things arise.... Their consistent Professional Friendly Attitude... makes all the difference!They treat you like they want to keep you as a client.. Client is #1 and that makes them #1 to me!Their follow-up and follow-through is outstanding! They have all treated me right, from the personnel that work in my home, to the office staff and management. Definitely worth an eleven but the scale only goes to ten! --- John C

    Larrystransport

    5

    March 19, 2020

    Other

    Not every one is the same. Can not speak for them but the woman we have come in twice a week and every other weekend goes well beyond of what she is being paid. That is her nature as a person. I believe every one should be like her. But most do not go beyond there pay scale. There self limiting to what there willing to do for there clients. Can not say that about our home aid. She is wonderful.

    smalsu

    5

    March 20, 2019

    I am a current client of this provider

    Home Instead and Holly are AWESOME! We have been clients for 7 years and they continue to take care of mom. I would highly recommend them!

    ljas

    5

    December 19, 2018

    I am a current client of this provider

    The caregivers from home instead have been very caring and helpful. They are willing to do whatever is needed that is within their capability to do. They arrive on time. The caregivers have been very personable and caring. They have helped with personal care, light housekeeping, and respite care. The office personnel have been very willing to work with us when we have had to adjust our schedule!

    1karebear

    4

    December 5, 2018

    I am a current client of this provider

    I wish I wish I had known that they do not provide any kind of Transportation even if you need to run for errands They can do the errands for you But they cannot take you to say your bank They do however allow their people to do errands for you Like picking up a few groceries prescriptions Stuff like that Interactions with the caregivers is pretty good they are very nice easy to talk to most of them I haven't had any issues with anyone They've also been pretty positive about the suggestion of some kind of transportation for The clients For errands shopping doctor's appointments

    J. C.

    5

    November 28, 2018

    I am a current client of this provider

    Excellent management and responsive staff to meet your home health needs.

    mgrosklaus

    5

    September 29, 2018

    I am a past client of this provider

    We had over the years used other Caregiving Companies. I found Home Instead to be very professional in their approach to everything they did. They always made sure there was a trained person there to care for my Wife. Even during bad winter weather they did whatever was needed to help me out. They also treated their caregivers well, and because of that we had a very stable group that came to my home. Would gladly recommend them to anyone needing this type of service.

    SPhillips

    5

    September 19, 2018

    I am a current client of this provider

    Home Instead provided visitation and limited care for my mom while she was in Assisted Living. Holly (our care giver) is AMAZING! She took mom out to eat, picked up meds, and most of all provided companionship. As mom's ALZ disease got worse, she was moved to Limited Memory and we insist on keeping Holly. She still sees Mom twice a week. She has become part of our family and Mom loves her so. Thank you to Home Instead and Holly for supporting our family when we needed you the most!

    naturegirl4

    5

    February 27, 2018

    I am a current client of this provider

    Home Instead currently provides caretakers for my mother who has dementia. She was very much opposed to the thought of people coming into our home to care for her while I'm at work. As soon as they started coming she changed her mind. Mom has loved every one of the caretakers, and so have I. In fact, she is always a bit sad on weekends when they aren't here!!!! The caretakers have all been so attentive to both my mom's needs and mine. They take care of mom and help me keep up with laundry and general housekeeping as it pertains to my mom. I have a large dog and they even take care of letting her in and out when needed. The office staff at Home Instead is always very professional and so friendly. Anytime I call I'm always treated like my needs are their top priority, and never like its a burden. I honestly do not have a single complaint about this company. They have meet and exceeded my expectations, and I am so thankful for them. They make keeping my mom at home doable. No price can be put on that.

    pamintn

    5

    May 29, 2017

    I am a past client of this provider

    I am very happy with the help we received. I only wish we had started sooner. Abigail was wonderful and took initiative to help with things I didn't think to ask her to do.

    JenniLea

    5

    December 6, 2013

    I am a current client of this provider

    Absolutely the best home care provider in the Upper Cumberland! Their caregivers have done a great job taking care of my mom and dad. Thank you Home Instead!!

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    Services and Amenities of Home Instead - Cookeville, Crossville, and the Upper Cumberland, TN in Cookeville, Tennessee

    Agency Type

    • Full Service Agency
    • Agency Extra: Each Home Instead franchise office is independently owned and operated.

    Range of services

    • Companion Care
    • Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About Home Instead - Cookeville, Crossville, and the Upper Cumberland, TN in Cookeville, Tennessee

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.

    Transportation

    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.

    Companionship

    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Cookeville, Crossville, and the Upper Cumberland, TN

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