Home Instead - Cookeville, Crossville, and the Upper Cumberland, TN
708 E 10th St, Cookeville, TN 38501
(800) 558-0653
Verified Partner
4.9
(11 reviews)
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Reviews of Home Instead - Cookeville, Crossville, and the Upper Cumberland, TN in Cookeville, Tennessee
4.9
(11 reviews)
John C CSV
5
|
December 12, 2020
I am most impressed with their Fast, Responsive Scheduling Change Requests when things arise.... Their consistent Professional Friendly Attitude... makes all the difference!They treat you like they want to keep you as a client.. Client is #1 and that makes them #1 to me!Their follow-up and follow-through is outstanding! They have all treated me right, from the personnel that work in my home, to the office staff and management. Definitely worth an eleven but the scale only goes to ten! --- John C
Larrystransport
5
|
March 19, 2020
Not every one is the same. Can not speak for them but the woman we have come in twice a week and every other weekend goes well beyond of what she is being paid. That is her nature as a person. I believe every one should be like her. But most do not go beyond there pay scale. There self limiting to what there willing to do for there clients. Can not say that about our home aid. She is wonderful.
smalsu
5
|
March 20, 2019
Home Instead and Holly are AWESOME! We have been clients for 7 years and they continue to take care of mom. I would highly recommend them!
ljas
5
|
December 19, 2018
The caregivers from home instead have been very caring and helpful. They are willing to do whatever is needed that is within their capability to do. They arrive on time. The caregivers have been very personable and caring. They have helped with personal care, light housekeeping, and respite care. The office personnel have been very willing to work with us when we have had to adjust our schedule!
1karebear
4
|
December 5, 2018
I wish I wish I had known that they do not provide any kind of Transportation even if you need to run for errands They can do the errands for you But they cannot take you to say your bank They do however allow their people to do errands for you Like picking up a few groceries prescriptions Stuff like that Interactions with the caregivers is pretty good they are very nice easy to talk to most of them I haven't had any issues with anyone They've also been pretty positive about the suggestion of some kind of transportation for The clients For errands shopping doctor's appointments
J. C.
5
|
November 28, 2018
Excellent management and responsive staff to meet your home health needs.
mgrosklaus
5
|
September 29, 2018
We had over the years used other Caregiving Companies. I found Home Instead to be very professional in their approach to everything they did. They always made sure there was a trained person there to care for my Wife. Even during bad winter weather they did whatever was needed to help me out. They also treated their caregivers well, and because of that we had a very stable group that came to my home. Would gladly recommend them to anyone needing this type of service.
SPhillips
5
|
September 19, 2018
Home Instead provided visitation and limited care for my mom while she was in Assisted Living. Holly (our care giver) is AMAZING! She took mom out to eat, picked up meds, and most of all provided companionship. As mom's ALZ disease got worse, she was moved to Limited Memory and we insist on keeping Holly. She still sees Mom twice a week. She has become part of our family and Mom loves her so. Thank you to Home Instead and Holly for supporting our family when we needed you the most!
naturegirl4
5
|
February 27, 2018
Home Instead currently provides caretakers for my mother who has dementia. She was very much opposed to the thought of people coming into our home to care for her while I'm at work. As soon as they started coming she changed her mind. Mom has loved every one of the caretakers, and so have I. In fact, she is always a bit sad on weekends when they aren't here!!!! The caretakers have all been so attentive to both my mom's needs and mine. They take care of mom and help me keep up with laundry and general housekeeping as it pertains to my mom. I have a large dog and they even take care of letting her in and out when needed. The office staff at Home Instead is always very professional and so friendly. Anytime I call I'm always treated like my needs are their top priority, and never like its a burden. I honestly do not have a single complaint about this company. They have meet and exceeded my expectations, and I am so thankful for them. They make keeping my mom at home doable. No price can be put on that.
pamintn
5
|
May 29, 2017
I am very happy with the help we received. I only wish we had started sooner. Abigail was wonderful and took initiative to help with things I didn't think to ask her to do.
JenniLea
5
|
December 6, 2013
Absolutely the best home care provider in the Upper Cumberland! Their caregivers have done a great job taking care of my mom and dad. Thank you Home Instead!!
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Services and Amenities of Home Instead - Cookeville, Crossville, and the Upper Cumberland, TN in Cookeville, Tennessee
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
Care Management Services
- Residency Confirmation
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
About Home Instead - Cookeville, Crossville, and the Upper Cumberland, TN in Cookeville, Tennessee
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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