I have been using Right at Home for 2 years now on a regular basis to care for my wife, who is bedridden with MS. Their care providers have always been punctual, courteous and professional. I recommend them wholeheartedly.
Right at Home West Pittsburgh
Offers Home Care
5 Reviews
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(800) 973-1841
Reviews of Right at Home West Pittsburgh
Home Care Reviews for Right at Home West Pittsburgh
February 05, 2020
I am a current client of this provider
August 27, 2019
I am a past client of this provider
My mom did not feel comfortable about having a different caregiver bathing her every day. We were told they would assign one or two caregivers regularly but after a week, there was always someone new. My mom could not connect with her caregiver or even remember who she was.
Provider Response
Thank you for taking the time to send us a review. We apologize for your experience with us. This will allow us to improve our procedures in the future. We regret that we did not live up to your expectations with your mom. We are constantly striving to provide the best care in our community and will continue to do so. Warmest Regards, Jim Stevens
April 13, 2019
I am a current client of this provider
Jim S. and his entire staff score 1,000% in my book. He goes out of his way to make sure his clients and those in need of caregiving services like me, are well taken care of and feel important and loved. They feel like family. We came from out of town for surgery, and I feel safe and happy.
August 16, 2018
I am a current client of this provider
We have been so appreciative and grateful of your services to my mother and father during our difficult times.
November 06, 2016
I am a past client of this provider
All I needed Right at Home for was to have a sitter -- someone to stay with my mother whenever I would go out. I didn’t have them do any additional work like housekeeping, and they didn’t have to bathe her. They basically just sat with her while I was out. They would get her up and help her to go to the bathroom, get her something to eat if she was hungry, and they were here when they were supposed to be. They maintained the schedule that I had asked for and did a really nice job.
About Right at Home West Pittsburgh
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
