Right at Home Wilmington, NC

Offers Home Care

113 Reviews
Call (910) 427-5623
Right at Home Wilmington, NC (910) 427-5623
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Reviews of Right at Home Wilmington, NC

113 Reviews Write a review

Home Care Reviews for Right at Home Wilmington, NC

June 22, 2021

By Anonymous_4957

I am a current client of this provider

The service is very significant. They bring her joy everyday. They have very good caregivers and they are very sensitive to their clients needs.

June 14, 2021

By Trey M

I am a current client of this provider

They save me a lot of time and effort. I like that they I can get a hold of them.

June 14, 2021

By Heike S

I am a current client of this provider

They have been flexible and provided support to the family as well as the person being cared for. I feel like they are responsible and they try to find a good fit for the client and caregiver.

May 19, 2021

By Tony M_2

I am a past client of this provider

They have really helped by just being here and getting her ready for the day. They were there when she passed out and they got her to the hospital. I like that the portal they have.

May 07, 2021

By Sharon J_4

I am a current client of this provider

They are helpful because it gives the other caregivers a break. I would like them to be better at initiating engagement with Rochelle.

April 23, 2021

By Terry H_9

I am a current client of this provider

It's given us some relief in order for us to have time to do the things we need to do. Sometimes it takes a while for them to get back to you when you're scheduling for someone to come.

April 07, 2021

By Linda A_17

I am a past client of this provider

The caregiver that we had was very nice. The services were very useful for me. I liked that they were personable.

April 06, 2021

By Joan W_14

I am a current client of this provider

I'm not in the area and I have to trust them. They do what they can when they can. The patient is difficult and they struggle with staffing. They're doing well with what they have. It depends on the patient. Sometimes the client won't let them in.

March 11, 2021

By Dwight H_2

I am a current client of this provider

They wash and fold my clothes. They get to know you personally. It is more than just a job. They have a caring nature.

March 11, 2021

By Mary J_35

I am a past client of this provider

They were only here for a few days, and it could have been better. I wouldn't have changed anything though because they did the best they could. They were very helpful. My husband just wouldn't let them stay. They were very polite.

March 08, 2021

By Jill S_4

I am a current client of this provider

The main service we have them for is the showering for my mother. My mother likes the woman that helps her shower.

March 03, 2021

By Elizabeth M_23

I am a current client of this provider

They take out my garbage when they come. They do my laundry for me and are doing a nice job.

February 19, 2021

By Lee B_7

I am a current client of this provider

They make life easier by helping Dot with personal needs. I have already recommended them to other people. They are attentive.

February 16, 2021

By Carol P_7

I am a current client of this provider

They always come to help me. They come and help me get into bed at night.

February 12, 2021

By SMidkiff

I am a current client of this provider

I was pleasantly surprised with the compassion and care we received from the very first phone calls with Lacy and Jennifer. What a blessing to have such kindness extended to our family during our time of need. We were looking for temporary respite care for the primary care giver for Mom. They delivered a wonderful service to our family. I highly recommend Right at Home for your Respite Care needs!

February 03, 2021

By Bernice G_2

I am a current client of this provider

They got me a care worker that meets our needs. They are very friendly and very nice when they are here.

December 17, 2020

By Jack F_2

I am a past client of this provider

She was brand new and we were learning together. She just needed to learn what to do.

December 17, 2020

By Dennis G_10

I am a past client of this provider

They were willing to work with me anytime I needed to change the schedule. The owner was very attentive to my needs and her staff.

December 14, 2020

By Linda H_37

I am a current client of this provider

I know they take care of her and I don't have to worry. They also call me frequently to give me updates. They take great care of her and they keep in touch with me on what's going on.

December 09, 2020

By Roy M_3

I am a current client of this provider

I can't even get a nap because she's always telling me to take my meds. I would like to get rid of the home care agency. They keep getting into all my stuff.

December 04, 2020

By Karen S_27

I am a current client of this provider

They help her get a shower. Everyone they have sent is friendly and helpful. My parents really like them.

November 13, 2020

By Larry C_9

I am a past client of this provider

They would take care of me when going to the restroom and they helped cook meals for me. They came by and checked on me and made sure everything was alright and came and sat with me.

November 13, 2020

By Grace P_1

I am a past client of this provider

I did not use for daily services, just for a ride to and from my surgery. However, they did a great job and if I need any further help, I would definitely call them. They really responded to my needs, were nice and accommodating. There was no hassle whatsoever. My driver was very nice and helpful.

November 09, 2020

By Mary G_23

I am a current client of this provider

It has been a big help to me. They have been very helpful overall.

October 08, 2020

By Carolyn R_9

I am a current client of this provider

She helps me take a bath. Right now I am still not allowed in the tub because of the fall risk. I am very happy with whom I have with me. She is wonderful. I don't really have any complaints.

October 08, 2020

By Ruth B_15

I am a current client of this provider

We've gone through a lot of different caregivers that have not been up to standard. I like that we had to the change the schedule, and they work with us.

October 08, 2020

By Jacqueline J_1

I am a past client of this provider

The services provided me a break from caregiving. The office staff was wonderful about staffing when I needed someone.

September 22, 2020

By Anonymous_2234

I am a current client of this provider

It has made a huge difference in my quality of life. It gets my mom out of the house and gives me some free time. They really try to provide quality care.

September 16, 2020

By Vicki C_3

I am a current client of this provider

They specialize the care for her. They provide human interaction. I like their response time.

July 29, 2020

By Peggy H_6

I am a past client of this provider

My loved one needed more care than Right at Home could give. They were not comfortable dealing with my loved one. It took two caregivers to assist my loved one, so it wasn't a good fit.

July 24, 2020

By Gerard M

I am a current client of this provider

They give her care that I couldn't do. They're easy to get a hold of, easy to work with.

July 20, 2020

By Maxine U_1

I am a past client of this provider

I really didn't see a whole lot of difference. They were supposed to help him with a bath, but that was all that they did. They could have improved on the time.

July 15, 2020

By Mary T_11

I am a current client of this provider

They check up on her. Whatever she needs helps with, they are able to do. I'm not sure if they are actually coming to help her. There seems to be a communication break down. She says they don't come some days.

July 09, 2020

By Anonymous_3865

I am a current client of this provider

The most helpful part is that the caregivers are easy to work with. I like that they are friendly.

March 20, 2020

By Anonymous_1252

I am a past client of this provider

I don't know what I would have done without them. They had just wonderful caregivers. I was able to compare them with other agencies and Right at Home had more competent caregivers than other agencies.

March 12, 2020

By Denise R_3

I am a current client of this provider

They socialize with him and clean him. I can't seem to get enough people to take care of him in his facility. Sunday mornings, there is no one to take care of him.

February 21, 2020

By Pamela E_1

I am a past client of this provider

They did what they could do. They were very helpful. I appreciated the services.

February 20, 2020

By Anne D_7

I am a past client of this provider

It's nice to know there are still good people in the world and I found that in all the ladies that I met. They made me feel comfortable, and made me feel like they knew me which was very important.

February 12, 2020

By Rose Q

I am a past client of this provider

I don't think I could have done it without them. They were so wonderful to me even in emergencies. They were super.

February 06, 2020

By Molly E

I am a current client of this provider

Sometimes they recommend things to me. They are very patient with me and I like them.

February 06, 2020

By Susan N_5

I am a past client of this provider

They allowed me to get some sleep while they were here overnight. I think their billing could be improved, that was an issue for me, not the care.

January 21, 2020

By Herman D

I am a current client of this provider

She was not taking her medications and they are making sure that they take care of that now. They time their visits to make sure they work with her schedule. They do a really great job with my aunt. She loves them to death and I think they feel the same way about her.

January 21, 2020

By Anonymous_3114

I am a current client of this provider

My husband likes to go to McDonald's everyday, and they take him so that I don't have to do it. I need more communication from the agency itself. When I have worked with other agencies, they have come out on a regular basis to look at the plan of care and see if anything needs to be adjusted.

January 09, 2020

By Erin S_4

I am a past client of this provider

It gave me security knowing that they were being taken care of. I also got to know all the caregivers, and they kept me informed about what was going on. My daughter's mother-in-law and I told her about Right at Home. The caregivers are caring and do what they are supposed to do. I was always able to go online see exactly who was with them and when they checked in and out.

December 21, 2019

By Berta T

I am a current client of this provider

They help me get in and out of the shower. I would recommend them.

December 17, 2019

By Susanne B

I am a past client of this provider

They were absolutely needed, especially at night. They would make sure that he didn't get out of bed. They would help him go to the bathroom. They are very professionally organized. They respond to what we need, and they are always available.

December 16, 2019

By Majorie "Marie" H

I am a past client of this provider

They were friendly. There is not much they could do to improve. Their average aide is pretty good. They did what they were supposed to do.

December 09, 2019

By Bob W_12

I am a past client of this provider

It did not affect my life that much because it was just a ride. They were here on time, waited for me while I was having the colonoscopy, and then drove me home.

December 07, 2019

By Cindy C_6

I am a current client of this provider

It gave me the chance to get out of the house, and my mom had someone to be with her. There was one girl who came over who I just loved.

November 22, 2019

By Cindy T_2

I am a current client of this provider

It usually does make a big difference. I am at work all day, so having them is great. From what I have heard, they are generally pretty good.

November 18, 2019

By Paul P_2

I am a current client of this provider

I don't have to worry about my mother or get her lunch because of the services. I like the girl the agency has sent because she's really good and conscientious.

November 12, 2019

By Taylor B

I am a current client of this provider

We know my mom is in good hands, and we get feedback on the portal. I like that the staff are caring and can tell it is not just a job.

November 12, 2019

By Dolly M

I am a past client of this provider

They just helped him exercise and walk as long as he could. They were very dependable.

November 07, 2019

By Nancy W_13

I am a current client of this provider

The young man has early stages of Alzheimer's, but they have as good of an impact as is probably possible. They respond quickly to any needs or changes. They are also very professional and caring.

October 28, 2019

By Denise W_1

I am a current client of this provider

The owner has taken a personal interest to check in with my mother and take her to some activities in her building. The owner of the agency has been happy to talk with me and follow up.

October 23, 2019

By Erin S_3

I am a current client of this provider

They've turned my loved one's life around. I'm in a different city, so it's good to know that the caregivers will check on my loved one and get them ready for the day. They have a website so that I can see the notes the caregivers leave. They are very caring, and they work with me every day. They help me with appointments and adjusting the schedule.

October 21, 2019

By Lisa M_14

I am a current client of this provider

The agency does a good job, and they take good care of me. They do whatever I want or need. The agency is accommodating and acts like they know what they're doing.

October 16, 2019

By Lori D_6

I am a current client of this provider

She can handle his personality wonderfully. She takes on everything that my dad needs.

October 10, 2019

By Mickelene "Mickey" S

I am a past client of this provider

They helped me by being there when they were supposed to be there and doing what they're supposed to do. They were kind, sweet, and caring.

October 08, 2019

By Anonymous_2617

I am a past client of this provider

They helped the most by fixing food for me during that first week I needed them. I probably wouldn't recommend them. I would like the care of their caregivers to improve. I found it very upsetting that this woman was having to do so much work. My care was fine.

September 25, 2019

By Lisa M_12

I am a current client of this provider

It's been a huge help, and it's really improved their quality of life. My parents really like the lady that comes to take care of them. They've been really responsive when we've called the office. After the first week or so, they called to see how things are going. I appreciate that they follow up. They've been really good.

September 23, 2019

By Stephen S_13

I am a current client of this provider

The change isn't easy on my father. They can have the same people come regularly. There's a lot of change in the staff, which I'm told is standard in the industry. We've been with them a year, and we've had 8 or 9 girls.

September 12, 2019

By Joan S_23

I am a past client of this provider

My mom only had someone come out once a week to take her out. They were very friendly and kind to my mother.

August 23, 2019

By Craig W_1

I am a past client of this provider

I was pretty much on the recliner sofa for 24 hours a day. I didn't have to get up and go to the kitchen and show them where everything was. I needed some help. The few ladies that came in were very good. They had to make meals.

August 23, 2019

By Helen K_5

I am a current client of this provider

They help her the most by making Helen comfortable and by giving her confidence. I like the representative that they sent out, and the quality of care.

August 22, 2019

By Sharon K_5

I am a past client of this provider

They were there for him if he needed anything. They would fix him a sandwich or sit with him. They take very good care of my husband, and he likes them.

August 14, 2019

By Anonymous_2379

I am a past client of this provider

It was very necessary because when I first got home, I couldn't even dress myself. If I wanted to shower, I needed them. They were reliable.

July 25, 2019

By Don B_4

I am a current client of this provider

They are not really here enough to make a big difference. My loved one is very hard to work with in terms of making a difference. One of the providers from Right at Home has been one of the only ones to get him in the shower. I would definitely recommend them because they are very coordinated.

July 12, 2019

By Betty-Sue K

I am a past client of this provider

They gave me comfort that my mother was well taken care of while I was not around. They made me feel that they were personally involved in the care of my mother and had our best interests at heart. They were more like a family member than just someone working there.

July 12, 2019

By Cam M

I am a current client of this provider

I can get up, go to the bathroom, and bathe now. They are friendly, patient, and right here for me.

June 17, 2019

By Theressa R

I am a past client of this provider

They replaced a trusted friend in picking me up after shoulder surgery. They were professional, prompt, kind, and had knowledge of the situation.

June 17, 2019

By Carlotta S_1

I am a current client of this provider

It's the only way my husband and I can get some time together. They arrive on time and they are responsible with what they do.

June 17, 2019

By Ruth F_6

I am a current client of this provider

They only come every other week. They could provide more communication. So far, I have had two gentlemen. I like them both. One time I was expecting someone. He took on a full-time job. No one let me know that he was not coming.

June 17, 2019

By Janice C_2

I am a current client of this provider

They're helpful because they give my mother a shower, and she isn't able to do it herself. With my health issues, I can't do it. They could have a little more communication with me. I would like to be informed about things. They've changed up a lot of people and I would like to know when people change because my mother has problems with her short-term memory. I would like to know what caregiver is coming.

May 31, 2019

By NormaGene D

I am a past client of this provider

Their presence was the most helpful so we could continue with what we needed to do. I liked the communication and timeliness.

May 29, 2019

By Sabra L

I am a current client of this provider

They are my arms and legs. I like that they are very dependable, and they work with me very well.

May 22, 2019

By Theresa B_5

I am a current client of this provider

They make my life a whole lot easier because I need help with using the bathroom. They're right there and they know what to do. They're willing to help, they're extremely friendly, and they don't talk about their other clients. They're extremely professional.

April 25, 2019

By Anonymous_297

I am a past client of this provider

I couldn't put a price on it. It gave me an escape for 4 hours. I liked the care of the caregivers because they are just awesome.

April 25, 2019

By Sally W_1

I am a current client of this provider

It makes my life easier because my dad is taken care of. When they get me the right caregivers, the care is outstanding.

April 09, 2019

By Mardi A

I am a current client of this provider

They give me a break every week when they come. I've been very happy. The caregiver that they send is very sweet and caring. She is prompt, which is good.

April 09, 2019

By Cathy O_1

I am a current client of this provider

It has been pleasant, positive, and encouraging. I like the person that is the administrator. I can get in contact with them immediately. I don't even have to call. I can text them, which makes it feel very personal so I can get answers quickly.

April 09, 2019

By Luke J

I am a past client of this provider

Some people don't like being cared for, but the caregiver was spot on and always were there to answer questions. The owner was very personable, and the people that came over were nice.

April 09, 2019

By Christine D_3

I am a current client of this provider

The services keep my loved one happy. They are easy to work with.

March 20, 2019

By Anonymous_1647

I am a past client of this provider

They picked me up and took me to an appointment and took me home. The little interaction I had was excellent. They did exactly what I needed.

March 15, 2019

By Martha I

I am a current client of this provider

I'm beginning to feel better about myself because my caregiver helps me with getting dressed. There were days when I couldn't even get my socks on. My caregiver is very polite and kind. She has a good heart, and she has helped me out a lot.

February 27, 2019

By Beverly B_7

I am a past client of this provider

They helped me with everything, not one specific thing. Whatever I needed, they helped with. I like the caregivers that came. They did a good job.

February 25, 2019

By Sheryle B

I am a past client of this provider

The services helped me the most by providing companionship. I liked that they were very prompt; everyone showed up when they were supposed to. The caregivers were very kind and I felt safe. They took care of my needs well, and they were reliable.

February 25, 2019

By Anonymous_1509

I am a past client of this provider

There was one caregiver that my loved one loved and they made a huge difference in their day. My loved one appreciated them. Part of the problem was that some of the caregivers did not show up.

February 15, 2019

By Lois P_4

I am a current client of this provider

I have been able to go out of my house more. My caregiver knows what to do and will go do it.

February 12, 2019

By Thomas B_5

I am a current client of this provider

They help me with taking care of medicine. They are doing pretty well, but they could touch up on some things. I would like to sit down and talk to somebody about these things.

December 19, 2018

By Elyse B

I am a current client of this provider

She comes periodically, and we use them as a respite for us. It's great to have that service so that we can go out. I really love the caregiver they sent.

December 13, 2018

By Jennifer R_1

I am a current client of this provider

I wish I could have her for more than one day a week. My caregiver is awesome and caring and attentive.

October 30, 2018

By Linda S_16

I am a current client of this provider

They have given me freedom. They are reliable, and they are wonderful people.

October 11, 2018

By Kathy J_3

I am a current client of this provider

They are taking such good care of my mother. It has made everything easy. They are very compassionate, helpful, and they give me a lot of feedback. They have been just wonderful.

September 28, 2018

By Michele H_2

I am a past client of this provider

Her caregiver was great, wonderful, and kind. The caregiver was great and helped her with all of the tasks that she needed help with. They were very receptive and there was good communication.

September 28, 2018

By Earlene C

I am a current client of this provider

She is just helping me with my bath. They are highly respectable to their clients, and they are very caring.

September 27, 2018

By Lynn M

I am a current client of this provider

A greater impact would be an increase of staff members to accommodate last minute needs. Right at Home does a great job matching caregivers to clients and goes above and beyond to meet our needs.

August 28, 2018

By Michael K

I am a past client of this provider

I just moved my father into my home a few months ago, so everything changed. The impact was major because I actually had some help. They provided a good service. The only thing that was difficult was that Right at Home was not in the same city, so we had trouble with the caregivers making the commute. They would be late or they would leave early.

August 13, 2018

By Dan K

I am a current client of this provider

I call on them when needed. It is outstanding how they truly care about my loved one and I. They go out of their way to accommodate our needs.

July 13, 2018

By Barbara P_18

I am a past client of this provider

Short-term, it had a good impact on his quality of living. They are dependable and they are good about checking in with the family. They made sure that we were satisfied with the services.

April 11, 2018

By Vincent C

I am a past client of this provider

The caregiver that came was wonderful and we had a wonderful experience with them. When we need them again we will call them up. I couldn't do it with out them. They took care of my husband and I can't anymore.

March 21, 2018

By Cheryl C

I am a current client of this provider

They take me where I like to go without any questions. They do what I ask them to do. It's made a big difference. I live in assisted living, and there's a lot of places I can't go because they don't have a van. I have my own and they take me to certain places.

April 29, 2017

By MargaretMitsock

Other

I reached out to Right at Home in Wilmington to ask for assistance for a patient who I was treating for physical therapy in the triangle. The individual was dependent and in hospice care, this trip was very important to him and his family. Jennifer at RAH could not have been more sympathetic and supportive of their changing needs. Aside of providing the care requested they coordinated with hospice to provide the necessary equipment. They went above and beyond my best expectations. My goal was to find the best for this dear patient and that is what I got. I highly recommend this company, and will certainly recommend them in the future.

February 13, 2017

By cldaustin

I am a current client of this provider

I'd like to offer a very positive review for Jennifer and Ashley of Right at Home in Wilmington, NC. My father has Alzheimer's and many of the associated challenges (both for me --his daughter--as live-in caregiver--and any in-home, third-party assistance.). Right at Home has been incredibly professional, provided quite good communication, and ensures unusually thoughtful, careful, and responsive staffing for in-home care a couple of times a week (to give me a break). Jennifer and Ashley LISTEN and have provided one of the best caregivers/experiences I've tried within the past year. Unlike a few other providers for home healthcare and continuing help, they work to match needs, personality profiles, etc. (Rather than the more typical, "here is a "body" for this week/day or the next, ever-changing staff, and last-minute scheduling/staffing changes.). Regretfully, our current "helper" must take some time off for personal reasons. Jennifer and Ashley are working to not only provide a suitable replacement, but they are having the replacement "shadow" our current caregiver. They are aware we will have to see how my dad interacts with a female vs male caregiver. I realize this has been a long review, but I believe these guys deserve a more in-depth review than most "one-size-fits-all" providers.

February 08, 2017

By Rae M.

I am a current client of this provider

I'm very pleased with the care that my 94 year old mother is receiving from Right At Home Wilmington. My mother suffers from dementia and had a very difficult transition to a new memory care facility when it was necessary to move her from Ohio to North Carolina. The initial facility didn't work out and Right At Home came into the picture when she had to move a second time within 2 weeks to a different facility. They are initially providing 24 hour companion care to assist the facility staff in helping her adjust to another new home and I plan to continue to use their services in a reduced capacity even after she is settled. The owner, Jennifer, and her staff have taken a very personal approach to the care they provide, treating her with respect and love. I live an hour away and in so many ways they have gone above and beyond my expectations from having a beautiful bouquet of flowers in her room on move in day to actually taking her laundry home and washing it when the facility's dryer broke and her laundry backed up. In addition they serve as my 'eyes and ears ' since I am not able to be there on a daily basis. I am very pleased with the individual caregivers that have been assigned to my mother. Jennifer has taken great care in selecting companions of varying ages that truly have a calling to work with not only the elderly, but especially with those suffering with dementia. The caregivers understand the disease, are able to see beyond the difficult behavior it causes and connect with the person my mother really is. In addition the owner has made it clear that she is available whenever I need to touch base even on weekends. During a very difficult time for me and my mother; God provided Right At Home Wilmington in answer to my prayers.
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About Right at Home Wilmington, NC

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

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Right at Home Wilmington, NC

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