Right at Home North Shore Long Island

Offers Home Care

57 Reviews
Call (516) 243-8444
Right at Home North Shore Long Island (516) 243-8444
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Reviews of Right at Home North Shore Long Island

57 Reviews Write a review

Home Care Reviews for Right at Home North Shore Long Island

March 05, 2019

By Pauline G_2

I am a past client of this provider

They could have done what they were supposed to do. I didn't like the care that I was receiving.

February 27, 2019

By Cynthia W_2

I am a past client of this provider

In her case, I don't think it made much of a difference. There was nothing they could have done. I like the fact that they had the Family Room where you could go online and see in real time who was coming that day. I liked that you could schedule tasks if you wanted to.

February 05, 2019

By Margaret J_3

I am a current client of this provider

They could be more helpful with the housework and making her lunch. Some of the girls are not too willing to stay in the room to do the therapy. When they are done, they are asleep.

February 05, 2019

By Anonymous

I am a current client of this provider

They do everything I need when they come. They help with cleaning, particularly with cleaning the floor. I've recommended them already. I've never had any problems with the company or their services. Everything with their services has gone smoothly.

January 23, 2019

By Ina R_3

I am a current client of this provider

They have taken a big load off of my shoulders. I like how they have very good quality aides to take care of my wife.

January 07, 2019

By Barbara L_17

I am a past client of this provider

The beginning was rough with them constantly calling us. They could not handle the dementia, but then they got some aides that could handle her. I had some really bad aides at the beginning, but then we got some good ones that were great. It is hard in the whole industry, to keep good aides, as well.

December 22, 2018

By Debra H_1

I am a current client of this provider

They are a compassionate companion for my loved one. They have good communication and are good at getting the aides.

November 29, 2018

By Anonymous_883

I am a past client of this provider

It was no break for me like it was supposed to be. It was not helpful for me when I had to redo everything. There was always something I needed to fix after they left.

November 12, 2018

By Diana P_1

I am a past client of this provider

When we needed them, they were available. They were very reliable.

November 12, 2018

By Patricia W

I am a current client of this provider

The caregiver does laundry and cooking for us, and it makes things easier for us. We are very happy with what they are doing for us. I would tell a friend how good they are doing. We are very happy with the caregiver we have.

November 02, 2018

By Grayce F_1

I am a current client of this provider

They try to send me people that are compatible. I think that they are always trying their best.

October 26, 2018

By Utta K

I am a current client of this provider

They are always available in the event that something happens and the regular aide isn't able to come in. They offer pretty good care.

October 23, 2018

By Janine (

I am a current client of this provider

My loved one wouldn't be able to stay in the house if she didn't have the services. The services are customized to the client.

October 11, 2018

By Marie P_1

I am a past client of this provider

The caregiver stayed overnight and my grandfather slept the whole night. They was very quick turnaround. They were quick to respond and they were very understanding.

October 11, 2018

By Virginia L_1

I am a current client of this provider

I wouldn't be able to manage without them. Right at Home can always get someone to come in.

October 08, 2018

By Stephen F

I am a past client of this provider

They helped her with her bathing. They are the best home help aide service that I am aware of.

October 05, 2018

By Clara M_1

I am a current client of this provider

It helps me because one of my problems was being able to go to church on Sundays, and the person that comes on Sunday always comes on time and it allows me to go to church. I would tell they are responsible, and if they have problems coming they have a good back.

October 04, 2018

By Gertrude S

I am a past client of this provider

It saved me. I am not able to be here, and they were here. They were dependable.

October 02, 2018

By Miriam N

I am a current client of this provider

They help me take care of myself. They don't get in my way. When I need somebody, they look into the people that I want and match that. They wouldn't just send anybody. If I don't like somebody, they will change the person. I have to relate to somebody that takes care of me.

October 02, 2018

By Anna F_1

I am a past client of this provider

They were very helpful for me. The coordination of the aides had some miscommunication.

September 21, 2018

By Anonymous_135

I am a past client of this provider

They should have provided better aides. They need to be more qualified and more experienced. They should really interview the aides better.

September 06, 2018

By Donald W_3

I am a current client of this provider

The caregiver does the laundry for us which that is very good, and the caregiver is a very nice person. There is nothing but good service.

September 06, 2018

By Fay G

I am a current client of this provider

I couldn't do anything if I didn't have them here. I would say that the aide I have is the best.

August 03, 2018

By Peter O

I am a current client of this provider

I am old myself and I need someone to take care of my husband. The provider is good and anytime I give them a call, they help me out. Also, the aide is thorough.

August 01, 2018

By Nathan L

I am a past client of this provider

It hardly had an impact. They should have stuck with one caregiver. They should have classes to teach aides what to do with clients. They kept sending me different aides all the time. The caregivers didn't know about Dementia, and they were too young. They didn't know what they were doing. I was doing all the work because they couldn't interact with my loved one.

July 24, 2018

By Joel L

I am a past client of this provider

They could have had a greater attention to detail. They're very efficient and dependable.

July 18, 2018

By Madelyn G

I am a current client of this provider

Everything has been made easier. I can't walk too well, so she does everything for me that I can't do. Everything has been wonderful. I have had a wonderful woman taking care of me.

July 18, 2018

By Diana S_6

I am a current client of this provider

I do not like when they charge me for the miles when taking me to the doctor. The woman that is taking care of me is wonderful. She is caring and I am very happy with them.

July 13, 2018

By Dominick R

I am a past client of this provider

They comforted me by walking with a smile. Everything was so wonderful. They did everything. Honestly, I couldn't think of anything better that they could have done.

July 05, 2018

By Kathy P_7

I am a current client of this provider

It has enabled me to keep my dad at home. Without their care, I wouldn't be able to do that. They are very efficient, and they are accessible. If there's a schedule change, they let me know, and I can access the schedule online.

May 16, 2018

By Socrates S

I am a current client of this provider

They provided well trained individuals. The services met, if not surpassed, our expectations.

May 03, 2017

By Mary161182

I am a past client of this provider

Right at Home took care of my mom in my home until she was too ill to stay home. They always did their best to match an aide to my mother's needs and her personality. They were always very helpful in aiding me in getting services for mom and steering me to the right people. I would highly recommend them.

December 30, 2015

By Reviewer46

I am a current client of this provider

The care givers assigned to our mom are outstanding, professional, reliable and caring. The office team, especially Nancy and Melissa are responsive and work very hard to ensure our mom receives great care that match her needs and also her personality.

December 30, 2015

By Reviewer19

I am a current client of this provider

Right at Home deals with anxious families, sick, infirm, and frightened patients. Sandy and Phil's compassion and expertise were evident from the start. They have made it possible to keep our mother in her home at 100! They really care! They have NEVER let us down. We see them as family.

December 30, 2015

By Elizabeth Waslin

I am a current client of this provider

Right at Home has been very kind to me by tailoring caretaker for hours to my needs. Rose comes to help me get out to the stores a few times a week. I feel that I am out with an old friend. I am very grateful to Right at Home.

December 18, 2015

By Jeanne S.

I am a current client of this provider

Cherie is an exceptional caregiver. She is kind, attentive and fun loving.

December 15, 2015

By Loretta G.

I am a current client of this provider

My ninety-eight year old father is being cared for by home health aides employed by Right at Home. My dad's quality of life is greatly improved by the wonderful care and assistance given to him by these HHAs. We have coverage for my dad during the daytime hours: twelve-hour shift, seven days a week. Each morning he is bathed, dressed, and placed in his wheelchair to start a new day. The HHAs show great concern and compassion for my dad's daily needs. In addition to my dad's companions, the office and nursing staffs are very professional, helpful, and courtesy. My siblings and I are very pleased with the services provided by Right at Home - this agency has assisted us enormously.

October 25, 2015

By MM2

I am a current client of this provider

It has been great working with Melissa, who has carefully addressed my evolving scheduling needs. The caregivers that helped me the most were Kientay, Sarah, Becky and Luna. I also had help from Daryl. All of these ladies were patient, professional, prompt and most of all, supportive listeners. Their superb communication skills helped my recovery immensely.

October 25, 2015

By happycustomer2

I am a past client of this provider

Right at Home was able to provide us help for my mother-in-law on very short notice. The care givers they provided were exceptional. Although we only needed to use their services for a short time, we couldn't have been happier with the services. If we ever need help again, without hestitation I would contact Right at Home and would recommend them to my friends and family.

September 30, 2015

By Virginia48

I am a current client of this provider

We are very happy with Right at Home. The owners Phil and Sandy are both wonderful They have been so helpful. Also, we love our live-in aides.

August 26, 2015

By Sal Cavallaro

I am a current client of this provider

Right at home provides excellent service.

August 12, 2015

By MINDAAAY01

I am a past client of this provider

RIGHT AT HOME WAS A GREAT SERVICE FOR WHEN I WAS UNABLE TO BE THERE FOR MY FAMILY MEMBER. THEY MATCHED PERFECTLY TO HER PERSONALITY AND IT FELT LIKE A FAMILY MEMBER WAS WITH HER. I WOULD USE THEM AGAIN IN A HEART BEAT AND RECOMMEND THEM FOR ANYONE WHO NEEDS AN AIDE FOR PART TIME OR FULL TIME.

June 23, 2015

By eveningflower

I am a friend or relative of a resident

Phil and Sandy are the best -- kind, compassionate, responsive, and highly recommended. Office staff is great too.

December 23, 2013

By Arnold5

I am a current client of this provider

Everyone at Right at Home has been helpful and easy to work with. The assistance goven to my father was instrumental in giving me the time and peace of mind to arrange his move into an assisted living residence.

October 18, 2013

By Bill, Trish, Brie, and Fiona

I am a current client of this provider

Evelyne embodies kindness and caring, and she has made this experience better than we could ever have imagined. She exemplifies that true great home healthcare starts with the heart. She has brought compassion and caring with her every day. My mother's wish was to stay in her home, and having Evelyne in our family makes this possible. Our family thinks she should be caregiver of the year!

April 20, 2013

By Donald5

I am a current client of this provider

Excellent. Helped with problems caused by weather.

August 13, 2012

By caring6261

I am a current client of this provider

The price is a little higher than most other places, but it's better in the end because you don't have any limited number of hours a week. There at Right at Home they can do hours at a flat rate. Mother and father are both comfortable with the new caregiver. It probably took them like 3 weeks for the second person. Well, we fired the first one out. It was a decision that we had to make because the first caregiver was too old and she was limited with what she could do. We just requested a change for someone younger. The new one is absolutely nurturing and attentive. She's responsive and they like her and so far, so good. What I really like about the agency is the number of hours that they can do. My mother and father both can't afford those heavy prices charged per hour by other agencies and that would probably end up doing more hours in the end. So, this one is something practical for what both my parents need. We are comfortable with the caregiver. We're very happy and satisfied with the service that we're getting.

March 14, 2012

By jack.waslin

I am a past client of this provider

Choosing Right at Home was perhaps the best decision we ever made for our family. When my elderly father's health was becoming too much for my mother to deal with we needed help. The Right at Home caretakers stepped in and stepped up right away. For 15 months my father was able to live in the comfort of his own home without the worries of ever burdensome daily tasks.

From companionship to cooking to light housework or traveling to doctor's appointments, Right at Home did it all. Ownership, management and caretakers were all concerned and involved. We felt the love and were impressed with the level the Right at Home employees were able to relate to my father. They kept him engaged, healthy and happy.

When his time was done at age 92 he left this world comfortably while sleeping in his own bed. The way he wanted to go. My family has great piece of mind knowing we gave him the best help available. We highly recommend Right at Home for your family, too.

February 01, 2012

By Jaspen

I am a current client of this provider

I have researched several senior at-home care providers in the North Shore area ...and so far the staff at "Right At Home" seems quite comprehensive, diligent, organized and dedicated.
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About Right at Home North Shore Long Island

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.


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