It really helped me get the time to do what I needed to do.
A couple of aides were not the best, but they tried to match them. A couple of the aides were not as qualified as I would have liked them to be.
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Reviews of Right at Home Montville, NJ
Home Care Reviews for Right at Home Montville, NJ
September 11, 2019
I am a past client of this provider
August 13, 2019
I am a past client of this provider
I needed someone at the memory care place where my dad was because I couldn't be there with him, and I knew the agency would be reliable.
The lady from the office was excellent because she worked hard to schedule someone. My dad had sores, and I needed coverage for him. The agency made it happen.
July 10, 2019
I am a current client of this provider
Charlie fought in Vietnam. He flew for 20 years. He was not injured there. He is now wheelchair bound. The reason I have this company come in is on an overnight basis so I can spend 1 night a month with my daughter to have a girl's night. They just need to be his company and chat and check on him.
I like that they never disappoint me. They are right on time. They let me have their number so I can call while I am out to find out how things are going.
June 14, 2019
I am a current client of this provider
They answer calls right away. They are there when I need them, and they provide great quality care.
They are dependable, and the quality of service is great.
May 10, 2019
I am a current client of this provider
They have added a professional opinion about how my mother is doing.
I mainly like the caregiver they have assigned. She was an excellent choice.
April 04, 2019
I am a current client of this provider
They've been able to help do some of the daily things like grocery shopping and cleaning the house.
I think they should be able to track and monitor things in a written form for someone else to see. I'm not always there so it would be nice to have a log of things that were done and concerns that they have.
March 07, 2019
I am a current client of this provider
They have helped her by keeping her company.
I like that the aide is personable and is on the ball. All of our needs are taken care of. I had just referred them the other day to someone in my town.
January 11, 2019
I am a past client of this provider
Some of the people were great and some weren't.
November 07, 2018
I am a past client of this provider
The provider helped us by taking good physical care of my love one so she wasn't a problem with the unit she was living in. She was having some hygiene issues that the staff was able to address on a daily basis.
The particular people we dealt with were very responsive, as well as the caregivers. We love the open form of communication that was proved.
October 04, 2018
I am a current client of this provider
I think she needs more care, but it's not Right at Home's fault.
I think that the caregiver is a doll and the other one is outstanding.
July 06, 2018
I am a current client of this provider
There flexibility has helped me not to worry because I know that he is being taking care off.
I like the staff because they listen to what I need to get done with my dad.
April 11, 2018
I am a current client of this provider
I haven't met anyone at Right at Home who isn't nice. There's a peace of mind that someone is here.
March 07, 2018
I am a current client of this provider
The caregivers are wonderful. They provide her with some stability, companionship, and guidance.
January 11, 2018
I am a current client of this provider
A lot of the problems I've had with Right at Home. Currently things are stable but my parents have dementia are not happy about having caregivers. I requested Right at Home send only a couple different caregivers but Right at Home often sent many different people and didn't always let me know when they changed caregivers. My parents are not easy to care for, but they do need to have a consistent caregiver. Whenever my parents had a new caregiver I had to go over and help them get used to the new person. The first full time caregiver wasn't a good fit, and the second caregiver left to go home after just a few weeks. The current caregiver has been here three weeks and she has been very good with my parents so far. I am on pins and needles as to whether this will be a stable caregiver.
December 06, 2017
I am a current client of this provider
I would tell someone that Right at Home is very attentive and that their caregivers are very good. Having someone here eases my life because without Right at Home I would be a 24/7 caregiver.
November 08, 2017
I am a current client of this provider
Most of the people at Right at Home are very caring. Right at Home is helpful with everything that I do because I have a weak heart.
October 17, 2017
I am a current client of this provider
I have used other services, but none are like Right at Home, Montville. They are wonderful, just great.
October 15, 2017
I am a past client of this provider
Every employee was super helpful. They really went above and beyond for us. Our Aide Maurise was just awesome. My mom loved her, as did we!
July 26, 2017
I am a past client of this provider
I needed some temporary help with my mom ... ray robin and Maureen were so helpful and answered my 1000's of questions and my many many changes that needed to happen .. thank you right at home for being there with great aids that put my moms and my minds at ease...
July 14, 2017
I am a current client of this provider
Right at Home is very good to me. I can't get around much, so Right at Home has helped a lot in me getting around the house.
March 11, 2017
I am a past client of this provider
I would rate owner Ray 6 stars if I could. He always responded very promptly to calls & emails, no matter the time of day. He worked with me finding solutions to difficult situations, like the time my mother was left in the ER at 2:00 a.m. He as was reasonable and flexible, honest and easy to work with. He "got" my Mom and dealt with her quirks. I had to lower this to 4 stars because not all of the aides worked out well for us. It might have been because they were weekend only, not having the time to build much connection with Mom. Nothing horrible, just some who weren't very engaged or attentive.
March 01, 2017
I am a past client of this provider
Was very satisfied with the service. We had 2 different girls and both were wonderful with dad. Had Luisa D and Maura.
I think there is a 4 hour minimum if I remember right. Could have used some days of a shorter shift but all in all it was worth it.
February 28, 2017
I am a past client of this provider
Ray and his staff were very kind and quick to respond for our sudden need for care in our home. Everything was set up quickly and staff very professional during a very difficult time for our family. I would recommend them to friends.
February 28, 2017
I am a current client of this provider
After many years of searching for the right aid to matchup with my mother I came upon Right at Home. Immediately I felt that this is the right agency. From the owner, to the office staff, to the nurses, to the aids, they are committed to helping families in need.
Kim,my mother’s aid, has the patience of a Saint and a heart of gold. Mom recently was hospitalized and Kim was at the hospital every day with mom filling in her shift. This allowed our family to be able to do our jobs and not worry about if Mom was being taken care of properly. Kim was an advocate for our Mom when we couldn’t be and, in my book, that’s family, not just an aid.
So, if you are looking for a reliable, compassionate agency to take care of your loved one don’t skip over Right at Home.
August 31, 2016
I am a past client of this provider
We hired 4 hourly and/or 24/7 health care professionals. All were well trained, compassionate, and provided the necessary caring environment well above and beyond what was expected. If asked, I would strongly recommend this provider to others in need of their services.
About Right at Home Montville, NJ
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
