Home Instead - Springfield, MO

Offers Home Care

25 Reviews
Call (866) 936-1978
Home Instead - Springfield, MO (866) 936-1978

Reviews of Home Instead - Springfield, MO

25 Reviews Write a review

Home Care Reviews for Home Instead - Springfield, MO

September 18, 2018

By Cathy

I am a past client of this provider

Although we only used Home Instead for a short time before my mother-in-law passed, I cannot say enough good things about the help and encouragement we received. The caregivers were wonderful and knew just what to say and do. I highly recommend Home Instead.

September 08, 2017

By Jeanette

I am a current client of this provider

Amazing personal care. A genuine, palpable concern for clients and their families. Went several extra miles when father had medical emergency (broken hip) and I was in MASS and people stayed with my mother with ALZ, until I could get there.

May 24, 2017

By ryan-s

I am a current client of this provider

Very quick response to issues, good follow through and communication, I would highly recommend this company.

April 30, 2017

By ireview

I am a current client of this provider

Chris B., Carmen and Home Instead staff have been exemplary. Professional, attentive and caring.

February 17, 2017

By Mary Jane287537

I am a current client of this provider

Your company was tops! Everyone that came to help me was so helpful and caring, and friendly too! Thank you so much!

November 09, 2016

By Jp240sxe


Everyone is so nice and helpful. They understand the situation you are in. They are great!

October 05, 2016

By Already in Use

I am a past client of this provider

Marlene was great to work with. She worked extremely hard and tried to please.

September 15, 2016

By kwhittaker

I am a past client of this provider

I only have high praises for Home Instead Senior Health Care. The support we received from the Administration and staff was amazing. They always went above and beyond to provide excellent staffing and care. Any issues were immediately taken care of. Not only were they there to care and protect my mother, but they were also available for guidance and support. emotionally. The Care takers always made Mom feel special and really spoiled her at times. I am so touched that they have continued to visit her and send prayers our way. I will definitely refer Home Instead Senior care to others.

December 16, 2015

By Charles B.

I am a past client of this provider

Management (Chris), supervision/admin (Becky) and staff provided professional and effective care. Much appreciation!

April 29, 2015

By Renate Heistermann

I am a current client of this provider

My husband and I are very happy with the care we are getting through Home Instead. All the caretakers are friendly and very caring and doing an excellent job. Bettina and all the once come we love them dearly.

March 24, 2015

By mmsimpso

I am a past client of this provider

We hired caregivers for my father. They were well matched, exactly what we were looking for. The caregivers were kind, compassionate and professional. Wonderful experience.

March 20, 2015

By Penny Goodwin

I am a friend or relative of a resident

We have a caregiver for my father. My father really enjoys Donna's visits, she cleans well and heats his meals. He is always in a good mood with & after visits. At the office, Becky is always easy to reach and is always helpful for scheduling and duty changes.

March 11, 2015

By Dauphin

I am a past client of this provider

I had a major accident at work. When I came home after over a month in hospital and rehab, I had Home Instead workers to help with my care. From day one, I could not have asked for anyone more friendly, compassionate, knowledgeable and concerned about my recovery.

November 28, 2014

By Pat102309650

I am a current client of this provider

After trying several home care services, we have finally found the best! The caring staff are always kind, courteous, and respectful to our mother. It is such a relief to know mom's needs will be met, and Home Instead has been very intuitive about her wants. She is in such capable and willing hands. We are very appreciative of the caregivers as well as office staff. We are lucky to use Home Instead!

November 28, 2014

By Nancy102305650

I am a current client of this provider

My criteria for a companion were followed. When she was ill, they sent a suitable replacement.

October 31, 2014

By Pam36

I am a past client of this provider

We have used Home Instead for the past two years to allow my 90 yr. old father to continue living in his home. The staff (Becky in the office) and Teena (the home assistant) have treated him with dignity and were professional, helpful, and caring. We would recommend Home Instead to others.

May 15, 2014

By L. McCune

I am a past client of this provider

Home Instead has cared for our family member with great care and concern. The staff is extremely caring and becomes familiar with what makes the client the most comfortable and relaxed in their own home. We would recommend Home Instead to families that want to keep their loved one at home and well cared for.
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About Home Instead - Springfield, MO


Home Instead is a non-medical provider of personal care, companionship, meal preparation, light housekeeping, medication reminders, errands, incidental transportation and even Alzheimer's and dementia care. Our CAREGivers encourage, assist, and stimulate our clients in a variety of activities that improve their quality of life and help them maintain their independence. All of these services allow a senior to stay HOME INSTEAD for a longer period of time.

Home Instead - Caregiver Skills

Safety training on home safety, avoiding injury and falls, preventing strain and pain, safety in the kitchen, cautious cleaning, safe driving, outdoor safety hazards, and disease protection and prevention.

Basic training on emergency situations including stroke, falls and fractures and sudden illness, communication tips including communicating to those with dementia or Alzheimer's, activities for seniors to engage in, mealtime preparations, housekeeping tips, signs of abuse, and tips on reducing caregiver stress.

Advanced training on understanding senior illnesses and conditions, depression in seniors, caregiver stress, in-home exercise for older adults, making mealtime fun, communication tips with the senior, their family, and the caregiver's franchise office.

Activity training including reminiscing activities, modifying activities, activities in facilities, adapting activities for those with impairments, different types of engaging activities for older adults such as gardening, mind builders, and crafts and hobbies, and getting a senior involved in the community in places like senior centers, worship services, volunteering and errands.

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Services and Amenities of Home Instead - Springfield, MO

Agency Type

  • Full Service Agency
  • Agency Extra: Each Home Instead Franchise Office Is Independently Owned And Operated.

Range of services

  • Companion Care
  • Range Of Services Extra: Hospice Support, Alzheimer's And Other Dementias Care, Chronic Conditions

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance


  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Residency Confirmation
  • Drug Screening


  • Continual Training

Training Areas

  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Training Areas Extra: The Aging Process, Building Relationships, Alzheimer's Or Other Dementias Care

Payment details

  • Payroll Provided For Caregivers


  • Bonded And Insured
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Home Instead - Springfield, MO

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