(800) 558-0653

Home Instead - Berlin, MD

10031 Old Ocean City Blvd, Berlin, MD 21811

(800) 558-0653

Verified Partner


(13 reviews)

Offers Home Care

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Reviews of Home Instead - Berlin, MD in Berlin, Maryland


(13 reviews)

    Rose Rich


    November 17, 2021

    I am a current client of this provider

    Always concerned about clients safety and welfare. Excellent!

    joanne massey


    February 20, 2021

    I am a current client of this provider

    My caregiver is so professional and totally Focused on my needs. She solves any problems or questions I have and speaks on my behalf .

    H and S


    May 23, 2019

    I am a current client of this provider

    great personal care



    March 20, 2019

    I am a current client of this provider

    Very professional; helpful and proficient, Very happy with their services,

    Jill Ram


    March 17, 2019

    I am a current client of this provider

    We have worked with Home Instead for both parents. Every single person who has worked with our family is outstanding - Caring, compassionate and knowledgeable. We couldn't have coped with our parents' illnesses without their help and support. The care givers provided basic home services, daily hygiene services as well as transportation and assistance with hospice care. They took a lot of stress off our family and we can't thank them enough.



    February 20, 2019

    I am a current client of this provider

    Very nice care givers! I haven’t had a single person in my home that wasn’t caring and thoughtful! Meg

    The Rev. David Tontouz


    November 28, 2018

    I am a current client of this provider

    Jasmine B. is an efficient, helpful, and endearing young woman. We like her a lot.

    Michele Pressley


    November 10, 2018


    I had a Home Instead consultation with Tricia for my mom and step-father in Ocean City Maryland. Tricia was not only very understanding and empathetic, but very knowledgeable about insurance and other options for care. She answered my call on a Friday morning and was able to come by the house that day. We expect to use this service and hope the caregivers are as professional and understanding as Tricia.

    Cynthia Allner


    December 4, 2017

    I am a current client of this provider

    Corrie was very receptive to feedback on our initial caregiver and quickly worked to find a suitable replacement who has addressed our needs.



    February 2, 2017


    We're very happy with Home Instead. They've gone beyond the call of duty on more than one occasion.



    November 22, 2016

    I am a past client of this provider

    We were able to use the services of Home Instead Senior Care for seven days for my husband. My husband was very comfortable with the caregivers. They helped feed him, turn him in for bed, and clean him up. They were able to accommodate my need for the short period I had them as I had a special occasion that required someone staying longer than normal. I ended up having one lady for 10 hours one day. She had been forewarned that it might be happening. They were very kind and caring. In fact, I have recommended them to others.



    November 5, 2016

    I am a past client of this provider

    Home Instead came once. The lady they sent did not jive with my husband at all; it was not a good mix.



    November 7, 2015

    I am a current client of this provider

    We are pleased with our home aide. She is efficient, knowledgeable and has a sense of humor. She is very good with us and communicative. Home Instead is very nice to deal with and very responsive. It is a very efficient and compassionate group of people who are very responsive to the individual needs of a family.

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    Services and Amenities of Home Instead - Berlin, MD in Berlin, Maryland

    Companionship & Escort Assistance

    • Companionship Services

    Personal Care

    • Dressing Assistance
    • Meal Preparation
    • Toileting Assistance
    • Bathing Assistance

    Financing & Payment Options

    • Payroll Provided for Caregivers

    Bonds & Insurance

    • Is Bonded and Insured

    Care Management Services

    • Residency Confirmation

    Family/Caregiver & Relocation Services

    • Family Communication Services
    • Transitional Care

    Staff Training & Qualifications

    • Reference Checks
    • Staff Driving Record Check
    • Staff trained in memory care
    • Continual Training
    • Interview Every Team Member in Person

    Health Services

    • Companion Care
    • Memory Care

    Fitness & Wellness Programs

    • Fitness Opportunities

    Housekeeping & Maintenance

    • Housekeeping Services

    Licensing & Inspections

    • Staff Drug Screening

    Sub-types of Home Care

    • Full Service Agency

    Transportation & Shopping

    • Transportation Services for General Shopping

    Ambulatory Assistance & Accessibility

    • Transfer Assistance
    • Mobility & Wheelchair Assistance

    Additional Amenity Information

    • Agency: Each Home Instead franchise office is independently owned and operated.
    • Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
    • Training Areas: the aging process, building relationships, Alzheimer's or other dementias care

    About Home Instead - Berlin, MD in Berlin, Maryland

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.


    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.


    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Berlin, MD

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