SouthernCare Hospice

Stephanie

We are using SouthernCare. We have only been with them for a little bit now, but we're having a good experience with them. We chose them because my mother-in-law really didn't want to go to a home, she would rather stay in her home, and since we were able to get healthcare in the home, we're going to honor that wish first. That's what help made our decision. We're having a good experience with them. No problems. They're providing bathing services right now, and my mother-in-law has an assistant who comes twice a week for that. Then the ladies help with a little bit of laundry. Also, she has a nurse that comes in twice a week to check her vitals and see if she needs anything. They're also providing the pull-ups for the elderly. They're providing bladder pads for the elderly and some of the medications, not as of right now because she doesn't need any, but if the doctor prescribes something, they will provide them to her through Medicare free of charge. I love the caregiver. I think they're a blessing right now from God, because we were struggling on what to do, how to get her in the shower and stuff like that, and she's just coming here and taking care of it. Because my mother-in-law lives alone, and we were kind of wondering how we were going to get that service, and how we were going to get that done for her being that I'm not able to and my husband's a truck driver, so he's gone most of the time, and that's a little awkward between mother and son anyway in the shower. So, with the help of SouthernCare, that's now getting done, so we're very thankful for that. We owe nothing. It's all paid for through her Medicare and Medicaid, so there's no fee for any of us. There's no fee at all. So, the billing is virtually zero, it costs us nothing for them to come in, and the scheduling is great. The nurse comes twice a week, and so does the assistant, and they have a pastor coming in to give her some spiritual guidance, because she's not making it to church every week anymore, so that's a good thing too. They also offer a voluntary person from the community to come in and sit with her just for company and talk. We haven't taken advantage of that yet, but they do offer it.

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