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Able Hands Homecare Marion, IN

504 S Baldwin Ave, Marion, IN 46953

(800) 558-0653 (Call a Family Advisor)

3

(1 review)

Offers Home Health Agencies

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Reviews of Able Hands Homecare in Marion, Indiana

3

(1 review)

    stubs123

    3

    December 22, 2019

    I am a current client of this provider

    They are a good hha agency ,but are lacking in communication b tween there aides and office workers whn it comes to an aide being off sick and the office having aides for bck up and calling clients to Inform no one will be out to ur home.i am on hospice and really count on my aide to help w/ things i cannot do, yet for 2 days this weekend I had my 75 yr old mother come over and help me out whn I was scheduled to have an aide both days.the aide i have is excellent and i understand ppl get sick , but for the office not to send anyone else out knowing my situation reflects negativity on there part and has me in ? Of there commitment to providing care whn a staff member is off sick and as a client you find out whn no one shows up and you call the 24hr answering and no one answers to help resolve ur issue. So other thn the poor communication and aide fill ins, they are an ok agency or else I have just been using them to long and they take my polite,easy going attitude as a weakness and I'll just keep dealing w/ this issue and w/ my situation i have to say my personality and health won't and i will have to find a better replacement.

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    Medicare

    • Overall

      2.5

    Medicare Provider Number: 157588
      Ownership Type: Proprietary
      Rating Date: 9/1/2023
      Timeliness of providing service: 88.2%
      Taught patient or caregivers about their drugs: 98.0%
      Checked patient's risk of falling: 100.0%
      Checked patient for depression: 100.0%
      Checked for flu vaccination: 75.0%
      Checked for pneumonia shot: 89.8%
      Provided diabetes specific care including getting doctors orders, giving foot care, and teatching patients about foot care: 96.6%
      How often patients had less pain moving around: 57.3%
      How often home health patients had to be admitted to the hospital: 6.2%
      How often patients receiving home health care needed urgent, unplanned care in the ER without being admitted: 9.5%
      How often home health patients, who have had a recent hospital stay, had to be re-admitted to the hospital: Same As Expected
      How often home health patients, who have had a recent hospital stay, received care in the hospital emergency room without being re-admitted to the hospital: Same As Expected
      Walking or moving around: 61.2%
      Getting in and out of bed: 73.6%
      Bathing: 72.3%
      Breathing: 51.0%
      Medication compliance: 52.5%

    About Able Hands Homecare in Marion, Indiana

    Able Hands Homecare is a Senior Care provider in Marion, Indiana that offers residents Home Health Agencies services. Contact Able Hands Homecare for more details on services and rates.

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