Our recent experience with this particular group is mixed. The nurses and aides who aides our mom were very compassionate and knowledgable. They helped us through a very difficult time. However there seems to be some administrative problems in the organization. Mom was in hospice care only 10 days and medication was promised to give her comfort however it didn't arrive until just before her death. Her last day and night were extremely uncomfortable for her and needlessly because we did not have the medication that would have helped her. Our hospice nurse Tina tried all she could to get the meds and eventually we had to go pick them up ourselves. We have used hospice in the past for other relatives and have never had an experience like this. The patient's comfort should be primary and this organization needs to fix what is wrong with their system.

VITAS Healthcare Joliet, IL
Offers Hospice
2 Reviews
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(800) 973-1841

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Reviews of VITAS Healthcare
Hospice Reviews for VITAS Healthcare
February 06, 2016
I am a past client of this provider
April 17, 2013
I am a past client of this provider
These people are angels. While you never hope to need to use hospice, these are the people to call if you do. The staff is amazing. The service is exceptional. They go above and beyond. They are wonderful at what they do. They provide a multitude of services and everyone we came into contact with was kind, friendly and great at their job. My mother was a hospice patient with Vitas for 2 years and we couldn't ask for more. She received exceptional care until the end. I cannot say enough good things about them.
About VITAS Healthcare
VITAS Healthcare®, the nation's leading hospice provider, delivers comprehensive care for patients facing life-limiting illness. Services include Intensive Comfort Care for acute symptom management; after-hours Telecare with immediate access to clinicians; specialized offerings for veterans and AL/LTC residents; educational in-services, grief/loss programs; outcome measurements and more. For more information, please visit us at VITAS.com or call toll-free 1-866.957.3422.
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