The individual care providers have a good rapport with my mom and know how to interact with her.
They have staffing issues and I'd like them to meet my desired schedule.
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(800) 973-1841
Reviews of Home Helpers Atlanta
Home Care Reviews for Home Helpers Atlanta
September 17, 2021
I am a current client of this provider
June 16, 2021
I am a past client of this provider
When I told them about the caretaker, they shouldn't have defended her. They should've just given me a new one.
They could provide better quality of care and better fellow-up on the care provided.
Provider Response
Thank you for the opportunity to hear and respond to your feedback. We take each client's experience and satisfaction very seriously. While we can't resolve this in the public domain, please reach out to us directly to discuss so that we can explore ways to remedy.
December 07, 2020
I am a current client of this provider
It is exactly what we need. It is good for my family and my mother.
The owners are professional, the caregiver I have has been wonderful with my mom. They are cooperative and helpful.
November 12, 2020
I am a past client of this provider
I really didn't need them much or need much help. They helped with meal preparation.
They were very professional. The owner was very helpful and accommodating. I would use their services again.
October 08, 2020
I am a current client of this provider
It has made my days much easier, because they come to help me.
I like everything about them. Our caregivers always arrive on time.
June 10, 2020
I am a current client of this provider
I do not have to worry about my mom while I am at work, it frees me up to focus on other things.
They provided caregivers that are perfect for my mom. My mom is elderly so older woman who have the right temperament and the right type of personality to work well with my mom.
May 22, 2020
I am a past client of this provider
They taught me a lot about the care for the client and educated me on how I could make things easier for us.
They were always on time and courteous. We got heads-up phone calls. The caregiver gave the client a bath and it was obvious that everybody cared for their patients.
February 20, 2020
I am a past client of this provider
I will call Home Helpers again to drive me again. They were absolutely amazing. They sat with me at the hospital for 2 hours and then they drove me home.
I would absolutely recommend them.
February 07, 2020
I am a current client of this provider
They have the ability to assist her in every area of need in her daily care.
They've been very good at working with me as a client. I like that the aides are skilled in their particular area. I don't know if they can do anything about the changing of aides. There seems to be a high turnover rate.
January 30, 2020
I am a past client of this provider
They took me to and from the procedure safely and effectively.
The care was on time, which was good.
January 10, 2020
I am a current client of this provider
They do my grocery shopping and take me to my appointments.
They are usually here on time, and they take care of getting me someone else if the caregiver cannot make it.
May 20, 2019
I am a past client of this provider
I am writing to give Home Helpers my highest recommendation. I have recommended Home Helpers to patients, family, friends and colleagues. The feedback I have gotten from all the referrals I have made has been universally positive. Home Helpers has cared for my family members. Their care was exemplary. I could go to work confident in the care my mother received. Home Helpers was always on time. Their staff always competent, caring and skilled. To my delight, they always managed to find a great personality match between patient and caregiver. Recently a close friend was in need of help. Michelle B. found them a caregiver within 48 hours. The patient was quite ill and not in good humor. Home Helpers stepped in. The feedback to me was that Home Helpers had been a godsend . I can think of no higher praise.
February 07, 2019
I am a current client of this provider
At my age, I don't feel like doing things. I have a hard time reaching up in my closet and she helps out with that. She does the things that I can't do anymore. Right now I only have her once a week.
The caregiver is very patient and willing to do whatever needs to be done.
December 01, 2017
I am a current client of this provider
Home Helpers provides special care for my dad and actually cares about him. The caregiver makes sure to say hi and bye to him, and it is beautiful to see her acknowledge him. My dad has been a stroke patient for twelve years, so when a caregiver calls out on short notice I have to show up to help even when I have to go to work. However, Home Helpers always has someone to provide the care and rearranges everything so my dad has a caregiver who has known and cared for him before.
October 20, 2017
I am a current client of this provider
Home Helpers' Director of Nursing is very professional and has tried to accommodate our needs. The services being provided by Home Helpers help me to go to work, and I feel comfortable that someone I trust is there to watch my mother while I'm away.
October 20, 2017
I am a current client of this provider
Home Helpers should make the billing easier but I like that the CEO will call me personally and give me advice. She is very hands on with the care. Home Helpers helps my mom because she can't do anything for herself.
October 20, 2017
I am a current client of this provider
Home Helpers is efficient, friendly, polite, knows what they are doing, and is prompt. The caregivers come on time to take me to the doctor and then take me home.
August 09, 2017
I am a current client of this provider
Home Helpers is good because they know what they are doing and they work fine with me. They are very good. Home Helpers has made my life easier by doing everything for me, and I appreciate that because I can't walk.
June 08, 2017
I am a current client of this provider
I would tell a friend that Home Helpers is dependable. Home Helpers has made life easier by coming to do things for me that I can't do for myself.
September 27, 2016
I am a past client of this provider
I would have to honestly say that Home Helpers - Atlanta; under the leadership of Michelle was a LIFESAVER for me and my grandmother in our time of need, as my grandmother transitioned back to her home from a nursing care facility where she sought out physical therapy and around the clock care. Michelle and her staff made extra efforts on their part, to ensure that my grandmother recieve the very best in-home, around the clock care that she needed. Her staff was very curtious to me whenever I called, which I really admired. All in all, this company and group of indiviuals definitely deserves a 5 star rating!!!
Provider Response
Thank you for allowing us to assist in taking care of your grandmother. It's wonderful to know we impacted her and your family in a positive way during times of difficulty. We will continue to check on you all. Take care!!
September 22, 2016
I am a past client of this provider
My 91-year-old mom has enjoyed to help and company of companions from Home Helpers on several occasions. The ladies who have worked with my mom are sweet, attentive and alert to issues of the elderly. I recommend them very highly.
September 19, 2016
I am a past client of this provider
We feel so blessed to have been referred to Michelle and her agency last year. My elderly mother wasn't well, and had been in a nursing home all summer. The staff there said that mom would never come home again, but Michelle helped to make that possible. She worked with us until we found the right fit, and had her caregivers coming to our home for over a year. Alika is fantastic, and my mom just loved her. She was friendly, kind, compassionate and kind, and quickly became a fixture in our home. She was very well trained and I never had any concerns when she was in our home; Alika was a great help to both my mom and me.
Both Michelle and Alika have gone above and beyond, and been willing to help in most any situation. We have really appreciated all of the assistance that our family has received; thank you, Home Helpers!
About Home Helpers Atlanta
Home Helpers In-Home Care Services is more than an in-home health care agency: we’re your extended family when family can’t be there. We’re a locally owned, trusted provider of quality, compassionate in-home care, and we customize our home care solutions to your unique situation for an affordable solution that keeps your loved one where they’re happiest: at home.
Our services include:
COMPANION CAREStaying active and socially engaged is critical for seniors’ health and well-being. Home Helpers Companion Care services can provide a richer, more fulfilling life.
PERSONAL CAREWhen a loved one needs help with basic activities of daily living, personal in-home care by a professional Home Helpers caregiver provides needed support that keeps your aging or disabled family member where they’re happiest: at home.
ALZHEIMER’S & DEMENTIA CAREThe challenges of caring for a loved one who’s suffering from dementia can be overwhelming. Our professional caregivers can ease the burden. They’re experienced in dementia care and receive specialized training – many are certified in Alzheimer’s care through our partnership with the National Certification Board for Alzheimer’s Care (NCBAC).
HOMEMAKER’S SERVICESEveryone enjoys a clean home – but for the elderly or disabled, even simple housekeeping tasks can be overwhelming. Home Helpers homemaker’s services help create a clean, safe, and comfortable living environment for your loved one. Services include:
RESPITE CARECaring for an elderly or disabled family member can be tremendously rewarding – and no matter how much you love and care for them, it’s a very stressful role as well. Home Helpers respite care provides the break you need to refresh and recharge, while knowing your loved one is receiving the best of care.
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Services and Amenities of Home Helpers Atlanta
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
Types of care
- Transportation: Yes
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Finances Bookkeeping
- Home Maintenance
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Travel
- Travel Details: Staff Will Travel 30+ Miles To Provide Care
Screening
- In Person Interviews
- Reference Checks
- Immunizations
- Driving Record Check
- Residency Confirmation
- Drug Screening
- Sex Offender Check
Training
- Continual Training
Training Areas
- Patient Transfers
- Family Communication
- Memory Care Training
- Ethics
- Validation Techniques
Payment options
- Insurance
- Credit Card
- Payment Options Extra: Ach Debit, Medicaid Waiver Source, Ccsp
Payment details
- Payroll Provided For Caregivers
Licenses
- Licenses: Private Home Care Provider
