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Baycare Home Care Tampa, FL
8020 WOODLAND CENTER BLVD, Tampa, FL 33614
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Reviews of Baycare Home Care in Tampa, Florida
2.14
(14 reviews)
JoeDaum
1
|
August 31, 2023
I have been a patient of BayCare Physicians for Decades. My experience with my Doctors has been awesome. However, I can only describe the BayCare HomeCare side of the organization as a bunch of used car salesmen. They hound you about reordering supplies using automated calling methods. When they finally get a hold of you they tell you that everything is covered by insurance and you don’t have to worry about the cost. When you receive a bill and call them about it they give you the runaround. When they called me to take my order for supplies in March. They told me all the CPAP supplies were covered by Insurance. I received a bill for $243.19 for these supplies. I called twice to address on the bill and was given the run around. I was told I would receive a call back after they researched the situation. I did not received a call back. I received a call from your billing department after I submitted a review through the company website. The billing department called me talked to me for 2 seconds and said all I can do is talk to the sales Department about returning the equipment. Before I had a chance to do that they sent me a collection notice.
r2d2u2
5
|
June 8, 2021
I'm a healthcare surrogate of a client. Wound care suppose to come out twice a week. Team 6 is horrible and the supervisor does not ensure nurse is scheduled. Supplies are not ordered. Only ordered one time. I've had to go buy supplies that they are suppose to supply. Need medicine for wound and I was told by supervisor you call the doctor. What do they do?
asdfghjkl12345
1
|
October 12, 2020
My interactions with my nurse were great. She was great at her job when she was here and was very kind. However, there was a massive problem with communication in this company. I have not seen my nurse in 5 days, and no one communicated to me when my visits were or how long these services would be going on. This is something that should be covered from day one when working with clients who are paying you, especially when the prices are high and my visits lasted at most five minutes. I require daily care and was never told when the next time I would be seen until five days later, five days of taking my care into my own hands. My biggest problem was with the management. I had two, rather unfortunate, conversations with the nursing supervisor and she was nothing but condescending and rude. She is in the wrong industry if she wants to treat clientele as if they are idiots but still collect their money to line her pockets. I would rather work with a toddler as my nurse since that's how the supervisor behaves. I would not recommend their services unless you want to be left guessing about every detail of your care.
SuzaneQ
5
|
September 30, 2020
After my hip replacement this office Bernard contacted me immediately for scheduling immediately following my hip replacement as I did not stay overnight. DeAnn was my first in home visit. She is extremely professional and knowledgeable and nice pleasant personality. After our first visit I asked if she would stay my home health Pt/nurse This is not her area as it is a way away from her regular route from pinellas park. However she agreed to continue with me. I am so thankful that she did. Deann was great. She taught me a lot and pleasantly helped me through the pt exercise routine. My graduation from home health we walked the beach my first time in almost two years. Deann is delightful. Thank you. If you live in and around her area request her for your home health needs.
tfw
1
|
September 15, 2017
They were in my network and we're denied 2 time by my insurance for nurse home visits.They sent me a bill for 5 visits in 2 weeks.I called and asked for proof of these visits and they never sent anything.They just keep sending me bills for false care.
brianwhughes
1
|
May 2, 2017
no one returns calls it has been two weeks .....and no returned calls from any of the several persons that i left messages for.........i needed cpap machine.........insurance o,k, it two weeks ago their whole system is flawed...........less than poor service
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Medicare
Overall
4.5
About Baycare Home Care in Tampa, Florida
Baycare Home Care is a Senior Care provider in Tampa, Florida that offers residents Home Health Agencies services. Contact Baycare Home Care for more details on services and rates.
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