Home Instead - Miami, FL
1150 NW 72nd Ave, Miami, FL 33126
Community Reviews and Comparisions
Featured Review
Judy Spahn
5
|
October 7, 2025
My dad passed away recently after a long battle with Alzheimer’s. In those final months, Home Instead gave me something I didn’t realize I was missing, space to just be his daughter. Gabe and the team stepped in with compassion and care. Instead of running around exhausted, trying to manage everything, I was able to sit with my dad, hold his hand, talk to him, and listen. The caregiver was gentle, respectful, and truly understood what we were going through. Even though he’s gone, I’ll always be grateful for those quiet, meaningful moments we shared. Home Instead helped me be present, and that’s a gift I’ll carry with me forever.
About Home Instead - Miami, FL in Miami, Florida
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer's or Parkinson's disease. When a client's condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency's service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don't require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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Reviews of Home Instead - Miami, FL in Miami, Florida
Judy Spahn
5
|
October 7, 2025
My dad passed away recently after a long battle with Alzheimer’s. In those final months, Home Instead gave me something I didn’t realize I was missing, space to just be his daughter. Gabe and the team stepped in with compassion and care. Instead of running around exhausted, trying to manage everything, I was able to sit with my dad, hold his hand, talk to him, and listen. The caregiver was gentle, respectful, and truly understood what we were going through. Even though he’s gone, I’ll always be grateful for those quiet, meaningful moments we shared. Home Instead helped me be present, and that’s a gift I’ll carry with me forever.
Sammy Jones
5
|
September 25, 2025
I care for my grandpa at my mom’s house and learned about Home Instead through a friend. Gabe visited quickly, understanding my grandpa’s needs. Since he has early dementia and enjoys old music talks, Nikki matched us with a Creole speaking caregiver who loves those chats. It’s made a big difference; my grandpa feels heard, and I feel supported.
Carol Lewis
5
|
September 24, 2025
One of the hardest parts of caring for my mom was not being able to take her everywhere she wanted to go. Between work and other responsibilities, I just couldn’t keep up. Home Instead changed that. Her caregiver has been amazing, taking her to her bingo games, the pharmacy, Target, even Goodwill. It’s not just about errands; it’s about giving her back a sense of independence and joy. She lights up after every outing. Gabe made the whole process so easy. He really listened and found someone who fits perfectly with her personality and needs. I’m beyond grateful.
Carla J. Lindauer
5
|
September 23, 2025
Living with Parkinson’s isn’t easy, but having Home Instead by my side has made a huge difference. Gabe was incredible, he took the time to understand what I needed and found a caregiver who fits me perfectly.
Luis Alvarado
5
|
September 15, 2025
My sister and I were completely lost trying to coordinate care for our mom. Gabe took the time to sit with us and explain everything clearly—no pressure, just kindness. Nikki was amazing too, setting up the schedule around our work hours. Our caregiver even chats with Mom in Spanish, which makes her feel so comfortable. It feels like we finally have a team supporting us instead of carrying the weight alone.
Miranda Laney
5
|
September 2, 2025
We’ve been using Home Instead for several months, and the level of professionalism is outstanding. The caregivers are punctual, well-trained, and genuinely care about their clients. Gabe and Nikki check in regularly to ensure everything is going well, which gives us peace of mind.
Daniel R
5
|
August 20, 2025
My mom has Alzheimer’s, and it’s been tough on all of us. Home Instead was a game changer. Gabe sat down with us and walked us through different options without rushing us. He really understood the emotional side of what we were going through. Our caregiver is patient and genuinely caring, she knows how to calm my mom during her anxious moments. I can finally sleep at night knowing Mom is safe and cared for.
Deb E
5
|
April 11, 2025
My father broke his leg and was the caregiver for my mother. We needed in home care for my mother while he was in the hospital and in rehab. Home Instead provided us with a wonderful home aid. Gretchen was caring and helped with anything my mother needed help with. My mother had reservations at the beginning but Gretchen made my mother feel comfortable with her warm and kind demeanor. We are ever so grateful for everything Gretchen has helped and cared for with my mother.
Susan Grossweiler
5
|
September 30, 2024
Home Instead has been a lifesaver for our family. The caregivers are professional, compassionate, and truly care about their clients. They treated my mom with kindness and respect, making her feel comfortable and valued. The office staff was always responsive and accommodating, making the whole process stress-free. I highly recommend Home Instead for anyone in need of reliable and compassionate home care services.
Alexander V.
5
|
September 26, 2024
From the moment I called I knew that my family was in good hands. Excellent care, excellent customer service and very kind staff.
Julia Hernandez
5
|
September 17, 2024
Home Instead has been a game-changer for my family. The caregivers are compassionate and professional, making my dad feel comfortable and cared for. We couldn’t be happier with the service!
Juan Ramírez
5
|
October 19, 2023
The caregivers at Home Instead Miami are amazing. They are very professional and genuinely care about my grandfather's well-being. Thank you for being so dedicated and caring.
Anastacia Rogers
5
|
October 18, 2023
Home Instead Miami has become an extension of our family. The caregivers are warm and caring, and have greatly improved my mother's quality of life. We are very grateful.
John Vincent
5
|
October 16, 2023
I can't thank Home Instead Miami enough for the exceptional care they provided for my father. Your caregivers are understanding and always willing to help, I recommend them without hesitation!
Mariana Sanchez
5
|
October 15, 2023
Home Instead Miami has been a true lifesaver for my family. Your caregivers are kind and professional, and have provided exceptional support for my grandmother. Thank you for making her days happier!
David Torres
5
|
October 14, 2023
Home Instead Miami's care has been exceptional. Your caregivers are truly passionate about what they do, and it shows in the care they provide. Thank you for taking care of my grandmother as if she were your own family.
Sofia Walker
5
|
October 13, 2023
Home Instead Miami is a blessing. The caregivers are kind and care deeply about my mother's well-being. We could not have made a better choice for her care.
Debra Lopez
5
|
October 12, 2023
My family and I are very grateful for the support from Home Instead Miami. The caregivers are very professional and have made my father's life more comfortable and enjoyable.
Patty Johnson
5
|
October 11, 2023
Home Instead Miami has relieved a great deal of stress from my shoulders. The caregivers are reliable and always willing to help. My grandfather feels happier and safer because of them.
Antonio Rocha
5
|
October 11, 2023
I am impressed by the quality of service at Home Instead Miami. The caregivers are patient and understanding, which has made my mother's transition to home care much easier.
Laura Stevenson
5
|
October 9, 2023
I highly recommend Home Instead Miami. Your caregivers are exceptional. My aunt has been receiving quality care in the comfort of her home, and it has made a huge difference in her life.
frankmart
5
|
July 19, 2023
This service was able to accommodate an urgent need in a timely fashion with reliable, caring professionals. I would use them again without a second thought.
Jenilyn
5
|
November 11, 2022
Gabriel is the elderly whisperer! I reached out to Gabe because my 100 year old grandma who, believe it or not, was in perfect health and mindset woke up one morning delusional. I was advised by nurses that she was starting the process of dying. I reached out to Gabe for guidance with finding a hospice care. Gabe quickly advised me that from his years of experience, he has only seen this happen to clients when there is a UTI infection. I was floored because after 4 days of battling with nurses and doctors on how to help her this was the first time a professional brought this up. I quickly asked the doctors for her blood work and confirmed Gabe was 100% correct. I am thankful for Gabe's guidance and to have him as part of my grandma's "team".
Rebecca N
5
|
November 5, 2022
Gabriel was so understanding and caring about our whole family when he met with us. His caring and experience gave us hope and confidence in making difficult decisions for our loved one.
The Fernandez Family
5
|
April 28, 2022
I wanted to thank you for the help you provided for my husband during all these months. Marie, Paloma, Jackson, and Niurka were special human beings that treated my husband with love and care. He passed away yesterday, and he is with our Lord Jesus Christ now. Everybody at the office was caring and always ready to help. Thank you so much "God Bless you all"
Jorge T
5
|
February 25, 2022
Home Instead was contracted in order to assist my brother who suffers from frontotemporal dementia. Margarita, our assigned caregiver, is a highly competent and sensitive professional. She is very attuned to my brother's needs and handles difficult situations with aplomb. She has discharged her duties in an exceptional manner to this point.
Ana cares
5
|
November 14, 2021
They cared for my mother who has dementia. The girls who were moms regulars had incredible patience. They were caring and took their time even at difficult times. I could not have done this living in a different state, without Home Instead s help. Thank you.
Richard.Kohn
5
|
March 2, 2021
Trudy was at our home Feb. 23-25. She took care of me and helped my wife. She was terrific. Very polite and courteous. She did all the requests asked of her. I feel she is very responsible for helping me feel better. I would recommend her very highly. She is an excellent representative for your company.
Virginia.
5
|
January 29, 2021
Elsie and Aslene were wonderful help and comfort to me during hard time for us all
Heartbroken!
5
|
November 9, 2020
I had an elderly father that needed overnight care after a hospitalization release, and I needed to find the right person for the job immediately. I got referred to Gabe at Home Instead - he came by the same day, and set us up with Lily, who was exactly what we needed for that week. There's not too much more to say, I was taken care of the same day I needed someone, and I couldn't have asked for anyone any better then who they sent. Lily was kind, helpful, overall excellent.
Vicki
5
|
September 10, 2020
Ms. Becraft has provided my husband excellent overnight care. She has an outstanding work ethic and we are most grateful to have her in our home.
Alejandra
5
|
September 10, 2020
My mother and I are very happy with Olga, our caregiver. She has been very nice and sweet to my mom. Besides taking care of the bathing, cleaning, feeding, and dressing. They pray the rosary together. Since my mom cannot go to church, this brings her a lot of peace and comfort. I really appreciate Olga's patience and effort to keep my mom happy.
Silvia & Marlyn
5
|
September 6, 2020
Love how caring my caregiver, Natalia, is. She is very attentive, just marvelous! Great service.
Aurora
5
|
June 25, 2020
I always felt safe with my caregiver. The office staff was also pleasant. Will recommend Home Instead Senior Care.
Clementine
5
|
February 10, 2020
Caretaker, Kirenia, is great! I have no complaints.
David
5
|
October 4, 2019
Miralys and all caregivers, Natasha, Luisa, and Lili, are excellent. We are very lucky to have them!
dehfla
5
|
March 1, 2018
My mother has been using Home Instead for several years. At first it was every other week but now the caregiver now comes weekly. We have had the same caregiver during this time and absolutely love her. She helps with groceries and light housekeeping plus laundry.
bd6
5
|
July 21, 2017
Excellent care provided by CNA's, RN's, MD's even after hours when necessary. During our experience caregivers are extremely kind, considerate & courteous to the needs of the patient, as well as, the wishes of the family. They also arrived on time & 1 time when traffic problems became an issue, the office called us immediately to inform. In my opinion, this is an extremely reputable company with qualified caregivers, medically & also in tending to the emotional needs of the patient & their loved ones. Our family highly recommends this agency to anyone in need of their services.
Services and Amenities of Home Instead - Miami, FL in Miami, Florida
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
Care Management Services
- Residency Confirmation
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
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