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Right at Home Washington, D.C.

1818 New York Avenue Northeast, Washington, DC 20002

(202) 804-9037

Verified Partner

4.6

(342 reviews)

Offers Home Care
Top rated on Caring.com

2022, 2023, 2024

View More

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Reviews of Right at Home Washington, D.C. in Washington, District of Columbia

4.6

(342 reviews)

    Top rated on Caring.com

    2022, 2023, 2024

    View More

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    Anonymous_1713431679

    5

    November 22, 2024

    I am a current client of this provider

    She's reliable consistent and very pleasant to be around. I like that they are easy to deal with, cooperative, and responsive.

    Anonymous_7629

    5

    November 18, 2024

    I am a current client of this provider

    I like that they help me bathe and they prepare meals for me. My favorite thing about the agency is that they listen and comply to my requests regarding who I want in my home.

    Anthony C_15

    5

    November 12, 2024

    I am a current client of this provider

    It is so important because of my disabilities. She is dependable. I like that my caregiver is dependable.

    Fred L_3

    5

    November 6, 2024

    I am a current client of this provider

    I can't really think of anything. The quality of their staff makes them very recommendable.

    Bryant B

    5

    November 4, 2024

    I am a current client of this provider

    They have the skill and training. They are good. They are home health aides and nursing aides as well.

    Alphonse H

    5

    October 17, 2024

    I am a past client of this provider

    I liked the consistency, they did not leave the client, they were always with the client. They were also affectionate. I like the people who provided me with service they have been nice and professional.

    William S_45

    5

    October 17, 2024

    I am a current client of this provider

    It changed my life 100%. I was kind of down, but whenever my caregiver comes, she brightens my day. The person who has been providing care for me is a 10.

    Kevin J_5

    4

    October 15, 2024

    I am a current client of this provider

    They help me give me free time. They are on time and do good work.

    Eric Steven L

    4

    October 8, 2024

    I am a current client of this provider

    She walks with me and everything. We talk and are friends. They help me out, and I didn't have to request them.

    Nancy R_28

    2

    October 1, 2024

    I am a current client of this provider

    They could improve by having somebody call me back and tell me who is coming and when, as soon as possible. The first person was not qualified or attentive, so we are still trying to get somebody in place; it's been a couple of weeks. I am now totally dependent on others.

    Provider Response

    Thank you for taking the time to leave your thoughts. We take all feedback seriously and always welcome constructive criticism to inform us on how we can provide better service. We regret that your experience did not match up to the standards we consistently provide to our clients. If you’d like to discuss your issue further, please call our office.

    Rufus J_1

    4

    October 1, 2024

    I am a current client of this provider

    The caregivers could be more courteous and see if the client needs anything. I like how the agency extends the amount of hours given.

    Judith W_5

    5

    October 1, 2024

    I am a current client of this provider

    They have helped me to stay in my condominium and be independent. They have provided me with services and what I need.

    Jeweline H

    5

    September 19, 2024

    I am a current client of this provider

    The service gives me a break. The aides come on Fridays and that's when I can do some self-care. I like that I have gotten good people, and I like that they answer the phone when I call.

    Leonard C_2

    4

    September 19, 2024

    I am a current client of this provider

    We like the caregiver they have sent to us. They need to have adequate coverage for call-ins.

    John P_34

    5

    September 18, 2024

    I am a current client of this provider

    The caregivers do things for me that I cannot do for myself. I like the dependability.

    Brenda T_7

    5

    September 4, 2024

    I am a current client of this provider

    The caretaker helps me to remind me things that I say I was going to do, but didn't get around to doing. The caretaker is efficient, she listens, she asks questions if she doesn't understand my directions. She is always right on-time.

    Marjorie A_5

    5

    September 3, 2024

    I am a current client of this provider

    They promise that they will always have someone here. They care and are dependable.

    Frances D_8

    5

    September 3, 2024

    I am a current client of this provider

    I like that the caregivers take care of me, and they will do what I tell them to do. The caregivers are able to get here on time and take care of me good.

    James S_58

    5

    August 12, 2024

    I am a current client of this provider

    He assists me in walking, and things like that. They are always updating me, if can't make it they always call.

    Preston H

    5

    August 8, 2024

    I am a current client of this provider

    She does things for me that I could not do alone. They give me the same person and I like that.

    David B_65

    4

    August 2, 2024

    I am a current client of this provider

    The agency has been on time to make my experience positive. I would recommend them because they were given to me by my social worker.

    Edward B_10

    5

    August 2, 2024

    I am a current client of this provider

    They keep my place clean. I have been well satisfied with the services.

    Larry E_6

    5

    July 24, 2024

    I am a current client of this provider

    They always stay in touch about any concerns regarding call-offs. Right at Home is always providing caregivers who are always on time.

    Dorothy W_13

    5

    July 23, 2024

    I am a current client of this provider

    I like that they are able to help my mom peacefully. I like the aide provided and that they send out people to help.

    Almenia W

    3

    July 19, 2024

    I am a current client of this provider

    I want someone who is willing to do the work. I would like people who want to work without a telephone.

    Jewell S_2

    4

    July 17, 2024

    I am a current client of this provider

    I needed an aide to help with a few things, and so far the aides have helped tremendously. They can communicate more about the consistency of the caregivers.

    Ruth J_7

    5

    July 2, 2024

    I am a current client of this provider

    It has had a positive impact. My caregiver gives me my showers and takes me to the grocery store. I would recommend them because I like the caregiver they sent. She is personable and has helped me with things I need.

    Samuel H_4

    5

    June 24, 2024

    I am a current client of this provider

    She helps keep my hygiene together. She listens to me and she is dependable.

    Ruby P_1

    5

    June 24, 2024

    I am a current client of this provider

    The most helpful has been the services available when I cannot be. I like the dependability, availability, and quality of care.

    Alton M

    4

    June 11, 2024

    I am a current client of this provider

    My provider helps me with everything I need. I like the agency but I want my aide to get paid even though I won't be there. It is not her fault I had to leave town.

    Constance S_1

    5

    June 11, 2024

    I am a current client of this provider

    My caregiver has helped me the most with household chores and fixing breakfast. She feels almost like a family member. I like that the helper is very caring, and I do appreciate everything she does. I would recommend them to anybody.

    Charles T_8

    5

    June 10, 2024

    I am a current client of this provider

    They help a lot, they meet my expectations. The care is good.

    Kelvin G

    5

    June 5, 2024

    I am a current client of this provider

    They provide critical services in order for me to live. I like their versatility, flexibility, and adaptability.

    Anonymous_7062

    5

    June 5, 2024

    I am a current client of this provider

    They make my bed. They're conscious of my disability.

    James H_32

    5

    June 3, 2024

    I am a current client of this provider

    They have helped the most with getting him to do things. They help with the quality of understanding what is going on, since he has dementia. I like that they are pretty good at responding.

    Lawrence M_11

    5

    May 24, 2024

    I am a current client of this provider

    The provider is very aware of what he needs, and she tends to them. The agency gives us a very good provider. My husband likes her a lot.

    Mary K_55

    4

    May 13, 2024

    I am a current client of this provider

    I need someone to walk with me and my caregiver does that, keeping me active with some of the other exercises I need to do. I would like to get consistency with one person coming to my home.

    Donald P_17

    5

    May 9, 2024

    I am a current client of this provider

    They call to let us know if a caregiver will not come in. The caregiver is very nice.

    Cynthia Z

    5

    May 1, 2024

    I am a current client of this provider

    They help her with her daily living. The person that takes care of her is excellent.

    Melvin C_4

    4

    April 18, 2024

    I am a current client of this provider

    It allows me to go to work. We had to go through several caregivers before we could find the right one.

    Raymond R_1

    5

    April 9, 2024

    I am a current client of this provider

    Make sure they have their schedule and satisfaction with their client. Their professionalism and communication.

    April D

    5

    April 1, 2024

    I am a current client of this provider

    They keep us informed. They try very hard to match the caregiver with their client.

    Mary M S

    4

    March 25, 2024

    I am a current client of this provider

    The only thing is that some aren't able to help her go to the bathroom by helping transferring her to the toilet. I like that they have a lot of people working for them, and other places weren't able to fulfill our requests.

    Arthur B_12

    5

    March 15, 2024

    I am a current client of this provider

    They help the most by providing nurses that understand my husband's diagnosis. They do what they say they're going to do, and they extend every courtesy when it comes to correcting their mistakes.

    Michael M_80

    5

    March 15, 2024

    I am a current client of this provider

    The provider has helped the most by being there. I like everything about this agency.

    David R_38

    5

    March 12, 2024

    I am a current client of this provider

    I like that they do everything for me. I would mention that the service is number one for me. It is excellent.

    Percy D

    5

    March 5, 2024

    I am a current client of this provider

    It's fantastic. They send a really capable and hardworking housekeeper. I like the caregiver.

    Doris B. B

    5

    March 4, 2024

    I am a current client of this provider

    We have someone come out who cares. They are true to their word.

    Diane B_29

    5

    February 2, 2024

    I am a current client of this provider

    It eases the complications with my illness. The intake people are very good.

    Jack K_4

    5

    February 2, 2024

    I am a past client of this provider

    When things were bad, it was a huge impact. I like the office staff was responsive, the care needs were changing quickly, and they were able to adapt.

    Katalina M

    5

    February 2, 2024

    I am a current client of this provider

    They are always on time. The workers are good.

    Carolyn H_19

    5

    January 12, 2024

    I am a current client of this provider

    I live in Maryland and my aunt lives in Washington DC, every time I have dropped in everything is going according to plan. There were readily available, and the aides are there for 2 shifts a day. I ask for a schedule. The aides have been very caring.

    Claryce N

    5

    January 9, 2024

    I am a current client of this provider

    They have people here when I need them to be here. My mom can't be left alone for long periods. I like the scheduling staff is responsive. The supervisor is responsive.

    Peter N_5

    5

    January 3, 2024

    I am a current client of this provider

    It's been helpful. The provider has helped us the most because of our caregiver. I like this agency because we like our caregiver.

    Phillip K_2

    3

    January 3, 2024

    I am a current client of this provider

    They help me with balance on some days. They need to improve the quality of personnel. They need to have steadiness of care. As soon as I get accustomed to someone, they are gone. Some of the care is poor.

    Gloria M_16

    5

    January 3, 2024

    I am a current client of this provider

    They have helped the most by showing us the possibilities and knowing their stuff. They have excellent customer service skills, and they explain things well. It is clear they enjoy their work, and they see it as a mission.

    Richard C_44

    4

    December 14, 2023

    I am a current client of this provider

    I don't have that many hours, so I only see them six hours out of the week. It's okay for that one day. I need a regular person.

    Keneth M

    5

    December 14, 2023

    I am a current client of this provider

    She accompanied me to my appointments. The aid was efficient, on time, and caring.

    Phyllis L_9

    4

    December 4, 2023

    I am a current client of this provider

    I only have them on the weekend. When I have someone, it's helpful, but again like I said it's inconsistent. They have been very inconsistent.

    Rosetta A

    5

    November 16, 2023

    I am a current client of this provider

    The caregiver helps with personal and care and housekeeping. The agency I like them because I feel safe, and I like the quality of the care they keep me and my room clean and I am just satisfied.

    Tommie J_2

    4

    November 7, 2023

    I am a current client of this provider

    They help me with my daily life. The need to reevaluate my care.

    Vicki M_7

    5

    November 2, 2023

    I am a current client of this provider

    The aides have help given meals and showers and improved quality of life for the days that she is there. They are reliable, their aide is consistently the same person as opposed to having several, and they are responsive when you need to change something and their aides are well-trained.

    Janet R_20

    4

    October 18, 2023

    I am a current client of this provider

    I can get out of the house and do what I need to do. They do what I ask them to do.

    Mattie B_1

    5

    October 6, 2023

    I am a current client of this provider

    They do whatever I ask them to do, and they go above and beyond. I like that they are reliable.

    Mary W_61

    4

    October 3, 2023

    I am a current client of this provider

    They come when they are supposed to for the most part. They have been very responsive, but in some cases it takes them a bit of effort to settle on someone who is a good fit.

    Alphonse H_1

    5

    September 22, 2023

    I am a current client of this provider

    My husband has dementia. They provide companionship. They send good people, and they'll give you feedback.

    Terry A_6

    4

    September 5, 2023

    I am a current client of this provider

    The hands-on quality is really good. I think more hours could be given.

    Anonymous_7599

    5

    September 5, 2023

    I am a current client of this provider

    The services had made a big difference in his daily life. I know that Jacob is not the easiest client but the agency has found caregivers who can deal with him.

    Althea R

    5

    August 22, 2023

    I am a current client of this provider

    Some of the caregivers talk to her kindly and keep her engaged which has made a positive experience. I have already told others about the company, and I think the level of care is good for my mother.

    Sylvia D_3

    5

    August 18, 2023

    I am a current client of this provider

    The quality of care provided for my brother is great. I like the way they reach out to me.

    John M_60

    5

    July 21, 2023

    I am a current client of this provider

    The aide is awesome and they respond to my questions. I recommend them because I got a good aide.

    Jerome W_2

    5

    July 12, 2023

    I am a current client of this provider

    If it keeps going the way it is with the nurse they're sending now, it's good. She's helping me out as she's expected to. They've been sending some nurses that have really been helping me out a lot.

    Anonymous_7494

    5

    July 12, 2023

    I am a current client of this provider

    It's helped me to work through problems I had from a big fall. I like that they have what's needed to help me in my home.

    John C_69

    5

    July 10, 2023

    I am a current client of this provider

    It helps a lot because taking care of John myself was hard. I have been very satisfied.

    Tina K

    5

    July 5, 2023

    I am a current client of this provider

    We can depend on the caregiver coming. She is very dependable and professional.

    Nanzo C_1

    5

    July 5, 2023

    I am a current client of this provider

    They have helped me cooking. I like the good service.

    Dorothy D_5

    5

    July 5, 2023

    I am a current client of this provider

    I don't have to ask my caregiver to do anything, she knows what to do. I like that the service is beautiful, when you get the right person. I have a good young lady.

    Bettie R

    5

    June 22, 2023

    I am a current client of this provider

    They give her someone like me to work with her. Right at Home is organized and they try and work around your needs.

    Eric M_6

    4

    May 22, 2023

    I am a current client of this provider

    The services are adequate, but the day shift has more scrutiny because it's imperative that they do all the assigned tasks and tailor it to the individual they're working with. The night shift sleeps more than working because the patient is sleeping. Rosilyn and Bridgitte have been amazing. When you're dealing with seniors there's a multitude of problems that arise as they get older. It's essential that the aides are routinely brought back for retraining with emphasis on the fact that they're dealing with someone with multiple problems.

    Mignon B

    5

    May 19, 2023

    I am a current client of this provider

    Hopefully in due time, we'll be able to get more hours. I like that they are very on top of communicating between my stepfather and me, they are more than open to answering any questions we have.

    Sabrina S_3

    5

    May 16, 2023

    I am a current client of this provider

    The aides have been able to meet my needs. They are convenient for services that are not all the time.

    Merion K_1

    5

    May 5, 2023

    I am a past client of this provider

    I would recommend Right at Home because the worker was prompt and came to work.

    John b

    3

    April 21, 2023

    I am a current client of this provider

    They could make life easier by updating me more. I get ultimately they have an aide reach out to me more than me having to reach out to them, see what's going on, so I can report to them in real-time. The caregivers from Right at Home need to be more interactive with me. I have to reach out to the aide myself when I need updates. If the place is dirty, I need to immediately tell the aide and then help him clean it, and he won't remember. So I want more proactivity from them.

    Bruce D_7

    5

    April 12, 2023

    I am a current client of this provider

    I am wheelchair bound and they help me out and bring back a lot of the things I lost. I like how personal and social they are! They do what I ask!

    Yvonne V_3

    5

    March 15, 2023

    I am a current client of this provider

    They send some competent people; and have made my life a lot easier with their help. They actually care about what our needs are.

    Douglas S_3

    5

    March 8, 2023

    I am a current client of this provider

    The staff that comes makes sure he gets his exercises done. When the weather is nice, they take him on walks. We have been very pleased with the people they have sent to provide care.

    Darryl E

    5

    March 1, 2023

    I am a current client of this provider

    They have helped the most with cooking. I like that they do what they are supposed to do.

    Tarik A

    5

    February 13, 2023

    I am a current client of this provider

    It has been a positive experience because she does everything she needs to do. I would recommend them because they give excellent care, cooks my food, and keeps my house clean.

    Mark G_7

    5

    February 2, 2023

    I am a current client of this provider

    It is very helpful since I am able to leave my husband in their care. They are willing to try to arrange things for us.

    Cecil H

    5

    February 1, 2023

    I am a current client of this provider

    The services are very important. I like their flexibility in sending caregivers that would be a good fit. We have had a few caregivers. Now we have one that fits.

    Anonymous_5528

    3

    January 20, 2023

    I am a current client of this provider

    I like the girls who come to help me. They could get more people to be available. Sometimes, Right at Home doesn't have anyone to help me get to the doctor.

    Lawrence J_3

    4

    January 11, 2023

    I am a current client of this provider

    The provider takes good care of my husband. I like them because they are responsive.

    Anonymous_6845

    5

    January 3, 2023

    I am a current client of this provider

    They have dependable caregivers. They've been a good agency.

    Gloria D_5

    5

    December 20, 2022

    I am a current client of this provider

    The interaction with the caregiver is positive and gives me time to get other things done. The agency provided a well match caregiver, and we are currently working with this caregiver.

    Marilyn B_9

    5

    December 15, 2022

    I am a current client of this provider

    They bathe him and feed him. I like that the aide they send out is very skilled.

    Jerry R_16

    5

    November 17, 2022

    I am a current client of this provider

    The agency is efficient. I like this agency because they are prompt.

    David H_44

    5

    November 17, 2022

    I am a current client of this provider

    They keep me company, and they always ask if I need anything. The people are kind and reliable.

    Anonymous_6736

    4

    November 2, 2022

    I am a past client of this provider

    They were able to help me post-surgery I like that they are responsive.

    Alberta M

    4

    October 24, 2022

    I am a past client of this provider

    We did not have to worry about the care she was receiving, but the agency did not do a whole lot. They were able to get us a caregiver quickly,

    Anonymous_4566

    5

    October 17, 2022

    I am a current client of this provider

    They clean my bedroom and prepare food for me. The people that I have dealt with are very professional.

    Terry J_2

    5

    October 17, 2022

    I am a current client of this provider

    It is most important that they cook for me. I like that they give me perfectly good care.

    Shirley W_17

    4

    October 3, 2022

    I am a past client of this provider

    They helped her wash up. They transferred her from the bed to the wheelchair and from the wheelchair to the toilet. They should have better caregivers.

    Anonymous_5318

    5

    September 22, 2022

    I am a current client of this provider

    She helps by bathing the clients. She keeps his skin soft. When the normal caregiver is out, they could make sure that we have back up caregivers that are a good fit.

    Carlton S

    4

    September 2, 2022

    I am a current client of this provider

    They do what they need to quickly for me. I like that they are punctual and that they come on time.

    Harolyn (

    5

    August 18, 2022

    I am a current client of this provider

    The caregiver is excellent in every aspect of her job. I like that they are professional.

    Anonymous_6434

    5

    August 3, 2022

    I am a current client of this provider

    They helped the most by just filling in the gaps of care for my mom. I liked they were easy to contact when I needed them.

    John L_37

    5

    August 1, 2022

    I am a current client of this provider

    The agency had a caregiver that picked me up when I got out of the hospital. I like this agency because I have a full range of services.

    Letitia S

    5

    July 12, 2022

    I am a current client of this provider

    The caregiver helps my dad stay calm. I like the aides, they are great.

    Wade D

    4

    July 7, 2022

    I am a current client of this provider

    They helped the most by understanding my needs that I have. They have very good punctuality.

    Yusarian C

    4

    July 6, 2022

    I am a current client of this provider

    The aide does a lot. She makes little things easier. She gets him to his appointments and helps him with his daily things. They should have more availability for aides. They should have nurses with updated licenses.

    Mustafa A

    3

    May 20, 2022

    I am a current client of this provider

    My dad gets confused and upset because we don't have a permanent caregiver. They could get us a consistent aide. They switch aides. We need a permanent person.

    Dorothy W_7

    5

    May 10, 2022

    I am a current client of this provider

    It helps to have someone do my laundry. I like the way they care for me.

    Andrew B_6

    4

    May 3, 2022

    I am a current client of this provider

    They do what they are scheduled to do. I would recommend them because of their efficiency.

    Madison H

    5

    May 3, 2022

    I am a current client of this provider

    They ensure that the client is taken care of. They are very communicative.

    Mary Ann F

    5

    May 2, 2022

    I am a past client of this provider

    The care allowed me to do my work, which was necessary. She was in a safe place and cared for. They were flexible and willing to work with me.

    Larry H_13

    5

    April 26, 2022

    I am a current client of this provider

    They've selected good people. The only difficulty is they can't find substitutes now and then, but they're doing well.

    Brian P_7

    5

    April 20, 2022

    I am a past client of this provider

    They made it positive by being punctual. The owner worked with my attorney and was patient. The nurses were very helpful. I like that the nurses were extremely professional and caring.

    Couldn't be better

    5

    April 17, 2022

    I am a past client of this provider

    My wife needed care, but was not always easy to deal with. The Right staff was very patient and worked well with me to find the right person. I am very impressed with their compassion and professionalism. The caregivers who came to our house were all professional and committed to giving the best care possible. They treated my wife with respect and kindness.

    David W_19

    5

    April 6, 2022

    I am a current client of this provider

    They always do the things I need and they do it right the first time. Once you get to know the caregiver it gets easier. They always come and leave on time, they consistently do what you ask them to do.

    Leutrell O

    3

    April 4, 2022

    I am a current client of this provider

    We are not on the same expectation level. I would like them to be more conversational.

    James S_43

    5

    April 4, 2022

    I am a current client of this provider

    I would rate it very highly, she's very capable. I would recommend them highly if they're giving the same care, they give me.

    Betty M_23

    5

    March 3, 2022

    I am a current client of this provider

    They give me the best baths in the world! They look after my body, hair and teeth. I've already recommended a couple people to Right at Home.

    Antonie L

    5

    February 17, 2022

    I am a past client of this provider

    They gave us good advice and were very good with my wife. They were very helpful to me.

    Anonymous_5740

    5

    February 7, 2022

    I am a current client of this provider

    They have been very receptive when I call and any concerns that I have they try to get resolved for me. I have been with them for over 6 and a half years and they are meeting my needs. I do not have any complaints.

    Roddy B_1

    5

    February 3, 2022

    I am a current client of this provider

    They have provided an amazing caregiver. The caregiver is wonderful.

    Marsha G_2

    5

    February 1, 2022

    I am a current client of this provider

    The caregivers are dependable and helpful in making sure that the client has what he needs. I like that Right at Home does a good job being dependable.

    Margaret D_8

    5

    January 25, 2022

    I am a current client of this provider

    They provide help and they come in and they do a very good job. I like the service they provide.

    Reginald W_1

    3

    January 13, 2022

    I am a current client of this provider

    They do the vitals and clean up, but I don't like 8 people coming in my house in one month. It gets me some of the care that I need. I've had 6 or 7 different aides. I would like to have just one person.

    Provider Response

    Right at Home does its best to provide the best service on time. However, Sometimes, the caregivers have emergencies and we try to provide replacements ASAP. Right at home tries to provide a replacement caregiver on time, but sometimes the time to provide a replacement caregiver is too short.

    Mustafa A_1

    5

    January 11, 2022

    I am a current client of this provider

    I'm pleased with the services, but I'm thinking I'll be leaving soon. I like that they are kind people, they look out for me pretty good.

    Wendy L_1

    4

    January 4, 2022

    I am a current client of this provider

    I've only had them twice so its hard to say what they can do for me in the long run as of now. I've only had a couple of interactions with them so far. It's been nice to have the extra company though.

    Willie A. K

    5

    December 17, 2021

    I am a current client of this provider

    They have been very helpful, they come out and help me do what needs to be done. The care was provided quickly.

    Patrick T_5

    5

    December 17, 2021

    I am a current client of this provider

    They ensure that they wash their hands first thing when they enter the home. They take care of my mother's vitals, they always start working right away. They always keep their mask on. They are prompt and even if they're not here directly, they are helpful when we need them!

    Sarah O_2

    5

    December 7, 2021

    I am a current client of this provider

    They provided good care, consistently. There were a couple of times where the caregiver wasn't able to show up. They solved this the same day almost all of the time, but there could have been some improvement there.

    Anonymous_5572

    5

    December 6, 2021

    I am a current client of this provider

    They help her with things like bathing her and make sure that she is fed. I like that they have good caregivers that they sent my mom.

    Richard F_15

    5

    December 1, 2021

    I am a current client of this provider

    It makes my life easier for me that someone is there to take care of Richard. The caregivers are very good to meet his needs.

    Brian M_7

    5

    November 24, 2021

    I am a current client of this provider

    The caregivers come and do their job. The job that they perform is not the easiest task and they're able to step up. I like that the caregivers do what they're supposed to do.

    Christine M_10

    5

    November 5, 2021

    I am a current client of this provider

    They have responded to our questions, and they really are supportive, and ask us how we are doing. I like that the agency is responsive. The caregiver in the evening has excellent skills.

    Garlette J

    5

    November 2, 2021

    I am a current client of this provider

    She provides overnight care. I was very satisfied with the care that she provided previously. She engages well with my dad.

    Mr B

    5

    November 1, 2021

    I am a past client of this provider

    They should have been able to provide for a longer time. I was able to get a break from things.

    Dean R_7

    3

    October 20, 2021

    I am a current client of this provider

    I have to let them in, re-introduce them to routines and tasks. It can be very frustrating. They have not sent a consistent caregiver.

    Victoria M_1

    2

    October 8, 2021

    I am a current client of this provider

    Sometimes it's more stressful. When I find dirty dishes or when the medication wasn't given correctly, or when aides call out and that happens often. Things like that are stressful. It just seems that they lack communication with their staff and management. Also, some of their aides don't do their job correctly.

    Provider Response

    Our goal is always to provide highest quality homecare service and we do our best effort to meet or exceed client's expectation. We definitely were not aware of this incident and we will correct the problem. We would appreciate Victoria if you can give us a call and we will make sure this does not happen again.

    Ida H_1

    4

    October 7, 2021

    I am a past client of this provider

    Everybody that came was nice. They should provide the staff with a little bit more information so that when they get to the client, they understand what's going on.

    Anonymous_5281

    3

    October 5, 2021

    I am a current client of this provider

    They could give a more proactive caregiver. They could match the caregiver better with the patient.

    Diane C_24

    4

    October 5, 2021

    I am a current client of this provider

    It is nice to have someone there with him so that the rest of the family members do not have to constantly care for him ourselves. Sometimes the people who come out are not equipped to deal with my fathers personality and difficulties.

    Renee N_3

    5

    September 14, 2021

    I am a current client of this provider

    They help with things like preparing meals. I like that they are helpful and they do a good job.

    Leon P

    5

    September 9, 2021

    I am a current client of this provider

    They've made my life easier by coming in and doing a lot so that I don't have to. They take care of my husband. The aides are really excellent and the company keeps up with everything to make sure everything's alright in the home.

    Frank W_8

    5

    September 9, 2021

    I am a current client of this provider

    It has a high impact. I can't walk very good and the caregiver gives me help. They supply good caregivers to help me out. I can only say from the caregivers they have sent me and they have been great. I have had a very good experience with them.

    Anonymous_5154

    3

    September 2, 2021

    I am a current client of this provider

    The owner of the agency doesn't seem like he is in the right type of business. He did more talking to me and didn't seem to listen. It was like speaking to a person who is a chauvinistic male who has egoistic issues who didn't like hearing any type of constructive criticism. He seems like someone who created a company as a source of income. He is dispassionate, impatient, and doesn't ensure all of his aides are up to a more uniform standard. I've gone through at least four home health aides. The aides who had come left the place worse than they came in. Right at Home wasn't my choice - it was assigned through the VA.

    Anonymous_5213

    4

    September 1, 2021

    I am a past client of this provider

    She appreciated the nurses coming in every week. She missed them every week after the nurses stopped coming. The nurses came when they said they would. The physical therapy people were also really nice. But he only came once a week and only stayed like ten minutes. Other physical therapists we had came three times a week and stayed for half an hour.

    Michael C_32

    5

    August 19, 2021

    I am a current client of this provider

    They have provided consistent caregivers for him The caregivers who come here are very efficient.

    Anonymous_5129

    3

    August 12, 2021

    I am a current client of this provider

    They could make a schedule that lets us know when they are going to switch days or call out. They need to communicate with their workers. They don't have patience sometimes.

    Amanda B_7

    5

    August 5, 2021

    I am a past client of this provider

    Having the caregiver come in and help them they have found that they have seen things that we didn't notice. They were able to work with me to see when I need them to be there.

    Cornell M

    4

    July 26, 2021

    I am a current client of this provider

    The most helpful thing is that they wash me up and give me baths. At one point they were not sending me anybody and were giving me excuses.

    Ernestine H

    5

    July 13, 2021

    I am a current client of this provider

    It allows me to have some freedom and get rest and other things done. I like their promptness, efficiency, and the quality of the care.

    Martha C_11

    4

    July 9, 2021

    I am a current client of this provider

    I had some things that were addressed and they took care of it. They can improve with continued service.

    Sharon M_12

    4

    July 7, 2021

    I am a current client of this provider

    We just started but I am getting my exercises. So far I like it and would recommend them. Everything is getting worked out.

    Archie D

    5

    June 22, 2021

    I am a current client of this provider

    They are assisting in cooking food and doing laundry. I have already recommend several people.

    Merion K

    5

    June 15, 2021

    I am a current client of this provider

    It takes a toll trying to provide care all by yourself. We don't have any problem with the care.

    John L_26

    5

    June 14, 2021

    I am a current client of this provider

    The way the caregiver worked and was on time helped me in my daily life. The first person that came here was really good. I just had to show her what to do, but then a lot of the days she just did what she needed.

    Dwana H

    4

    June 10, 2021

    I am a current client of this provider

    The coordinator and the majority of people has been good. Whenever I have had issues they have taken care of it. The coordinator and owner have been great. The substitute aides don't always arrive promptly, and they need to.

    Rita B_8

    5

    June 9, 2021

    I am a current client of this provider

    I like the fact that they provide a good service for my elderly cousin at home. They are responsive to my inquiries when I call.

    Perline F

    4

    May 24, 2021

    I am a current client of this provider

    They were able to help me to get things done that I was not able to do. They provided someone to help me. They should be better at housekeeping.

    William W_18

    5

    May 14, 2021

    I am a current client of this provider

    They have let him know if his pressure is going up and he will need to calm down and relax. I like that they are consistent.

    Annie J

    3

    May 12, 2021

    I am a past client of this provider

    They could've had caregivers that were competent to make my life easier. They could had an interview process where the client gets to choose their caregiver.

    Anonymous_1123

    5

    May 6, 2021

    I am a current client of this provider

    They always make sure that I have assistance. They are proficient.

    Charles W_11

    5

    May 6, 2021

    I am a past client of this provider

    They were there only for a few hours. The first lady came in Saturday and Sunday afternoon. My mother was satisfied with them, in particular the first young woman. It was what I expected of them, given the amount of time they were there. They were recommended to me, and they were in DC. It was only for about 48 hours that I've experienced them. The care is very good, the two caregivers are very professional.

    Renee N_1

    5

    April 28, 2021

    I am a current client of this provider

    I wouldn't be able to operate the household without the assistance of the caregivers. They were able to provide us with services relatively quickly, and they were able to accommodate our schedule.

    Gregory M

    4

    April 22, 2021

    I am a past client of this provider

    I know my dad when he asks the nurse to put the dishes up but the nurse said it was not in my job description. I liked that the company had a staff with a great personality.

    Kathyleen A

    5

    April 12, 2021

    I am a current client of this provider

    They offer great services to help me. They're prompt, attentive, and tend to know what they're doing.

    Anonymous_3383

    5

    March 4, 2021

    I am a current client of this provider

    It makes her life easier when we have someone there every day to bathe and feed her. The caregivers that we have are caring and actually get to know her.

    Arthur F_2

    5

    February 18, 2021

    I am a current client of this provider

    They have been helpful by picking him up. He was on the floor and she was able to get him up. I like that they are responsive.

    Darrell A

    5

    February 9, 2021

    I am a current client of this provider

    They are very professional when they come. I like that they have caregivers that take good care of me.

    Edward J_3

    4

    February 2, 2021

    I am a current client of this provider

    If I need help they do what they can to help me. I like that they try to help you and they have nice people working for them.

    Anonymous_4474

    5

    January 27, 2021

    I am a past client of this provider

    They got me where I needed to go in a timely fashion. They were on time and professional.

    Barbara S_34

    5

    January 22, 2021

    I am a current client of this provider

    They help with the time. I can do things I need to do like run errands or go to work. They are consistent, try to help me when I need help. They try to accommodate me when I need to switch aides.

    Anonymous_4436

    3

    January 11, 2021

    I am a past client of this provider

    They didn't confirm the ride until pretty late so I had to call several times. The driver was a bit late. They needed to be punctual.

    Pamela L_1

    5

    January 11, 2021

    I am a past client of this provider

    They helped us for 12 years and they made all the difference. They were here when we couldn't be there for my mother. They are very responsive to our needs. They always found someone to care for my mother if our normal caregiver was unavailable.

    Sylvia B_6

    5

    January 7, 2021

    I am a current client of this provider

    She makes sure she gets dressed. They are accommodating.

    Irvin J_1

    5

    December 17, 2020

    I am a current client of this provider

    I appreciate her being here to take care of him. He has dementia, so I couldn't go any place. I feel safe leaving her with him in the home. Our caregiver is excellent! Our caregiver is very reliable and punctual. She's very business-minded, and she treats him like he's a family member.

    Abram S

    5

    December 10, 2020

    I am a current client of this provider

    They are able to help out with the food. I like everything about them, they are very helpful.

    Luigi B

    5

    November 25, 2020

    I am a past client of this provider

    The CNA's were always on time and did what I needed. They are very on top and try to get me the best match possible. They monitor on how the services are going for me.

    Ron E_2

    5

    November 19, 2020

    I am a current client of this provider

    I stay with my mother, and when they are here I can go home for a little bit. I like the people and they are courteous and respectful when you talk to them.

    Anonymous_4215

    5

    November 17, 2020

    I am a past client of this provider

    They gave me my medication. They were on time and they said when they were going to come.

    Vida D

    5

    November 11, 2020

    I am a current client of this provider

    They prepare her meals and give medications and companionship. All I have to go by is the provider who comes to see my mother who is excellent.

    Rene S_1

    4

    November 4, 2020

    I am a past client of this provider

    My aide was helpful, but she stayed on her phone too much. This agency has provided helpful staff. They have great customer service.

    Matilda C

    5

    November 4, 2020

    I am a current client of this provider

    She gets her up and is able to do those things that I'm not able to do to make sure she is taken care of. It's good because they make sure she is fed. They get her what she needs throughout the day.

    Edward S_9

    5

    October 14, 2020

    I am a current client of this provider

    Their care goes all the way through. I like the accuracy and dependability of the agency.

    Anonymous_4122

    5

    October 14, 2020

    I am a current client of this provider

    The caregivers are well-trained and know how to handle situations that may arise. I like that the company is always ready to assist us.

    Gloria C_4

    5

    October 6, 2020

    I am a current client of this provider

    They give consistent care and attentiveness to medical needs. I am very likely to recommend.

    Anonymous_4021

    5

    September 28, 2020

    I am a past client of this provider

    They vacuumed, helped with cooking, and there were some repair jobs that they did. They came on time and prepared.

    Saundra H

    5

    September 23, 2020

    I am a past client of this provider

    I felt very comfortable going out knowing my husband was in good hands. I would and I have recommended them. Every caregiver that came was respectful and well trained.

    Bridgette B_1

    5

    September 14, 2020

    I am a past client of this provider

    I care for my sister and I can't lift her to get into the wheelchair or to the doctor. So, Right at Home helped with that. The nurses aide was very qualified. She was very sensitive to our needs.

    Peggy T_2

    5

    September 14, 2020

    I am a current client of this provider

    It helps me a lot, she is able to take care of the client better than I can. She relates better sometimes. This young lady is on time and very patient, she takes a lot of care in helping my sister. She helps with other chores too.

    William F_6

    5

    September 8, 2020

    I am a current client of this provider

    Just having someone here 5 days a week has been very helpful for me. My caregiver is a wonder and is doing a wonderful job.

    JoEddie M

    4

    August 25, 2020

    I am a current client of this provider

    The agency is supposed to know how to help old people. I can't speak for everybody, but I really do enjoy them.

    Anonymous_887

    5

    August 19, 2020

    I am a current client of this provider

    My husband has memory problems and we are not able to take care of ourselves. When they are here, I don't have to be up. They have sent me good aides. Good people do good work.

    Tina B_5

    3

    August 13, 2020

    I am a past client of this provider

    They were not there long enough. They just assisted her to bathe. The schedule was not working out. My mother kept going back and forth about the times and they did fine.

    Madeline G

    5

    July 23, 2020

    I am a current client of this provider

    That is why she is still alive. Over three years of working with them we have never had major concerns and minor concerns were solved.

    Anonymous_3881

    5

    July 16, 2020

    I am a past client of this provider

    They took care of her. They gave her breakfast and lunch. Their services were good. I don't have any complaints about it. They were here everyday.

    Melba S_1

    5

    July 16, 2020

    I am a current client of this provider

    We don't have to worry about our loved one as often. They offer quality care.

    Patricia J_9

    5

    July 9, 2020

    I am a current client of this provider

    They take care of her and I like that they help her. My mother-in-law likes the current aide.

    Melita Y

    5

    March 20, 2020

    I am a current client of this provider

    I can trust in the aides that are provided. They keep me informed on what is going on. The head of the company has been available if I need to reach out for anything. He is also very responsible.

    Mark C_7

    5

    March 13, 2020

    I am a past client of this provider

    They made my life easier by taking care of my mother. I liked their customer services.

    Anonymous_3490

    5

    March 10, 2020

    I am a current client of this provider

    They were easy to get in contact with and easy to set up, they were just a phone call away. They came on time and they did what they were supposed to do.

    Dante F

    5

    March 10, 2020

    I am a past client of this provider

    They were able to drive her places if needs be. They were very helpful and easy to deal with.

    Joseph J_3

    5

    March 4, 2020

    I am a past client of this provider

    The caregiver was very caring and went with me to a couple museums. They were punctual and very proficient. I would use them again if I was in town.

    Wendell M_1

    5

    February 24, 2020

    I am a current client of this provider

    They make my life a lot easier. They do things that I cannot do. They are very gentle, and they listen to what I say.

    Beverly F_3

    5

    February 20, 2020

    I am a current client of this provider

    We have excellent caretakers. If the caretaker cannot be there, they always let us know ahead of time. They try to serve us as best they can. It has been a great program for my mom and I.

    Andrea H_5

    5

    February 19, 2020

    I am a current client of this provider

    It makes my client happier when they are there and that just makes me happy. The communication with the office is great.

    Eve P

    5

    February 5, 2020

    I am a past client of this provider

    They were there when they were supposed to be. She went to the pharmacy with her and cleaned the sink and dishes. She did extra work. I appreciate that we could do 2 hour sessions rather than 4 hours. It was great and the caregiver was very good to Mom.

    McLean A

    5

    January 24, 2020

    I am a current client of this provider

    They do everything, and they do it all quite well. They are doing fine and make sure I am doing fine. They work diligently. I am 89 years old, and I am happy.

    Dorothy C_1

    4

    January 21, 2020

    I am a past client of this provider

    They helped me the most by being understanding and truthful for my wife. My wife really enjoyed them being here, there was no conflict. They fit in the second they walked through the door. I like how they were dependable and very understanding.

    Jean M_17

    5

    January 16, 2020

    I am a past client of this provider

    They were on time and completed their tasks. The home health aides were very good with my mom. They were personable, gentle, and completed the tasks that they were told to do.

    Anna S_3

    5

    January 8, 2020

    I am a current client of this provider

    I don't worry about stuff anymore. Some agencies you have to have a certain amount of hours, and Right at Home was not like that. There is no minimum amount of hours you have to do. I was able to get exactly what I needed. They got it right with the first person they sent out. They listened to what I needed when I needed someone to care for my dad. They got the match right the first time.

    Thelma H_1

    4

    December 17, 2019

    I am a past client of this provider

    It helped me tremendously, and I knew my mom was safe with them whenever I was gone. Sometimes the caregivers are rather harsh in their tone with the family. They've told us what we should do and didn't say it in a gentle tone.

    Latina L

    5

    December 17, 2019

    I am a past client of this provider

    They would sit and be with my loved one while I took care of other chores. They were dependable and good with my loved one.

    Rae K

    5

    December 10, 2019

    I am a current client of this provider

    They are always very good. They pull up my chair so I am not too far away from the table. They always smile. They put ice cream in the fridge like they are at home. Everybody is friendly and helpful. You never feel like you don't know what to do.

    Jennifer C_4

    5

    December 10, 2019

    I am a current client of this provider

    I thought the nurses were excellent.

    Christopher M_3

    5

    November 25, 2019

    I am a current client of this provider

    Right at Home has helped me better understand how to do things with my husband. Some of the instructors or patients have been through the same problems as my husband. With how things are going with him, I may have a lot of problems. They are pretty good to me. I'm with Right at Home right now. I needed some help and home-care with my husband.

    Anonymous_2709

    5

    November 15, 2019

    I am a past client of this provider

    They cleaned and did things around the house. They did alright. They did the work.

    Anonymous_2727

    5

    November 6, 2019

    I am a current client of this provider

    They give her a release to leave the house. They are efficient and always available.

    Celine G

    4

    October 29, 2019

    I am a past client of this provider

    They helped me get out of the shower. I was happy with what they did, and they were professional and helpful.

    John K_21

    5

    October 25, 2019

    I am a current client of this provider

    I appreciate that they take the time to help him in and out of his wheelchair. They have different aides and some are a more competent than the others. I have appreciated the current caregiver and the care they provide for him.

    Patricia W_19

    5

    October 22, 2019

    I am a current client of this provider

    They have helped my family feel comfortable with them attending to our sister. We work and have other things, so it gives us that comfort level that she is being taken care of. The caregi