Silver Lining Home Healthcare - Dover, DE

I'm satisfied with what they've been doing; I don't know how they could make my life easier. I like that I can count on them. I couldn't count on the other agency.

Edwin needed the help after a hospital stay, but we only had them twice. There was no continuity of care, it's difficult for a person with memory loss to have two different caregivers.

Our level of worry is less because they are there. I like their communication. It is really good.

I'm happy with the services, they provide companionship for me. They're a very friendly company.

They take me shopping, to the doctor, and they are always willing to help with cleaning. I look forward to the day of the week that they will come. It has helped me not feel lonely after my husband passed. Everyone that has come here has a great personality and is very kind to me.

The caregivers showed up twice and then did not come after that. The third and fourth day the caregiver was supposed to come, they were a no show. My mom was waiting all day for her and nobody showed up. They did not even call us to let us know that the caregivers were not coming.

If someone isn't here, I need to care for my family member. I am left with no schedule and no idea who is coming and when. I can't even get a job because the services aren't dependable. The company really needs to work on their communication between their staff and clients. They don't even know who else works in the company.

They help me put her on the bed pan. The caregivers do what they are supposed to.

My wife can get a lot more done around the house. There have been several times when nobody showed up. The people are great, but they don't always show up. I don't know whose fault it is. I don't know if it's because they couldn't get anybody to get here. I'm disabled myself.

They did everything I needed them to do. They did light housekeeping. They have poor management.

She did well with them and they got along. There was only one person who was on her phone all the time and didn't help. The company responded well to that situation and got my mother a new caregiver. I paid the extra amount of money for a CNA to operate the hoyer lift and the CNA did not operate it properly. Train CNAs on hoyer lifts.

They have really helped her with everything in a day that needs to be done. They transfer her and feed her. I like that they have really good caregivers that are accomplished and know what they are doing.

The agency sent me Sophia. She has come in and helped me get more control of my home and back. She has helped me physically in the household and mentally. I wish everyone could get my caregiver. I like Sophia and her staff.

They are there when I need them and they do anything I ask them to do.

Everyone is so very nice, accessible, and relatable. They go above and beyond to meet my needs. I love the relationships I've developed with all of the staff. I feel that I'm treated like a queen!

They take care of me over and above all of my expectations.

Nothing is too big or small to make my father happy. Nurse Next Door is always eager and willing to make his day happy and better.

Your caregivers are without a doubt sincere, wonderful, happy people and are really great to have around. I appreciate their work and personalities.

Nurse Next Door is very reliable. The aides are very compassionate and make it more of a visit with dad than a chore.

We are very pleased. Nurse Next Door is a Godsend. They exceeded all expectations. We'd certainly recommend!

They allow me to do things for myself when I can. I like to make things; I enjoy the crafts.

My caregiver watches over me and takes care of me. She is my guardian angel.

In my opinion, I feel the CNAs providing service at Nurse Next Door are performing in a professional manner. They are always willing to do assignments assigned to them as well as extra tasks in a very professional manner. They present themselves in such a manner that I feel like I am family to them. Their "can do" attitude suggests to me that this is a very professional organization!

The caregivers being there with my father, is like having a family member there to make sure he is OK.

Nurse Next Door is a kind, excellent organization that works with the elderly and others who need care. The nurses and CNAs are always on time and try to help you, especially when you are not feeling well. They have the patience of a saint!

Nurse Next Door came to the Hospital to meet my Mom after her fall and to assure her that she would "still be in charge" with their help and dedicated service. Even though the home environment was seriously challenging, Nurse Next Door came in and respectfully assessed what needs my mom would have for making doctor appointments, getting her there, setting up Meals on Wheels, taking mom to the store, bank, laundramat, etc... They asked her what she really liked to do and continue to give her support and caring during the first of what may be many months of a MAJOR change in mom's lifestyle. Perhaps best of all, the Director, Tiffany, has kept in very close contact with our family support system through e-mails and phone conversations. She has responded to all inquiries promptly and with the assurance that my mom's needs are her first priority. In addition, I have received personal support from Caring.com which has given me the tools and patience I needed to get through this latest crisis with mom. I appreciate it so much! The entire program has helped me to educate both my mom and family on all the options available to us and although we didn't go with assisted living choices at this time, if and when the time comes I know exactly where I'll turn for support and guidance.